Rosalyn A. Mack
Los Angeles, CA 90041
*********@*****.***
PROFILE: Profit Maker ASI 6.0, Peachtree 9.0, Bookkeeping, Foundations
Accounting Software, Microsoft Word, Word Perfect, Lotus 1.2.3., Excel 5.0, Light
Dbase 4, Track Coach, Inactive Licensed Notary, Packaging, Event Planner and Mass
Bulk Mailings
Flexible and versatile able to maintain a sense of humor under pressure. Poised and
competent with demonstrated ability to easily transcend cultural differences.
EMPLOYMENT:
10/06 - 09/14 State of Ohio, Adult Parole Authority * Toledo, Ohio
Administrative Professional I Assistant Web Editor and Newsletter Co-Chair.
Operated personal computer, scheduled hearings and utilized word processing software
to produce and/or merge complex technical, legal, statistical and confidential material.
Received visitors, answered telephones and scheduled appointments and made travel
arrangements.
06/03 – 06/06 Fifth Third Bank * Toledo, Ohio
Lead CSR Trainer Trained and motivated new bank tellers. Performed daily office
responsibilities such as, account transactions, account maintenance, customer
correspondence, balancing consistently, and completing delegated reports and projects
as scheduled.
10/98 - 2/05 Neil Blakeman Contractor * Toledo, Ohio
Bookkeeper Bank Reconciliation, Cash Receipts, Customer Service, Cash Flow
Statements, Light Payroll, Accounts Payable, Accounts Receivable and Scheduling
Appointments.
EDUCATION:
The University of Toledo, Scott Park Campus; Toledo, Ohio
*Associate of Applied Science*
Major: Accounting Minor: Business Management
Graduated