Customer Service Sales

LIZA KOLBUCK

***-**** ****** ***

N. Westminster, BC

V3M 6B2 - 778-***-****

********@*******.***

Profile

A seasoned professional with over 15 years of solid, successful

experience and skills in sales, prospecting, relationship building,

account management and marketing. Key strengths are listed:

Strong cold calling/prospecting Computer/CRM literate/software

skills licensing

Creative, polished Management training; business

presentation/write scripts acumen

Tenacious, collaborative, Strong leadership and problem

proactive solving ability

Proficient organization and Solid decision making,

time management; efficient facilitation and negotiation

learner skills

Sense of humor, optimistic Exemplary communication and

attitude interpersonal skills

Conceptual, intangible selling Analytical and strategic

expertise thinker

Progressive, flexible,

multifaceted

Intuitive, insightful,

inquisitive

Career Goal

To obtain a position in a Sales/ Management/Customer Service capacity

incorporating and integrating my exceptional skills in sales, prospecting,

lead generation, customer service, strategic and proactive relationship and

account management, presentation, needs assessment, proposal writing,

submitting quotes, creative marketing, negotiating contracts, networking,

management and administration.

Employment History

Hazmasters Inc.: 06/1/2013 - 6/18/2014

Inside Sales Representative: Partnered with an outside representative.

Responsible for selling safety related items within the construction

industry. Working with an existing data base to maximize effectiveness. As

well as hunting for new customers. Sourcing products from various suppliers

for cost/availability. Exceeding 100k of sales each month.

Canadian Time Systems: 4/1/2011-9/6/2012

Inside Sales Representative: Responsible for sales of various time clocks;

manual and pc based as well as all accessories pertaining to them. Working

with existing data base as well as hunting for new customers.

Achieved monthly sales between $25k -40k per month.

Go Green Professional Janitorial Services: 4/01/2010-01/11/2011

The company achieved a 55% growth in sales during my tenure: from

$30,000 to $100,000. Developed a phone strategy to book 60-85 qualified

appointments for 2 sales representatives per month.

Set up and established new appointments by:

*Devising a technique for introducing the sales concept and the product

to customers.

* Designing an introductory call script that is now standard for the

department.

* Developing a strategy for attacking and penetrating a customer master

list. As well as sourcing own leads.

CEG Energy/Energy Savings BC: Inside Sales: 01/23/2005-10/ 1/2009

Responsible for meeting weekly sales targets of natural gas contracts.

Meeting & exceeding monthly sales quota's. Quoting, order entry, obtain and

communicate pertinent sales. Training and managing inside sales

representatives (six reps). Attend trade shows.

Hollinger Inc./ Van. BC: 11/09/2001 - Feb. 20/2004:

Classified Supervisor for Canada-wide Newspaper Network. Responsible for

selling into 144 newspaper groups. Meeting & exceeding monthly sales

quota's.

Canada Wide Magazines/Burnaby, BC 03/98-10/15/98

Responsible for advertising sales/marketing for a "food & drug trade source

directory", (1st time ever published). Reaching a quota of $97,000.

C.W. Agencies/Vancouver, BC 10/1/93-12/01/1994

Responsibilities included setting up client data base and promoting

international lotteries.

Frontier Communications/Amsterdam, Netherlands 12/01/94-01/1997

(Division of C.W. Agencies)

The company sent me to Holland to assist in the start-up of the inbound

telemarketing department.

Duties included setting up client data base, advising, selling and up-

selling foreign lotteries to the UK market. Selling 1/4 million worth of

product within 11 months.

Skills

Extensive public relations, diversified sales as well as the following

office skills:

Typing: 55 wpm

Computer Literate (Advanced)

* Maximizer/Goldmine/Access/Salesforce

Education

. Vancouver Community College/Counseling Certification - 2001

. South Granville Business College/Computer Business Diploma/September -

1995

3. Douglas College/Weight Training Apprentice Instructor level 1 /1991

4. St. John's Ambulance/Cardio-Pulmonary Resuscitation Certificate

5. University of Manitoba/Speech Pathology and Arts 1st Year

Volunteer Experience: 2 1/2 years with Aids Vancouver: Hospital/Care Team

with ongoing training in all areas of Aids related illnesses.

Additional Assets: I'm a highly motivated, ambitious person with an

outgoing personality and believe in the potential of people.

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