Customer Service Training

Sandra Celustka

** ****** ******'Albany, NY. ****9

Phone: 518-***-****' Email: ***********@*****.***

To maximize my work experiences by obtaining a position that will allow me to employ my

OBJECTM:

professional knowledge of cleaning systems & janitorial services.

BDUCATION: Adult Learning Center, Albany, New York'

Generql Equivalency Diploma

o Concentration: Business Mathematics / Principles of Accounting

o Date of Completion: June 1994

Store,271 Route 9 West. Glenmont, NY. 12077

EXpERIENCE: Lowes Home Improvement

Receiver/Stock Agent - 712005 - Present

o Assess and manage current store inventory.

. Organize and palletize incoming freight shipments'

. Operate heavy-duty machinery, vehicles, forklifts, and hydraulic tools.

. Responsible for pulling inventory or loading the trucks in the order of the deliveries being made.

o Pull /unload products in a timely, safe, and efficient manner.

r Ensure that the loads are safe, secure, and within company regUlations.

o Greet and acknowledge all customers in a friendly professional manner.

o Provide quick & responsive customer service.

r Assist customers in carrying and/or loading their purchases.

Berkshire Farms/City School District of Albany, I Academy Park. Albany, NY. 12207

After-School Enrichment Program Instructor 10/2008 - 61201,2

o Organized student activities and provided a healthy snack.

o Supervised and instructed children/students with academics.

o Ensured the safety of all participants in the classroom.

o Maintained program procedures and policies.

o Reported incidents to parents and program directors'

o Provided routine reports and assessments on a weekly basis.

Target Corporation,1440 Central Avenue. Colonie, NY. 12205

Retail Inventory Stocker 112000 - 112005

o Compared supplier shipment ledgers to items actually received, to ensure that shipments were

accurate and correct.

o Received, stored, and issued floor merchandise.

o Stocked shelves, racks, cases, and bins with merchandise and arranged displays.

. Periodically took physical count of stock and verified inventory'

. Examined merchandise to identify items to be reordered or replenished.

o Requisitioned merchandise from supplier based on available space, customer demand, and

advertised specials.

OSHA Certified Forklift License

PROFBSSIONAL

American Red Cross CPR First Aid Training

DEVELOPMENT:

Equipment Operator License

Electric Pallet Jack Training

Propane Sit Down Rider Training

Electric Sit Down Rider Training

Hazmat & Safety On The Job Training

ADDITIONAL Bilingual (English & Spanish)

Proficient in Microsoft Office, Excel, Outlook, Powerpoint, and Word

SKTLLS:

Alpha Numeric Filing

Keyboarding

Contact this candidate