Dale A. Reiss
*** ********** **, *** *******, Ohio 44140 / (C) 419-***-****
*************.**@*****.***
Qualifications
Highly skilled machine operator with an exceptional ability to operate and repair
mechanical equipment and strong attention to detail. Personable and well-versed in
evaluating and diagnosing problems and repairing issues in a timely and professional
manner. Reliable worker with a willingness to learn.
Professional Experience
Ingredient Handler > Extruder Operator 2011 - 2014
Nestle USA Solon, Ohio
• Set up and inspected all raw ingredients before consuming products.
• Entered and verify all information that is correct on daily paperwork.
• Tracked and Monitor yields according to recipe.
• Operated different machinery after being signed off.
• Maintained quality standards by adhering to all QA, OSHA and USDA
standards.
• Performed basic routine checks on machinery before start of production.
• Maintained the level of communications between shifts.
• Responsible for achieving production requirements.
• Made sure that products were produced on time and are of good quality.
• Prepared and maintained production reports to hand into QA.
• Set and monitored product standards, exam examples of raw products, and
ensure that the quality of all finished products.
• Drove Tow Motor and Single Walkie units to supply production floor with
products.
Millwork Specialist 2008 - 2009
Lowe’s Companies, Inc. Avon, Ohio
• Prioritized daily workflows, including all inbound calls, quotes & sales
inquiries.
• Answered customer’s questions regarding products, prices and availability.
• Emphasized product features based on analysis of customer’s needs.
• Wrote sales contracts for orders obtained and submitted orders for
processing.
• Recorded prospect contact information into SAP system.
• Surpassed annual quota by 32%.
• Communicated sales promotions to customers to grow accounts by 45%-60%.
• Exceeded targeted sales goals by 55%.
• Completed company leadership training programs.
• Quoted prices, credit terms and other bid specifications.
• Wrote sales contracts for orders obtained and submitted orders for
processing.
• Consulted with businesses to supply accurate product and service information
to pass onto customers.
• Drove and maintained Electric Man Lift and Tow Motor to supply product.
Account Manager 2004– 2008
Home Depot / Sears At-Home Sales New Castle, Pa / Warrensville
Hts., Ohio
• Consulted with home owners regarding their home improvement needs.
• Managed portfolios over 700 customer base with 2.2 million in sales.
• Negotiated and quoted prices, terms of sales and service agreements.
• Contacted new and existing customers to discuss how their needs could be
met through specific products and services.
• Wrote sales contracts for obtained and submitted for processing.
• Selected the correct products based on customer needs, product
specifications and applicable regulations.
• Consulted with businesses to supply accurate product and service
information.
• Attended monthly sales meetings and quarterly sales trainings.
• Exceeded team sales goals 53%.
• Responded to all customer inquiries thoroughly and professionally.
• Answered customer requests about product and availability.
Steel Worker 1998 - 2003
Industrial Coil Tractor Operator > Overhead Crane Operator Mansfield,
Ohio
•
Fulfilled output requirements while consistently reducing scrap and waste levels.
•
Read job specifications to determine machine adjustments and material
requirements.
•
Set appropriate stops and guides to specific lengths as indicated by scale and rule.
•
Planned and coordinated job tasks and determine correct amount of material required
to complete assignments.
•
Operated hand pneumatic hand tools abiding by all plant and OSHA requirements.
•
Acquired Tow Motor License though Babcock & Wilcox operations of Tow Motor, JLG
Man Lift, Overhead Crane (rail) and Remote Crane.
•
Verified that all process control parameters were documented.
•
Directed improvements in Safety, Product Quality, Service and Cost efficiency.
•
Met aggressive Production and Safety ISO 2000 goals while minimizing equipment
downtime.
•
Escalated Safety and Quality issues and initiated remedial actions promptly.
•
Completed and maintained accurate stock records, documents, Safety reports, and
schedules.
Education
Cuyahoga Community College Parma, Ohio
Preliminary Courses: Computer Science/Business
•
Business/Marketing
Additional Information
Awards: Eagle Scout with Bronze and Silver Palm (Highest Award by the Boy
Scouts of America), achieved in 11 years of service, Order of the Arrow Award
(Scouting National Honor Society).