Renee L. English
**** *** ******* **., **********, IN 47720
812-***-**** + **************@*****.***
Administrative "Medical" Professional
Values Offered
Administrative: Significant experience in office management, medical
billing, provider credentialing, provider education,
benefit verification, prior authorizations and insurance
contracting.
Communication: Excellent working knowledge of patient billing procedures
and working with most national insurance company
representatives. Team player that values and rewards
results in an atmosphere whose primary concerns are
integrity and upholding the company's mission.
Computer: CPT/ICD-9, Medicare and Medicaid, HIPPA Regulations, Medical
Manager, Sage Intergy, E Clinical and MS Office.
Experience Summary
Evansville Surgical Associates, Evansville, IN 2002 - 2013
(Medical facility with 21 Surgeons and 90 employees)
Patient Account Representative
. Ensured all bills are submitted in a timely efficient manner.
. Verified completeness and accuracy of all paper claims before
submission.
. Followed up on unpaid claims and denials.
. Prepared and processed refunds.
. Responded to queries from external and internal parties.
. Posted charges and adjustments.
. Managed accounts receivables.
. Worked outstanding claims reports.
. Reviewed insurance fee schedules.
. Monitored electronic claims transmissions.
. Audited charge entries and receipt postings.
. Maintained and managed patient account (patient due balances) aging
reports, working from 120 days to current.
Prior Roles:
Unit Coordinator, St.Mary's Medical Center, Evansville, IN
. Transcribed & processed all Physician written orders,
assigned beds for new
admits, answered calls for staff and paged Physicians for unit needs.
Dispatcher, Belmont Freight/Allied Van Lines, Evansville, IN
Education
Diploma, Bosse High School, Evansville, IN
Numerous Company Sponsored Workshops related to Medical Billing