Matthew S. Croy
**** ******** **** ****** 303-***-****
Johnstown, CO 80534 ********@*****.***
FACILITY MANAGER
Decisive, action-oriented and results-focused professional offering 26 years of experience in the Facility
Management industry. Comprehensive knowledge with procurement and contract management, building and
grounds maintenance, health and safety, utilities and communications infrastructure, security and space
management. Manage complete building properties and maintenance thereof, including but not limited to, full
budgetary responsibility for items with department, asset life cycle analysis and preventive and predictive
maintenance. Deliver outstanding talents in team building, motivating, customer relationships and continuous
design for streamlining best-practice innovations.
• Project Management • Leadership & Staff • Excellent Written / Verbal
Communication
Development
• Vendor Management / • Resource, Budget & Report • Business Continuity &
SOW Analysis Disaster Recovery
• Facility Asset Management • Organization & Time • Customer Service Excellence
/ Analysis Management Skills / Building Relationships
PROFESSIONAL EXPERIENCE
Newmark Grubb Knight Frank / Avaya • Westminster, CO 10/2008 –
9/2014
Senior Facility Manager
• Responsible for the physical operation and maintenance of 14 client office facilities.
• Manage annual expense budget, reporting monthly variances to actuals including budget accruals and
outlook forecasting.
• Deliver and consolidate monthly activity report for the region to account manager.
• Direct and coordinate schedules including supervising programs for facility maintenance, proactive
maintenance, repair, space allocation, renovation and/or tenant improvements.
• Maintain asset management, lease documents, state compliance, licenses / permits, administrative
reporting to Senior Management.
• Inspect facilities to ensure scheduled maintenance / preventive maintenance of all building components.
• Responsible for vendor / contracts management services being conducted at locations where it’s lease
obligatory.
• Enforce all safety policies and procedures for all employees and subcontracted services.
• Partner with all client sub committees such as EH&S, Safety and Leadership Counsels to ensure
corporate compliance.
C. B. Richard Ellis / Avaya • Greenwood Village, CO 11/2000 – 10/2008
Facility Manager
Manage over two million square feet in a five state region.
Manage annual budget of 35 million, reporting monthly variances to actual including budget accruals and
outlook forecasting.
Duties include managing all aspects of building engineering, project management, shipping and
receiving, food services, security, audio visual support, contract management and janitorial services.
Acting building Sub Landlord for four existing subtenants in Highlands Ranch, CO.
Budget reporting to within a goal of 1% variance.
Conduct monthly building inspections.
Matthew S. Croy, Page 2
Provide monthly churn reports and provide space variances.
Partner with project management on all sub-tenant space improvements.
Communicate with leasing agents on building specifications and participate with space tours.
Lucent Technologies / Avaya • Greenwood Village, CO 10/1991 – 11/2000
Assistant Property Manager
Assist Property Manager with building operations for 7 facilities.
Other duties include, working with contract vendors to assist setting objectives that will meet Lucent
Technologies standards and following up to ensure that the objectives are met.
Interact with gross lease building property managers including property management for Highlands
Ranch.
Assist project manager and move team to new location at Highlands Ranch.
In charge of shipping and receiving for seven buildings.
Managed two contractors that work within real estate.
Oversee all recycle and restricted paper duties.
Manage and direct work orders to pertaining contractors.
In charge of conference room set-up and equipment.
Able to back-fill all clerical positions within current work group.
Back-up for field check plan that includes cutting checks for voucher payments and emergency payroll
advances.
AT&T • Aurora, CO 06/1989 – 10/1991
General Service Clerk
Duties consisted of copying course documentation and assembly of binders and booklets.
Assisted building engineer with floor space planning and cubicle builds.
Assembled, packaged and shipped customer proposals.
Assisted Account team by gathering and analyzing call data for perspective customers.
Provide restricted data to engineers throughout the country.
Load, unload and operate tape drives.
Pulled and stored data / input tapes.
Prepare tapes for shipping off premise and other general functions.
Monitored tape consoles for possible problems and clean reel tapes and drives.
MANAGEMENT TRAINING & PROFESSIONAL DEVELOPMENT
BOMA Certification (expired) Microsoft Office Suite 2007 / 2010
Annual Hazardous / Safety Leadership for the Future
Business Continuity Management / Learning to Lead