* ******* *********** ******

Contact details: Homebush,2140,NSW,Australia

AU landline Ph# +61 2 8068 8466

AU Ph# +614********

Nationlaity: Australian

acoo0c@r.postjobfree.com

Experience Summary:

The key BSS software/systems used are Oracle BRM, Siebel, Kenan BP,

intecSingl.eView Invoice ETIS, and Terra Data

SOA/PL/SQL/BSS integration consultant/Developer with 15+ years of total IT

experience in diversified and very large Production and development

environments - Optus,Vodafone,NBN,TSTT and other ISP providers.

The key BSS software/systems used are Oracle BRM, Siebel, Kenan BP,

intecSingl.eView Invoice ETIS, and Terra Data

Have vast professional experience in the Industry with strong hands on

Architectural and Development experience in SOA, Enterprise Application

Integrations,B2B Integration,client-server and BSS applications .

Expertise in using Technology Adapters for integration using Oracle ESB and

in the development of custom business processes using Oracle BPEL Process

Manager.

Expertise in Mediator for evaluating routing rules, performing

transformations, applying optional time delays, and in invoking services or

raising a business event.

Authored technical designs including interface agreements for BSS

applications - Webservices/Filebased/Tuxed service/Q based.

Good Knowledge on Oracle Fusion Middleware SOA Suite 11g and SOA

architecture model.

Knowledge on creating proxy and task services using Oracle Service

Bus(OSB).

Good understanding and implementation experience of Architectural concepts

- eTOM/SID

Experience using Web Services like SOAP, WSDL, XML, XSLT, XPATH, HTML, UDDI

in ESB

Involved in complete cycle of SDLC which includes planning, feasibility,

high level design to development, deployment and maintenance - Agile

processing,SCRUM

Current Position : EAI Consultant

Employment History

Organization Duration Position

TechM Apr 2013 - Till date SOA/OSB Integration/BRM

consultant

IBM Australia Aug 2010 - Nov 2012 IT Specialist

IBM New Zealand Jan 2005 - Jul 2010 IT Specialist

Cymbal inc July 2004 - Dec 2004 Consultant

Portal Software Oct 2002-July 2004 Staff Engineer

Radix Inc May 2002 - Oct 2002 Consultant for Portal

inc

US Interactive Inc USA Feb'98 - Apr 2002 Sr. Consultant

InfoSys Technology Jul 97 - Feb'98 Senior System Analyst

Limited, Bangalore

Kiefer & Veittinger Aug 96 - Jun 97 Sr.Software Engineer

Info. Systems Pvt.

Ltd, Bangalore

VETRI Software (I) Pvt Jul 95 - Jun 96 Systems

Ltd, Chennai Engineer

Indian Institute of Jan 91 - Jul 95 Senior

Technology, Delhi Scientific Officer

Project Experience ( pls. note : in reverse chronological order)

Apr 2013 -Till Date- Optus Telecom/TSTT TechM

Project Description:

TSTT (Telecommunications Services of Trinidad and Tobago ) - Providing

BRM consultancy for Order management, Billing utilities enhancement and

Product and Discount configuration for their IPTV products.

Optus is one of the largest service provider of

mobile/fixedline/cable/NBN in Australia. It uses JBOSS/Oracle OSB/Business

services(J2EE)/BTM, BEA Tuxedo and Weblogic/Jboss as EAI framework for

integration of OSS and BSS systems.

Role: EAI Consultant

Project" Prepaid Activation

To enable online prepaid activation from self service system (One Portal).

This project involved the integration of one portal with OSS/BSS systems -

Resource Management system, Order Management system, Document verification

system (external), Fraud management system (external), address

verification system and activation tracking system

Responsibilities:

Worked with external systems to understand external services protocol and

interface. Defining the pass through services in OSB so the traffic to

external systems be monitored and managed with required Optus security and

load balancing.

Worked with 1Portal define new interface for activation services like sim

validation, portin, customer details capturing, plan selection, processing

order and retrieving order status

Designed and developed JBOSS proxy,business services for one portal.

Designed and developed flows to call OSB services for number management

(sim validation and porting), Order Management services for order

submission and retrieving order status.

Developed data rules in java (J2EE) and DB for defining the states of the

order and persisting the data .

Worked with JMS, DB adapters and File adapter.

Created connection pools, hibernate data source connections, JNDI names in

application server.

SOAP project has been done using SOA UI for providing test suit used by

system testing as well as load testing.

Project" Prepaid Upgrade

To enable balance services and data top-ups services for tiered prepaid

mobile services. This involves new web services to Self Service system

(1Portal and OptusApp) for displaying tiered data usage and data top-up

options for new tiered data plans. Also upgrade of PPIN system interfaces

for providing tiered information transforming the usage data to tiered (as

per the tiered product configuration)

Responsibilities:

Worked with HP IN (PPIN) to define the enhancements of nterface for tierued

data and upgraded data format from HPIN

Worked with 1Portal and Optus App to define new interface for tiered data

and defining data top-ups

Designed and developed OSB proxy,business services for one portal, Optus

App.

Designed and developed flows to call HP IN services and Product Catalog

services

Developed data rules in xqueries to define top-up eligibility based on plan

and data tier .

Worked with JMS, DB adapters and File adapter.

Designed upgrade to common datamodel for payload uniformity within the ESB.

Created connection pools, data source connections, JNDI names in

application server.

SOAP project has been done using SOA UI for providing test suit used by

system testing as well as load testing.

Project" UNLEASHED/MYPLAN PLUS

To provide data share services for post-paid (mobile) services which

involves integration of SelfServices (1portal),Optus App system,

OrderManagment (SOS/OPOM), Billing system and AbInitio (ETL based system)

using Oracle suite - ESB/J2EE with weblogic

Responsibilities:

Worked with AbInitio to define the interface for shared usage services

Worked with 1Portal and Optus App to define new interface for shared usage

inquiries

Designed and developed OSB proxy,business services for the end systesms

Designed and developed flows to divert calls to Abinitio or Billing system

based on the request attributes and configured parameters

Design OSB solution for providing webservice to send usage alerts to

customers

Developed data rules in Rule Author using RL functions and xml facts.

Worked with MQ adapter, DB adapters and File adapter.

Designed a Common Datamodel for payload uniformity within the ESB.

Created connection pools, data source connections, JNDI names in

application server.

SOAP project has been done using SOA UI for providing test suit used by

system testing as well as load testing.

Aug 2011 - Nov 2012 - NBN -National Broadband Network (NBN) Australia

Project Description:

NBN (National Broadband Network Co ) is the leading Network service

provider in Australia, developing a wholesale product offering, selecting

technology and designing the network and systems. Planned series of release

of Billing solutions for enhancing the functionality and integrating the

capability in to more end to end process automation across the Integration,

Billing, Assurance

Role: IT Specialist

Responsibilities:

Working as IT Specialist for

BRM Account/service hierarchy design

Migration of Account/Service to hierarchy model

Design of BRM event enrichment to provide data to promote aggregations to

paying accounts

Oracle BI Publisher Reports

Performance design

Developed a Notification framework using Spring(Batch, Web MVC) Integration

framework which retrieves invoice XML's from database as JMS Messages and

notifies end customers by forwarding to JMS Queue.

Developed a standalone Web application WAR file for Spring Notification

framework using Jetty with Maven.

Assisting testing team to execute test cases and resolving development

issues

Aug 2010 - Aug 2011 - VHA - Vodafone Hutchison Australia

Project Description:

VHA (Vodafone Hutchison Australia ) is one of the leading 3G service

provider in Australia. With the recent merger of Vodafone and Hutchison,

BSS platform required upgrade for migrating all customer. As part of this

upgrade, one of the main component is Selfcare (which customer use for

viewing details of the service, products and balances. Understanding Hutch

billing system singl.eView - Customer Accounting&Mgmt, Product modeling &

Rating functionality.

Role: Billing IT Specialist

Responsibilities:

Working as Billing Specialist for

Understanding Discounting framework, Billing and invoicing and AR

functionalities of singl.Eview for migrating customer data to BRM

Defining the Interface agreement between the systems and conducting

workshops for Interface agreements.

Defining the Business non-functional requirements

Developing business usacases

Interface design with EAI component Fusion

modeling Selfcare system DB model

Designing and developing Golden Gate replication for replicating BRM 7.0

version data to 7.4 during the upgrade and for Selfcare DB replication.

Designed and developed replication configuration files, tables/columns to

enable archiving data.

Developed unix scripts for Golden Gate monitoring scripts using GGSCI

commands

Configuring Golden Gate control tables/creating DB GG users on Dev/Testing

Measuring performance of Golden Gate replication.

Support for Golden Gate transaction in Production.

Developed scripts for maintenance of Archive/Trial files

Configuring GG for conflict resolution and configuring multiple-thread

config for performance

Scripts for start and stop of Golden Gate server.

Identifying functionality of the BRM selfcare functionality and designing

Stored proc on Selfcare system DB

Designing Oracle Golden Gate Extractor & Replicate and tuning

Designing Oracle Golden Gate management scripts

Developing/reviewing testcases, execution of testcases and assisting load

run testing for performance testing

Dec 2009 - July 2010 TSTT - Telecommunication Services Trinidad&Tobago -

Telecom Solution Lab, Austin, TX,USA

Project description:

TSTT (Telecommunications Services of Trinidad and Tobago ) is one of the

leading telecommunications service provider in the Trinidad & Tobago;

renowned for the technical quality of service and high degree of customer

service. TSTT has decided to deploy a new BSS/OSS infrastructure that will

allow them to meet high value customer needs while securing and expanding

its current customer base

Role: Business Analyst/IT Specialist

Responsibilities:

Working as Business Analyst

Organized workshops for business requirement gathering and developing

business use cases.

Defining business processes and analyzing systems impacted

Defining interfaces between systems

modeling Products - Mapping TOCP (eTOM model ) from PIM to BRM product

Teleco business services to create/update/manage billing account requests

from CRM/WS - process server. Mediation mapping to BRM data types. Helped

in designing and developing java connectors to BRM.

Worked with E2E team to define workflows for business services (BPEL) that

involves BRM.

Helped in defining Business object for BRM integration.

Pipeline installation & configuration for RealTime discounting engine

Complex Discounts models for IPTV offers

Customized calendar monthly charges/Short cycle charges

Data migration conversion mapping and data model design

Developing/reviewing testcases, raising/tracking defects and restesting.

Aug 2009 - Nov 2009 XS4ALL NL - Telecom Solution Lab, Austin, TX,USA

Project description:

XS4All is one of the leading ISPs in the Netherlands; renowned for the

technical quality of service and high degree of customer service. Due the

volume of the customer base increasing XS4ALL decided to enhance their IT

system and business process to meet the demand.

Role: BRM Integration Specialist

Responsibilities:

Working as Integration Specialist for

modeling Products - Mapping TOCP/SID (eTOM model ) from PIM to BRM product

Teleco business services to create/update/manage billing account requests

from CRM/WS - process server. Mediation mapping to BRM data types. Helped

in designing and developing java connectors to BRM.

Worked with E2E team to define workflows for business services (BPEL) that

involves BRM.

Helped in defining Business object for BRM integration.

Jan 2005 - July 2009

Role: IT Specialist

Vodafone NZ/AU/Fiji is implementing Oracle BRM (Realtime rating /Pipeline

- Batch rating engine) as their billing system. Presently working as

Billing Specialist and responsible to analyze business requirements and

provide design solution.

Authored interface agreements between BRM other systems like print vendors,

Terra data (DWH) and Collections system.

Provided feasibility estimates for projects like CDR Capacity, Invoice

enhancements, Pipeline enhancements.

As Application architect designed solutions for VF Customization for

Invoicing, Billing performance improvement, Billing Assurance Report and

CDR Capacity. Also as Application architect validated solution designs

for various project.

Have good experience of working many customer critical solutions in

different areas (AR, finance, invoicing). Completed training Pipeline

development from Oracle. Also have extensive experience in pipeline rating

development area and executed projects in rating area.

Designed and developed iScript/iRules for customizing close user group

calls (like friends&family), customizing prepay CDR data to enhance the

data storage and retrieval of CDR data. Have good understanding and

designing of Bill time discounts, rating time discounts and products.

Also involved in the Interface development for Data ware House systems and

print vendor. Data of the rated CDRs, Billed events and unbilled rated

events needs to be extracted from BRM billing system and send to DWH system

in a predefined format. I am involved in designing the interface agreements

between BRM and DWH and micro design.

Involved in design and development of customized invoicing solution for

VFNZ/AU.

Designed & Developed application for data extraction from BRM using sqls

and BRM opcodes. Developed XSLT templates for transforming the invoice data

from BRM to print vendor format. Developed java multi thread application

for XSLT transformation to improve the throughput.

Developed customized invoice export application (using BRM MTA frame work).

July 2004 - Dec 2004 Covad Inc/Patni Systems Inc (formerly known as

Cymbal Inc )

Covad Inc is a major DSL provider in US, moving into provide VOIP solutions

over DSL services. This required major changes to existing billing system

(BRM) for billing VOIP services and products and tax structure.

As consultant, involved in the analyzing business requirements for VOIP

products like discounting (based on Volume of lines), invoice changes and

tax changes. Involved in design and implementation of BRM changes for

supporting voip products.

While implementing, developed new custom BRM objects for volume discount,

new items for different line items in Invoice. Developed new custom opcodes

for suspending the bills and resuming the bills. Customizing tax opcodes

and developed applications for line volume discounts and normalizing the

volume discount for hierarchy accounts.

Oct 2002 - May 2004 Infranet Billing system Portal Software Inc,

(Worked as employee)

Apr 2001 - Sep2002 Developing Vertical Solutions RADIUS,IPT for -

Billing system Portal Software Inc, CA-USA

(Worked as contractor from USIT (Apr 2001 - Apr 2002) and Radix2 Inc from

May 2002 to Oct 2002)

As staff engineer, analyzed, developed the new requirement for Audit

Revenue Assurance, Number Porting, RADIUS server (RFC 2138/2139/2284), IPT,

Content and designing & developing Vertical Solutions, Business

applications like Collections.

The following tasks are achieved:

Analyzed, developed and delivered Audit Revenue Assurance module for

Vodafone Greece. It involved creation of new infranet objects and

modification of existing objects and creation of new fm module. Also

involved creation of new iScripts and customization of IntegRate.

Analyzed, developed and delivered Number Portability for Vodafone Greece.

It involved creation of modification of existing objects, creation of new

opcodes and customization of Number Manager Policy manager. Also involved

creation of new configuration object for device transition.

Analyzed and designed RADIUS server that adhere to RFC2138/2139

Involved in analysis and design of RADIUS for new RFC EAP 2865

Involved in analysis and design of Collections phase II

Aug 2000 - Feb 2001 Developing ConnectEx based EAI for Cable&Wireless

Jamaica

(6 months)

C++/Java/ConnectEx/WINNT/PC/TUXEDO/ORACLE/VANTIVE

Project Description:

Aim of the project is to design & develop EAI solution for Cable&Wireless

Inc Jamaica using E2E Hub of ConnectEx. Purpose of the project is to

integrate CRM system (Vantive), Billing system (CIS) and Trouble shooting

system (Access Care) and to integrate the some functionalities of CIS

billing system and Access Care system into Vantive system which used by

Call Centers. As member of 8 members team, I was responsible for design &

integration of Bills & Adjustments, Product_Bill_Utility module and Access

Care utility.

The following tasks are achieved:

Analyzing the Business Process & involved systems.

Identifying the integration points.

Design of business events & object associated with the events.

Feb '98 - Jul 2000 CRM based EAI Applications for VIAG Interkom

(23 months) Munich Germany

C++/HP/UNIX/TUXEDO (V6.4)/ORACLE/VANTIVE

Project Description

VIAG Interkom is Telecom company provides FON/MOBILE services. Developed

CRM based EAI applications for Customer & Order Management applications. It

is having multi tier technology using SalCus (VANTIVE) from CRM

application & Kenan OM system for Order Management and Kenan BP for billing

system. Developed Tuxedo based applications with built in business logic

for data exchange between all systems. Also developed a workflow system for

driving the business events like ORDER Processing, GIS coverage enquiry,

Customer Data validation, Adding additional information directly to BP

system.

As a member of 9 member team I performed the following activities,

Involved in analyzing business requirements and design of the Tuxedo based

applications for different systems like GIS (MapInfo), Customer Checking

(Third party software), Kenan BP systems and Vantive.

Involved in designing & enhancement of the workflow system.

Also involved in code development as well as test cases.

Also involved in Support activities of the Tuxedo services.

Involved in configuring of Tuxedo application and Tuxedo Queues.

Developed a utility for viewing the messages in the Tuxedo queues using MIB

Tuxedo MIB functions.

Jul '97 - Feb '98 DataVision for Nortel Division of Infosys,

Banagalore.

(7 months)

Project Description

Nortel Tele Communication leader in Telecommunication

As a member of team of '1', I performed the following activities

As a designer I developed list of class and their relations.

As developer I developed the code in C++ for building the tool using ASN

coding and SNACC compiler. Also developed the test application for testing

the application.

Aug 96- Jun'97 Kiefer & Veittinger Information System

Bangalore

VC++/ PC/WIN95/CodeBase/PropietaryCaseTool of K&V

Project Description

As a Team Leader of team of '4', I performed the following activities

Designed and developed classes and relations of Objects for KV mail system

with added services like external mailing (Internet mail).

Modularizing the application, code review and integration of the

application.

Allows drill-down/roll-up

Jul 95 -Jun 96 Vetri Software (I) Ltd, Chennai

VC++/PC/WINDOWS WORKGROUPs

Project Description

KOP Merita Bank is Finland's one of the largest Bank involved in all kinds

of international transactions.

As a team member, I performed the following activities

Developed Profile Registration, Work selection Application and Verification

of Forms. And also associated with other Applications Security System and

Profile Builder.

Jan 91 - May 95 Indian Institute of Technology, Delhi

C++/PC/WINDOWS-3.1

Project Description

Department of Electronics was executing a project called IMPACT for

upgrading and standardizing the education levels at Under Graduate level

and Diploma level for Electronics and Computer science streams.

As a member of team of '1', I performed the following activities

Actively involved in developing the data structures procedure for storing

and retrieval of the information and displaying the components and brief

description about them.

Developed algorithms for displaying the characteristic curves

Studied and designed the data base model

Educational Qualifications

M.Sc (Tech) Electronics Spl.

Regional Engineering College

Warangal, A.P.

B.Sc Physics

Andhra University, Vizag, A.P.

Technical Skills Summary

Language/Tools : C++ /C / JAVA spring/JUnit/Tuxedo

/PL/SQL/Proc*/iScript,iRule/ /WPS/RSA, Golden Gate

Operating Systems : WINNT /WIN95 /HP-UNIX/Solaris/AIX

Hardware : PCs, HP, Sun Solaris/AIX

Database : Oracle

Others : OOAD,RSA, TOCP

Application Knowledge In: Oracle BRM 6.5/7.3/7.4, WPS 6.2,RSA,/Clear

case/IBM Test

Director/SVN

Middleware(Tuxedo)/CRM/ConnectEx (B2B engine)/WPS

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