AGNES D'CRUZE
***-** *** ** (Apt *), Jamaica, NY 11433
Phone: 646-***-****, E-mail: ***********@*****.***
OBJECTIVE
To be an integral part of a dynamic organization where my
excellent knowledge of customer service, sales, along with
excellent communication skill will make a positive
contribution
EDUCATION:
01/01 - 12/05 Tejgaon College
Bachelor of Arts (B.A.)
Dhaka, Bangladesh
01/99 - 12/01 Holy Cross College
Higher Secondary Certification
Dhaka, Bangladesh
01/90 - 12/99 Holy Cross High School
High School Diploma
Dhaka, Bangladesh
SKILLS:
Microsoft windows, Microsoft office; Self-starter, Work
independently to handle a variety of assignments; Fast learner,
efficient, good manager & organizer
EXPERIENCE:
07/13 - 01/14
SEARS Rego Park, NY
Cashier
. Provided excellent customer service
. Efficiently and accurately completed sales
. Performed service transactions at the cash register
. Handled customer issues on sales floor
04/11 - 01/13
AHRC Brooklyn, NY
Community Support Professional
. Supported individuals with disabilities in leading self-
directed lives
. Collaborated with individuals & others to plan and implement
supports that build upon individual strengths, choices
&capabilities
. Developed and expanded meaningful community opportunities
. Worked with the supervisor on developing & implementing an
effective plan and ensured compliance with OMRDD
regulations, agency policies & agency values
07/09 - 04/11
Trade Fair Supermarket Richmond Hill, NY
Cashier/Sale
. Processing monetary transactions accurately
. Managing customers
. Helping management to organize sales & promotions weekly and
during holidays
. Processing Invoices and bills for the store
05/08- 07/09
Love My Shoes Carl Place, NY
Sales Representative
. Selling
. Handling cash register
. Create invoice
. Maintaining & organizing new stocks
. Labeling promotions and sale items
. Billing
08/07 -03/08
Discount Store Flushing, NY
Sales Representative
. Maintaining cash register
. Helping customers to meet their needs
. Stocking
. Training new employees
. Maintaining and pricing overall inventory
LANGUAGES: Fluent in English, Bengali, Urdu, Hindi
REFERENCES: Furnished upon request