Sicklerville, NJ *****
**********@*****.***
Michelle Castells
Objective
A director position where I can utilize my talents to lead,
develop, & drive sales consultants to exceed individual &
company objectives.
Summary
Over 24 years of sales experience. Over 18 years of sales
management experience. Top performing outside sales manager
for 9 years in B2B marketing sales. Previous positions
include 4 years as a telephone sales manager, 5 months as a
sales trainer & 5 years as a telephone sales rep. Highly
experienced in sales development, and training multiple
marketing products & systems presentations. Excellent
selling & communication skills with a history of high
achievement including numerous awards and sales incentive
trips
Experience
July 2005-Present Verizon/ Idearc/ DexMedia
Marlton, NJ
Outside Sales Manager B2B
. Supervised and managed Overall Sales Operations for Outside
B2B sales unit in Southern NJ with annual revenue of $11
million
. Provided training, development, motivation and leadership
to 8 - 10 sales representatives
. Responsible for entire B2B sales process. Also responsible
for hiring, developing, coaching and training of outside
sales consultants in subjects of SEO, SEM, Display Brand
Awareness, CRM, & multimedia platform advertising
. Project and analyze monthly & quarterly statistical sales
reports and provide feedback to executive management
against company & team goals
. Set and monitor development and improvement plans for each
sales consultant based on individual performance and skill
set
. Google AdWords Certified
October 2001-June 2005 Verizon Information Services
Marlton, NJ
Telephone District Sales Manager B2B
. Supervise and manage Overall Sales Operations for Telephone
B2B sales unit in Southern New Jersey with annual revenue
of $5.5 million
. See Outside Sales manager Responsibilities listed above
May 2001-October 2001 Verizon
Marlton, NJ/ Philadelphia, PA
Sales Trainer
. Trained, developed and motivated new B2B sales
representatives
. Telephone/premise for the tri state area - NJ, PA, DE
1996-2001 NTD / Bell Atlantic / Verizon Information
Services Marlton, NJ
Telephone Sales Representative B2B
. Responsible to grow the book of business by new business
development, following up and calling existing patrons to
maintain their current programs and increase into larger
ads, other directories, headings and internet exposure.
Education
1989-1991 Camden County College Blackwood, NJ
. Associates Degree Liberal Arts & Science
1992-1993 Rutgers University
Camden, NJ