Hospital Administration, Hospital Operations, Medical Management
Resume:
DR.DHANENDRA G. BANDE
Mobile No.: +91-844*******, +91-953******* Email ID:***********@*****.***
CAREER OBJECTIVE
To gain a professional excellence in Healthcare Service industry with a focus on Operational
Management, Quality Management, Team Leadership, and Process Improvement by maintaining
continuous learning attitude within me.
Career Summary
• Started career with Sterling Add life India Ltd. Gujarat:
1. Executive – Operations 8 Months
2. Management Trainee 1 year
• Achieved two promotions in a year on the basis of performance
• Currently working with Wockhardt Hospitals, Nasik (NABH) as an Executive Administration.
EDUCATIONAL QUALIFICATION
• MBA (Hospital Administration) from IMS, DAVV, Indore in 2012.
B.H.M.S. from RHMCR, Raipur, Pandit Ravisankar Shukla University in 2009.
•
Higher Secondary School (PCB) from MP BOARD in 2001
•
Secondary School Examination from MP BOARD in 1999
•
SIX SIGMA WHITE AND YELLOW BELT
With A+ grade certification of Quality in Healthcare from Fanatic Academy of Quality, Indore in 2011
EXPERIENCES
Wockhardt Hospitals Ltd (NABH) (10 Jan, 2015 to present):
Executive Administrator
• To look after day to day operations of the hospital and carry out tasks assigned by the G.M. /Sr.
Manager Administration.
• To look after the operations of the associate clients. Organizes and administers operations of the
hospital.
• To operationalize new areas / floors of the hospital.
• To provide support to the Manager Hospital Administration.
• General Administration & Operations in all the hospital activities including the maintenance job.
• Project work and commissioning of New Areas.
• Associate Hospital Clinic Management – Doctors scheduling, associating with consultants, travel
arrangements, MIS etc.
• Assisting the Manager and General Manager in all their activities.
• Plans, directs, and coordinates standards of care, treatment, and comprehensive services under
hospital rules and guidelines per NABH.
• Develops and implements policies, procedures, and regulations of various medical services
including all program activities, patient care and other services.
• Submits regular and special reports and recommendations to the head of department concerning
the facility’s activities.
• Maintaining skill of Verbal ability/ communication skill, Numerical Ability, Problem solving and
Decision making with interpersonal skills.
Adani Hospitals Mundra Pvt. Ltd. (4th Apr to 8 Jan, 2015):
Executive Medical Administration (Operations)
Major Responsibilities:
• Managing Medical Administration department, focusing on patient care services and overall
responsibility of all medical staff and their duty allotment.( Daily ward rounds to ensure smooth
operations, Coordination with Junior doctors to ensure that patient services are not affected,
Preparing duty Rota).
•
Working in SAP MM Module and handling inventory control, Vendor payables, Invoice processing,
real time entries in SAP.
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Handling day to day activities of hospital function and medical facilities
•
Looking admin and support services, handling contractual manpower and their management by
timely verification on daily basis.
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Rural Health Training Centre in charge and developing coordination between hospitals and medical
college being managed as PPP model.
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Running towards Legal Compliances of hospital situated at Special Economic Zone.
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To grant the hospitals licenses and update the status to the top management.
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Quarterly/ Half yearly custom report submission to Development Commissioner SEZ.
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Looking hospitals facilities, infrastructure and its maintenance with coordination of Electrical, Civil
engineering services department Adani House.
Sterling Add life India Ltd. Gujarat (23rd June 2012 to 28th March, 2014):
Executive –Operations (Admin)
Major Responsibilities:
•
Whole responsibility of day to day activities and process of all the departments in the Hospital.
•
To administer and control Inpatient Services in the hospital including Patient care and an interface
between hospital and social foundations under purview of hospital policies.
•
To organize and coordinate “Monthly Coordination Committee Meeting” between management of
Sterling Hospital and Adani Group.
•
To organize & coordinate rural camps, fulfill logistic requirements and arrangements of Medicos.
(Event Management)
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Operations Management throughout the hospital processes.
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Handling Liasoning and Government Authorities with Operations Head.
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To ensure statutory compliances. Currently working on Blood Storage Centre.
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MIS preparation and reporting to top management.
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Vendor Selection, Development and Bill Management in per view of budget.
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To Schedule medical services and logistic arrangements for Occupational Health Centres (4 –
OHCs).
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To Prepare Duty ROTA for Medical Officers with coordination and to control Nursing Services.
(Medical Administration)
•
To control internal and external transportation services including ambulance in the hospital and to
manage the schedule according to requirements.
•
To oversee maintenance, facilities and operations of the Hospitals.
Management Trainee Operations
Major Responsibilities:
• Meeting Facilitation of HODs and its review.
• Planning, organizing and processing the free campaigns with co ordination of different
specialties.
• Making ease to patient access services till discharge.
•
Making daily rounds for staff visibility and quality of services to be rendered.
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To supervise Transportation, Housekeeping and Security services.
• Co ordinations between consultants, doctors and supportive staff to accomplish day to
day activities including clinical and non clinical services.
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Developing co ordinations between the different departments to make the process and system
smooth.
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Processing the vendors, their selections on the basis of cost comparison.
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Solving the problems occurring in the routine processes.
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Communicating the issues to be improved to the HODs and administration.
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Dispensation and arrangement of health checkups inside or outside the hospital.
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Associating with executives to make business plans.
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Collecting and providing necessary data to the top management and helping them in decisions
making.
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Active member of Purchase Committee and participating in Purchase Committee Meetings.
SUMMER TRAINING AND MAJOR RESEARCH PROJECT
Organization –BGS Global Hospital Bangalore, Karnataka, India
Project “Performance evaluation and monitoring through Quality Indicators of ICU Departments as per
NABH guidelines“
Learning Learn the functions and work outs to be done by the quality department for NABH
Accreditation
INDUSTRIAL VISIT
Organization Sterling Divine Life Hospital (A unit of Sterling Add life India Ltd.), Adipur, Gujarat
Learning To know “How to run O & M business model of health care in view of its expansion and various
strategic approaches”
PROJECT DURING SEMESTER
Organization –Mediclaim Department, Gokuldas Hospital Pvt. Limited, Indore
Project “Study of Mediclaim services and role of Hospitals in providing Cashless Facilities and TPA”
Learning Process of Mediclaim facilities provided by hospitals and process through TPA
EXTRA CURRICULAR ACTIVITIES AND ACHIEVEMENTS
Attended 1 day conference on Health & Hospital Conclave 2013 by CII in Gujarat University,
•
Ahmedabad.
Participated 3 days “International Conference on Healthcare Infrastructure &Medical Technology
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2011’’ in AIIMS, New Delhi.
Organized and Coordinated Health Camps for the school level children during post graduation
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program.
Participated in Pulse Polio camps during the Graduation.
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Attended “Swasthaya Jan Jagrukta Abhiyan, 2008’’ by N.R.H.M.
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Coordinated “All India Homoeopathic Scientific Seminar, 2009 by C.G. Pradesh Homoeopathic
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Chikitsa Sangh.
One of the organizing member of “Spandan 2008’’, an annual college function in Homoeopathic
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Medical College during graduation.
PERSONAL PROFILE
• Date of birth: 20th July,1984
• Hobbies: Like to explore the new places, Traveling, Playing Cricket, Making Friends
• Permanent address: Village Munrethi, P.O. Kurud camp, Dist. Raipur, Chhattisgarh, 492101
REFERENCES
As per the requirement of employer
Date: 10/03/2015
Place: Nashik Dr. Dhanendra Bande
Contact this candidate