Customer Service High School
Resume:
Emmanuelle M. Gapud
: *** ****** * ************, ****** City, Cavite
: contact no: 091********
: **************@*******.***
“Obtain a position as a team-player in a people-oriented organization where I can maximize my work
experience in a challenging environment to achieve the corporate goals.”
Desired Position: Line Cook, Food Server
Key Skills
Personable, detailed-oriented with great customer service with effective communication skills
both verbally and written. Apply innate interpersonal skills to establish and maintain positive
relationships. Calm and productive under extreme stress. Confident and poised in interactions
with individuals at all levels; able to multi-task effectively. Capabilities include:
§ Confidential Correspondence & Document Handling
§ Problem solving
§ Customer Service
§ Computer Literate (MS Office Applications)
Work Experience
§ Can lift up to 28 pounds of load
§ Team leadership
Designation : Cook
: Ice Castle Cafe and Ice Cream House
168 Banawe Center Banawe Street Cor Panalturan street Quezon City
: October 1 2014 - Present
Designation : Commis II
Organization : Richmonde Hotel
Ortigas Center, Pasig City
Duration : November 2013-May 15, 2014
Responsibilities
•Support the Demi Chef de Partie or Commis I in the daily operation and work .
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•Work according to the menu specifications by the Chef de Partie .
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Follow the instructions and recommendations from the immediate Superiors to complete
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the daily tasks.
Follow recipes meticulously to cook food keeping up with quality standards and
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presentation instructions.
Make sure quality and quantity meets our standard.
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Be able to assist in same day preparation and advance preparation for another station as
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instructed by supervisor.
Designation : Line Cook
Organization : Vanilla Cupcakes Bakery & Café
Alabang Town Center Branch
Duration : May- October 2013
Responsibilities
• Responsible for preparing the station before the start of the service.
• Ensure that the supplies that will be needed for the night are available and ready for use
including preparing some items in advance and/or performing simple tasks such as
stocking the station with plates and bowls.
• Preparation of food such as chopping vegetables, butchering meat, or preparing sauces
depending on the needs of the kitchen.
• Maintain a prepared and sanitary work area at all times cooking. This requires working with
other cooks in the kitchen to make sure that food is ready at the right time, in the right
order so that it arrives at the customers table ready to eat and at the right temperature.
• Performs duties assigned by Head Chef.
Designation : Documentation Clerk
Organization : 2GO Logistic Company (under CMPT Agency)
Sucat, Parañaque City
Duration : May – December 2012
Responsibilities
§ File the important documents in systematic order and prepare duplicate copies and save
them as information backup.
§ Work on the information requests & provide vital details to the organizations departments
and personnel.
§ Ensure smooth functions of the data management system by sorting documents under
appropriate categories, supplier, etc.
§ Compile information, prepare reports, billing statement and submit them to the concerned
supplier and authorities within prescribed time.
§ Make certain that the yellow page is well prepared for deliveries.
§ Perform data entry operations to record and save important data in software.
Designation : Messenger/Liaison Officer
Organization : Dolphin Student Consultancy Inc.
Salcedo St., Legaspi Village, Makati City
Duration : January 2012- June 2012
Responsibilities
Pick up and deliver a wide variety of materials including mail, packages, reports, light
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supplies, etc.
§ Make regular stops at various sites for pick-up and delivery.
§ Fill in on sorting incoming mail and preparing mail for delivery, as required.
Act as Liaison Officer for various programs by picking up and transporting i
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nternational students to and from sites or for special assignments.
Designation : Surveyor
Organization : UPC Inc.
San Juan, Manila
Duration : 5 months
Responsibilities
Conducted a survey of public records in connection with construction materials such as
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woods, paint etc. around Cavite area.
Organizing equipment and peg out site.
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Assisting other surveyor and input collected data into computer
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Educational Background
Tertiary: Associate of Hotel and Restaurant Management
National College of Science and Technology (NCST)
Dasmariñas, Cavite
SY 2004-2006
On the job training:
Leslies Restaurant (Tagaytay City)
Line Cook, Bartender, Server
November 2005-April 2006
Secondary: Las Piñas East National High School
Las Piñas City
2000-2004
References are available upon request
Contact this candidate