Medical Technician

LUIS B. PAGAN

Phone: 407-***-**** e-mail: **********@*****.***

SUMMARY

Military trained professional experienced in blood center operations and licensed as a Clinical Laboratory Technician in the State of

Florida. Experienced in both military and community blood center activities and high complexity laboratory testing. Skill set expanded

to include clinical systems database management with a strong focus on database design, user requirements and database

maintenance. Experience with system development life cycle. Detail-oriented with a proven ability to work effectively within teams and

to adhere to project timelines.

SELECTED SKILLS AND ACCOMPLISHMENTS

• Successfully implemented Pilgrim document management software (SmartSolve) and Blood Establishment computer system

(SafeTrace) with a focus on user requirements for table set-up and validation.

• Examined impact changes would have to all areas of the database or software applications and efficiently made changes to

Medical System tables.

• Tested, verified and validated all changes and enhancements to clinical systems.

• Assisted with periodic review of database settings, and control functions to assure regulatory compliance.

• Assisted operations to identify Medical System or process changes needed due to user needs, error trends observed and

organization growth.

• Provided user education related to computer system security and end user application functionality.

• Successfully implemented newly acquired testing systems in blood center laboratory.

• Ability to work independently as well as with others.

• Experienced working under pressure to meet project deadlines and changes to project priorities.

SOFTWARE APPLICATIONS

• Oracle SQL Developer • Windows / MAC OS • After Effects • Garage Band

• Toad • MS Office Suite • Motion Builder • Aperture

• SafeTrace • Photoshop • TAFA-Facial Animation • iPhoto

• RSA • Cerner Classic • Mocha • iMovie

• SmartSolve • LightWave • ZBrush • Premiere Pro

• Bridge Trak • PFTrack • Nuke

EXPERIENCE:

05/2013 – Present

Laboratory Technician OneBlood, Inc. Lauderhill, Florida

• Performed stem cell processing.

• Conducted viability, CFU testing, sterility testing, CBC using Sysmex and cryopreservation.

• Performed QC, and daily administrative duties to include billing, supply ordering and result reporting.

01/2013 – 05/2013

Medical Technician VA Medical Center Miami, Florida

• Accession specimens into the laboratory information system.

• Process samples from incoming couriers.

• Prioritize workload, to facilitate maximum productivity.

• Prepared and sent samples to outside testing facilities.

04/2004 – 09/2011

Senior Medical Systems Administrator Florida's Blood Centers, Inc. Orlando, Florida

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• Wrote and executed validation plans on regulated software.

• Facilitated and performed table builds for SmartSolve-SmartDoc module and SafeTrace implementation.

• Tested and implemented new programs, procedures, and enhancements to the regulated medical software.

• Provided training related to system security and end user application functionality.

• Assisted with help desk in resolving client issues.

• Assisted manager in overseeing operations for the medical systems team.

EXPERIENCE (continued):

09/1991 – 04/2004

Branch Manager; Medical Laboratory Technician Florida's Blood Centers, Inc. Orlando, Florida

• Executed immunohematology testing in the Transfusion Services of Orlando Regional Medical Center, which was contracted

by Florida's Blood Centers Inc.

• Managed the operations for Osceola and Highlands county collection branches.

• Packed and distributed blood and blood components to hospital consignees.

• Performed automated collections using Cobe Spectra and Haemonetics equipment. Performed necessary maintenance.

• Performed high complexity laboratory testing on donor blood and quality control on reagents and testing equipment.

• Performed viral marker testing for HCV, HBsAg, HBC, HTLV-I/II, HIV. PCR testing for HCV, HBV, HIV and WNV; Cholesterol,

ALT, ABO/Rh, TP, CMV, HbS, elutions, antibody screens, DAT, antibody Id, crossmatching, Rogam workups, issue and

receipt of blood products, CBC and platelet cultures performed and read.

• Maintained testing equipment within the processing laboratory and transfusion services laboratory. Performed necessary

equipment troubleshooting due to equipment malfunction. Completed instrument IQ/OQ and PQ as required.

06/1981 – 09/1991

Supervisor – Medical Laboratory Specialist US Army Worldwide

• Performed high complexity laboratory testing on donor blood and quality control on reagents and testing equipment.

• Maintained testing equipment within the laboratory. Performed necessary equipment troubleshooting due to

equipment malfunction.

• Performed physicals as needed to assist in the processing of new military applicants.

• Trained and supervised in the day-to-day operations.

• Performed shipping and receiving of blood products.

EDUCATION/LICENSES

• State of Florida – Clinical Laboratory Technician

• The Digital Animation and Visual Effects School Orlando, FL 09/2011-09/2012

• US Army-Academy of Health Sciences San Antonio, TX 09/1981-12/1981 and 05/1988-05/1989

ACHIEVEMENTS

• 1991 - Joint Service Achievement Medal

• 1991 - NCO of the Year, Los Angeles MEPS

• 1988 - Army Achievement Medal

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