Customer Service High School
Resume:
Debra Quigley
Phoenix, Arizona, United States
******@*****.***
Professional Experience
Several years in Warehouse/Light Industrial/Inventory
Previous Employment
Tlk Enterprises
Phoenix, AZ
Sales Agent 3/2014 to present
• Inbound sales
• Awesome Customer Service Skills
• Problem resolution
• Meeting sales goals
• Closing skills
• Negotiation
• Self Confidence
• Product knowledge
• Fast learner
Maid Pro
Phoenix, Arizona
Maid 12/2013 to 3/2014
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to
disposal areas.
• Dust and polish furniture and equipment.
• Sweep, scrub, wax or polish floors using brooms, mops or powered scrubbing and
waxing machines.
• Clean rugs, carpets, upholstered furniture and draperies using vacuum cleaners and
shampooers.
• Wash windows, walls, ceilings and woodwork waxing and polishing as needed.
• Hang draperies and dust window blinds.
• Housecleaning, top to bottom.
Powell House ALC
Payson, Arizona
Cook November 2012 - October 2013
• Apportion and serve food to facility residents, employees and/or patrons.
• Cook foodstuffs according to menus, specialty dietary or nutritional restrictions or
numbers of portions to be served.
• Clean, cut and cook meat, fish or poultry.
• Monitor use of government food commodities to ensure that proper procedures are
followed.
• Wash pots, pans, dishes, utensils and other cooking equipment.
• Compile and maintain records of food use and expenditures.
• Bake breads, rolls and other pastries.
• Take inventory of supplies and equipment..
Rim Country Health
Payson, Arizona
Dietary Manager December 2011 - October 2012
• Monitor food preparation methods, portion sizes, garnishing and presentation of food to
ensure that food is prepared and presented in an acceptable manner.
• Investigate and resolve complaints regarding food quality, service and/or
accommodations.
• Coordinate assignments of cooking personnel to ensure economical use of food and
timely preparation.
• Schedule and receive food and beverage deliveries, checking timely delivery contents to
verify product quality and quantity.
• Monitor budgets and payroll records and review financial transactions to ensure that
expenditures are authorized and budgeted.
• Maintain food and equipment inventories and keep inventory records.
• Schedule staff hours and assign duties.
• Perform some food preparation or service tasks such as cooking, clearing tables and
serving food and drinks when needed.
• Keep records required by government agencies regarding sanitation and food subsidies
where appropriate.
• Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
• Organize and direct worker training programs, resolve personnel problems, hire new staff
and evaluate employee performance in dining and lodging facilities.
• Order and purchase equipment and supplies.
• Record the number, type and cost of items sold to determine which items may be
unpopular or less profitable,
Cook April 2010 - December 2011
• Clean and sanitize work areas, equipment, utensils, dishes and silverware.
• Store food in designated containers and storage areas to prevent spoilage.
• Prepare a variety of foods; such as meats, vegetables, and desserts according to
customers' orders and supervisors' instructions following approved procedures.
• Take and record temperature of food and food storage areas such as refrigerators and
freezers.
• Wash, peel and cut various foods such as fruits and vegetables to prepare for cooking and
serving.
• Place food trays over food warmers for immediate service or store them in refrigerated
storage cabinets.
• Portion and wrap the food or place it directly on plates for service to patrons.
• Weigh or measure ingredients.
• Mix ingredients for green salads, molded fruit salads, vegetable salads and pasta salads.
• Receive and store food supplies, equipment and utensils in refrigerators, cupboards and
other storage areas.
• Remove trash and clean kitchen garbage containers.
• Assist cooks and kitchen staff with various tasks as needed and provide cooks with
needed items.
• Carry food items, equipment and utensils to and from storage and work areas.
• Use manual or electric appliances to clean, peel, slice and trim foods.
• Inform supervisors when equipment is not working properly and when food and supplies
are getting low and order needed items.
• Make special dressings and sauces as condiments for sandwiches.
• Stir and strain soups and sauces.
• Keep records of quantities of foods used.
• Load dishes, glasses and tableware into dishwashing machines.
• Stock cupboards and refrigerators, and tend salad bars and buffet meals.
• Prepare and serve a variety of beverages such as coffee, tea and soft drinks.
• Vacuum dining area and sweep and mop kitchen floor.
• Scrape leftovers from dishes into garbage containers.
Dietary aide August 2009 - April 2010
• Monitor food distribution, ensuring that meals are delivered to the correct recipients and
that the guidelines, such as those for special diets, are followed.
• Clean or sterilize dishes, kitchen utensils, and equipment.
• Examine trays to ensure that they contain required items.
• Place food servings on plates or trays according to orders or instructions.
• Load trays with accessories such as eating utensils, napkins or condiments.
• Take food orders and relay orders to kitchen or serving counters so they can be filled.
• Stock service stations with items such as Ice, napkins and straws.
• Remove trays and stack dishes for return to kitchen after meals are finished.
• Prepare food items, such as sandwiches, salads, soups or beverages.
• Monitor food preparation or serving techniques to ensure that proper procedures are
followed.
• Carry food, silverware, or linen on trays or use carts to carry trays.
• Determine where patients or patrons would like to eat their meals and help them get
situated.
• Record amounts and types of special food items served to customers.
Labor Finders
Joplin, Missouri
Warehouse/light Industrial April 2007 - July 2009
• Receive and count stock items and record data manually or using a computer.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses or storage
yards.
• Verify inventory computations by comparing them to physical counts of stock and
investigate discrepancies or adjust errors.
• Store items in an orderly or accessible manner in warehouses, tool rooms, supply rooms
and other areas.
• Mark stock items using identification tags, stamps, electric marking tools or other
labeling equipment.
• Clean and maintain supplies, tools, and equipment and storage areas in order to ensure
compliance with safety regulations.
• Keep records on the use and/or damage of stock or stock handling equipment.
• Examine and inspect stock items for wear or defects, reporting any damage to
supervisors.
• Issue or distribute materials, products, parts and supplies to customers or coworkers,
based on information from incoming requisitions.
• Prepare products, supplies, equipment or other items for use by adjusting, repairing or
assembling them as needed.
I have extensive warehouse, inventory and light industrial experience prior to moving to Arizona.
Education
Siloam Springs High School
Siloam Springs, Arkansas
High School Diploma, Jun 1991
Everest Online College
Phoenix, Arizona
Working toward Associates in Business Management
Expected Graduation; January 2016
Contact this candidate