Customer Service Administrative Assistant

Ily Cordero

***** ***** ******** **., ****, TX **449

Mobile: 832-***-****

Email: ************@*****.***

Hard working self-motivated seeking employment where my extensive customer service, clerical, and organizational skills

can be used to full advantage. I have many years of clerical experience and enjoy working in office environments greatly. I

will work hard to prove my skills and proficiency.

Skills:

Professional in Micro Soft (power point, word, excels, promptly

access) Advanced knowledge using Internet and computer

Knowledge working with Top Producers and Quick programs

Books Fantastic organizational skills

Ability to answer multiple phone lines (switchboard) Knowledge in cash handling up to $10,000.00

Type 50+ wpm Work well in fast paced offices Extensive excellent customer service skills

Able to handle multiple assignments at a time and finish

Employment History:

Receptionist- Weekend

RE\MAX Jimmy Franklin’s Team - 2014- 2015

Answer multiple phone lines (4), check and respond to emails on timely basis, contact agents and homeowners for

appointments, set up property showings, receive offers on properties and properly present them to a corresponding agent,

basic fax/copy/scan, work with Centralized Showing Systems, HAR/MLS, Word and Excel.

Receptionist

High Sierra Management - 2012 to 2015

Answering two different phone systems with multiple lines, data entry in property management program c3, heavy filing,

sorting daily mail, FedEx/UPS, assisted in deed restrictions, worked with property managers in various projects

Administrative Assistant/Bookkeeper- Temp

Fast Track Roofing and Remodeling - 2010-2012

Basic Receptionist duties, Sorting of mail, Heavy QuickBooks use: reconciling bank accounts, managing daily account

balancing, and daily invoicing. Heavy data input, appointment setting, writing checks, balancing bank account.

Administrative Assistant\Receptionist

Realm Real Estate, Houston, TX - 2009-2011

Answered multi service switchboard, distributed fax/mail accordingly, Heavy file work and Data input appointment setting,

Internet Marketing: face book, My Space, twitter, Zillow, etc., worked a little in Property Management, HAR/MLS, Outlook,

Top Producers, People Farm. Property Management, HAR/MLS, Outlook, Top Producers, People Farm. Property

Management: over 43 properties, sales and management of properties, marketing, and up keep.

Receptionist/Real Estate Assistant

Katy Multi Services, Katy - 2007-2009

Answered multiple phone lines, knowledge working on MLS/HAR, Zip Forms, Top producers, Quick books, Outlook,

worked with direct customers/walk-ins, fax/copy machine, heavy clerical work, set-up for business meetings and heavy

filing, assistant to real estate agent, set up house showings, called agents for information, set up real estate folder/filed,

worked with Century 21. Property Manager: worked with 38 properties, sales, rentals, up keep, marketing, restoring.

Education:

-High School Graduate: Class of 2007

-Fully bilingual in Spanish

-Some college

Salary History:

-Jimmy Franklin’s Team- $12.00 (weekends only-part time)

-High Sierra Management: $14.00

-Fast Track Roofing and Remodeling: $14.00

-Realm Real Estate: $14.00

-Katy Multi Services: $13.00

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