Customer Service Representative

Chelese Rosario

Office Support

Hamilton, NJ

**************@*****.*** - 609-***-****

Office support professional with experience working in both public and private sector environments. With strong

data entry, customer service skills, billing and invoicing experience

Positive attitude and ability to function effectively in a fast-paced high-intensity environment.

WORK EXPERIENCE

Health Benefits Coordinator

xerox - Hamilton, NJ - July 2014 to December 2014

Responsibilities

call center environment take calls from customers about health benefits on there account with NJ Family Care

with Medicaid insurance. help them select an HMO.

Skills Used

being a hard worker.

Office Support

The Salad Star - Denton, MD - 2010 to 2012

21629

Data Entry

Document Control, P.R.W.T Services - Hamilton, NJ - 2007 to 2007

Bank Teller/ Representative

Summit Bank - Ewing, NJ - 2000 to 2003

Data Entry Operator

Division of Taxation - 1996 to 2000

New jersey (Seasonal Nights)

Customer Service Representative

Surcharge and Billing Call Center - Trenton, NJ - 1999 to 1999

Customer Service Representative

NJ Dept. of Motor Vehicles Bakers Basin - Lawrence, NJ - 1995 to 1999

EDUCATION

CPT in Insurance Managed Care

Harris School of Business - Hamilton, NJ

2009

Medical

Harris School of Business - Hamilton, NJ

2003

ADDITIONAL INFORMATION

SKILLS

• Strong focus on building and maintaining positive relationship with clients and customers

• Detail-oriented individual with ability to effectively organize, document and coordinate complex operations

• Accurately, efficiently handled the processing of cash, checks, credit card payments, as well as tracking and

documenting price adjustments

• Ability to input data at a speed of 8,000 KPH

• Operate high-volume multi-line call systems

• Meet and exceed all targeted specified deadlines

• Coordinated effectively with other team members to provide exceptional service to customers

• Microsoft Word and Excel

Contact this candidate