Customer Service Medical Assistant
Resume:
Dawn Smith
New York, New York 10280
**********@*****.***
Objective:
To utilize my talent in a position that allows me to showcase my excellent customer service abilities in an organization in which my experience, education, and skills will add value.
Certifications:
Cardiopulmonary Resuscitation (CPR)
Electrocardiography (EKG)
Registered Medical Assistant (RMA) – Pending
Qualifications: Strong computer skills Excellent communication skills
Education:
Lincoln Technical Institute Paramus, NJ 09/2010
Medical Assistant – Candidate for Registered Medical Assistant
An intensive 9 month-course, 900 Instructional Hours, 720 Instructional Hours, 180 Clinical Externship Hours, theory and hands on training in:
Medical Ethics and Law Medical Terminology
Electronic Health Record (Medcin) Laboratory Specimen Collection
Pharmacology Cardiopulmonary Resuscitation
Hematology/ Phlebotomy Aseptic Medical Technique
Electrocardiography (EKG) Clinical Health Management
Externship:
West Orange Pediatrics West Orange, NJ 180 hours
Medical Assistant/Externship
Assessed patients vital signs and took medical histories
Prepared patients for examinations
Assisted in physical examinations
Ensured adequate supplies were available
Sterilized instruments and prepared examination rooms
Front desk: Filed medical records, answered phones, scheduled appointments
Employment History:
Pathmark New York, NY 06/2000-Present
Customer Service Representative
Other Experiences:
pricing department
front-end
cashier
customer service
book keeping
West Orange Pediatrics West Orange, NJ 9/2010-12/2012
Medical Assistant
Hired by externship site Updated records on Electronic Medical Record system
Administered injections
Front desk: Answered phones, scheduled and confirmed appointments, obtained referrals, entered and scanned labs
Verified and submitted insurance claims
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