Customer Service Accounting
Resume:
MataBoboy
Mississauga, ON L5b 3P7
647-***-**** acongi@r.postjobfree.com
PROFILE HIGHLIGHTS
• Practical experience with Microsoft office (Word, Excel, PowerPoint, outlook)
• Advanced knowledge of accounting software including: simple accounting, and Oracle.
• Detail-oriented with a high degree of accuracy, and the ability to work in a fast-paced
environment.
EDUCATION
Certificate of Income Tax Preparation September2013- December
2014
HR Block
Mississauga, Ontario
Bachelor of Accounting September 2007- April 2012
Brock University
Saint Catharines, Ontario
EMPLOYMENT HISTORY
Canada Gypsum Company 2012 to
2015
Accounting clerk
Handles customer billing, manages deductions, processes credits.
Serves as point of contact for customer billing inquiries.
Provides a high level of consistent service and maintains a high degree of accuracy.
Communicates effectively with all departments, including sales, Marketing, credit,
account receivable and customer service.
Actively shares the workload of the team by answering telephones, resolving issues and
communicating.
Canada Revenue Agency 2010 to
2014
Tax preparer, customer service and data entry
• Processed forms and documents and maintained records.
• Performed data entry, filing, and general clerical activities.
• Handled customer Inquiries regarding accounts and provided expertise to determine solutions to
customers’ problems and concerns.
• Managed data, list and other detailed materials for department use.
• Compiled information for reports.
Client care representative
Protocol Telemarketing Services November2005- September2008
Hamilton, On
• Educated TD bank customers on credits and default payments.
• Offered various credit card protections.
• Provided front line service to customers, ensuring all questions and inquiries were
dealt with in a timely manner.
• Maintained and updated customer records on company database
• Schedule appointments for inbound callers
• Assisted customers both in English and French
Contact this candidate