Customer Service Sales

Cheryl Thompson

Account Executive, Inside Sales, Online Ad Spot Sales

Seattle, WA

************@*****.*** - 206-***-****

Motivated, personable business professional with proven sales skills. I approach all calls with an angle

to generate appointments and build a strong customer base in the areas of car sales/mortgage banking/

employment staffing.

Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent

team-building skills.

WORK EXPERIENCE

Account Executive, Inside Sales, Online Ad Spot Sales

Datasphere - December 2010 to December 2014

Current

DATASPHERE TECHNOLIGIES

Senior Account Executive, Inside Sales, Online Ad Spot Sales

Account Executive, Sales B2B, Phone Sales

INTEGRA TELECOM - October 2009 to December 2010

Account Manager B2B Sales

SMART TALENT - Renton, WA - February 2008 to October 2009

Laid off

Senior Account Executive

CENTEX HOME EQUITY - Bellevue, WA - December 2000 to June 2008

ADDITIONAL INFORMATION

Skills Summary

• Project Management

• Report Preparation

• Written Correspondence

• General Office Skills

• Computer Savvy

• Customer Service

• Marketing & Sales

• Leasing Consultant

• Cold Calling

• Front-Office Operations

• Professional Presentations

• B2B sales

• Account Management

COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY

• Prepare complex reports for managed care organizations and mortgage companies, ensuring full compliance

with agency requirements and tight deadlines.

• Author professional correspondence to customers and mortgage brokers.

• Design and deliver series of classes for local businesses and associations.

• Rapidly learn and master varied computer programs; mortgage guidelines, as well as achiced top producer

at all of my employers.

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

• Oversee front-office operations and provide impeccable customer service: Built a clientele supported by B2B

sales as well as cold calling to generate appointments and sales.

• Develop and implement strategic marketing plan for business: Create special promotions, write/design print

and outdoor advertising, and coordinate all media buying.

• Won over a highly skeptical LO's and customers with an informative in-service demonstrations, classes, and

booths: Presentations resulted in standing-room-only crowds of 15+.

• Increased client base by one-third resulting from broker referrals, and current client referrals.

• Winning sales from small business owners from over the phone sales demonstrations.

• Was able to achieve senior account executive at all sales potions within a short time and able to double my

quota in sales monthly.

DETAIL MASTERY & ORGANIZATION

• Manage all aspects of day-to-day operations:

• Facility rental/maintenance.

• Scheduling 10-15 appointments weekly from cold calling.

• Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.

• Supervision of a total of four Jr account executives that I would train and help them to achieve there goals.

• Cold calling 100-150 calls a day, and generating sales from phone calls(one call closes).

Contact this candidate