Customer Service Manager

Profile

Experience

Assistant restaurant manager, Taco John's of Iowa; Ankeny, Iowa 2005- Present

I started for Taco John's of Iowa in June of 2005 as a crew member while in school. As of 2008 I became a Restaurant Leader, then 2014 became a Assistant Restaurant Manager. As a manager I attained and maintain certifications for Basic Certified Management, and a certificate for Professional Food Management. As such I am willing and open to promotions within any company as it may arise. As such was able to preform all manager functions under my job title including(but not limited to): Customer service, making deposits, counting money, training new employees and becoming restaurant leaders, and supervising. I take great pride in the work I preformed as crew member, restaurant leader and assistant restaurant manager.

I also preformed a plethora of other tasks while employed at Taco John's of Iowa including: customer service, picking up shifts as needed, staying late as needed, local promotions, putting away truck orders, and other odds and ends such as cleaning, small routine maintenance, and other day to day tasks as they arise.

I enjoyed being part of a team and work well with other to obtain both personal and common goals.

crew member, Taco John's; newton, Iowa 2003-2005

I was employed at the Taco John's in Newton as a crew member while in high school. As a student I worked part-time during the school year and full-time during the summer. As such, preformed all tasks asked/given to me. I was eager to learn different position within the store to develop great skills and a work ethic I could translated into other career options.

SERVER/ BARTENDER/ CERTIFIED TRAINER, CHILI'S BAR & GRILL; ANKENY, IOWA. 2006-2008

I was hired as a server for Chili's and quickly became and bar tender then certified trainer within the company. I preformed all tasks whin my position and exceptional work granted me promotions within the store such as 1st Bar Tender and Chili's Certified Trainer. I specialized in customer service and leadership.

Education

Newton Senior High School- Diploma 2005

Des Moines Area Community Collage- Studied Criminal Justice- Not completed.

Local volunteering: Reggie's Sleep Out and Color Fun Fest to benefit Iowa Homeless Youth Centers.

Skills

Customer service skills, management and leadership skills, local marketing skills, diligent work ethic, and fast learning skills.

References

Roxy Teddrow-General Manager, Taco John's; Newton, Iowa

Telephone: 641-***-**** or 641-***-****

Email: **********@*****.***

Worked with for two years.

Emma Christianson, Project Manager, Iowa Homeless Youth Centers; Des Moines, Iowa

Telephone: 515-***-**** or 515-***-****

Email: *************@***.****.**.**

Volunteered under for charity events July-January 2014(15)

Chelsey Schaefer- Former coworker, Chili's Bar & Grill; Ankeny, Iowa

Telephone: 515-***-****

Worked with for two years.

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