Customer Service Manager

Kendra C. Bradley

** ** *** ******

Cell: 913-***-****

Fort Bragg, NC 28307

******.*********@*****.***

Summary:

I am a self-starter whom is motivated and charismatic that cares

about the lives and health of people of all ages. I demonstrate an

excellent communication and problem solving ability. I have always been

able to learn very quickly and adapt to my surroundings, thanks to my

Father being in the military for 24 years. I have an excellent skill level

and ability to work well with people and children of all ages. I have

recently moved to Ft. Bragg and I am looking for employment in the area.

Experience:

Springsted Incorporated

May 2013 - November 2014

. Waters & Company Executive Recruitment, A Human Resource Company

. Office Assistant and Project Coordinator for the Executive

Recruitment Division

. Help manage this multi-million dollar company

. Provide administrative and technical support for more than 4

consultants

. In charge of proposal production to attract new business

. Provide customer service to all clients and candidates.

. Responsible and manage two websites that are the core of the

Recruitment division.

. Notary Public

. 40 hours per week

Lifetime Fitness- LifeSpa

December 2011- March 2014

. LifeSpa Assistant Manager/ Department Head

. Serve as primary support for LifeSpa and LifeSpa guests.

. Drive service and retail awareness and understanding through

individual and LifeSpa designed promotions.

. Assist technicians to consistently increase guest retention,

service sales, and maintain minimum retail sales goals.

. Hit revenue goal in first two months as manager

. Worked with other Department Heads in the club to make sure the

club was successful

. Maintained profit/loss margin

. Direct manager over 15 employees

. CPR Certified

. 32 hours per week

Kids R Kids Learning Academy

October 2011- November 2012

. Assistant teacher in a preschool classroom

. Assisted Lead teacher with curriculum and other activities

. Received Platinum level from Program review

. Received Top grading from State Administration

. 40 hours per week

Intercollegiate Athletics:

University of Kansas, Division I Women's track and field

August 2007- June 2011

. Selected Captain of track team senior year

. Received full athletic scholarship in track and field

. Indoor and Outdoor track and field All-American

. Top in conference in the 4 x 400m relay team all four years

. Carried a full load and devoted 20 hrs. to athletics to

graduate in four years.

Education:

University of North Alabama, Florence, AL

Currently enrolled

. Masters of Business Administration - Online

University of Kansas, Lawrence, KS

August 2007- August 2011

. Bachelor Degree in African American Studies

. Minor in Health Science and Exercise Science

. Academic All-American Honor Roll with a 3.5 GPA

. Athletic Director Honor Roll

References: AVAILABLE UPON REQUEST

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