Customer Service Manager

ARVIN JOHN N. MERCADO

Block ** Lot * North Matrix Ville Subdivision

Camarin Caloocan City

091********

*********.*******@*****.***

OBJECTIVE: A position in where I can prove

my skills and knowledge to the

Company and do the assigned task from time to time.

SKILLS AND QUALIFICATIONS:

. Able to handle paper works and to communicate

to customer's

. Skilled at operating computerized cash

registers and other POS systems

. Able to effort independently or as a group

. Able to handle awful situations

. Knowledgeable in Microsoft Office word and

PowerPoint presentations

EXPERIENCE:

PHILIPPINE SEVEN CORPORATION (7 ELEVEN)

ZABARTE ROAD COR. QUIRINO HI-WAY QUEZON CITY

(NOVEMBER 2011-MAY 2013)

CAMARIN ROAD COR. CALOOCAN CITY

(MAY 2013-MAY 2014)

CALTEX COR. REGALADO EXTENSION QUEZON CITY

(MAY 2014- FEBRUARY 2015)

As sales clerk:

. Assist customers handling returns and

exchanges.

. Responsible for stocking, arranging merchandise

displays.

. Provided customer service.

EDUCATION BACKGROUND:

TERTIARY:

: ST. CLARE COLLEGE OF CALOOCAN

Zabarte Road Camarin Caloocan City

(Course) : Bachelor of Science in Business Administration

Major in Management

2007-2011

REFERENCES:

Wendy Gozar (7 eleven store crew)

090********

Noe Ocampo (7 eleven store crew)

091********

Devin Acebron (7 eleven store manager)

092********

094********

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