Manager Customer

Shaik Moosa

*************@*****.***

Mobile: +91-934*******

Home: +91-40-654*****

Objective:

Seeking a position to utilize my skills and abilities in the

Industry that offers professional growth while being resourceful,

innovative and flexible.

Professional Summary

* MBA-HR having 8+ years of progressive experience in Profit Center

Operations, Branch Management and Operations, Business Development,

Team Management and Placements in Educational Institute.

* Proven skills in managing teams to work in sync with the corporate

objectives & motivating them for achieving business and individual

goals.

* Energetic leader known for ability to envision and create successful

outcomes in complex and multicultural environment.

* Flexible and versatile to adapt to any new environment and work

efficiently.

Professional Experience:

USHA RAMA Engineering College

Aug '13 - Present

Hyderabad

Assistant Manager Placement

Key responsibilities

* To build relationship with corporate / Industry. Regular follow-ups

with the client

* Maintaining of database of new and existing clients

and protectively meeting them to find out their manpower requirement.

* Imparting interview lectures to students Training and development of

skills that enhance the potential of recruitment for students,

involved soft skill training, resume building tips, interview

etiquette.

* Interacting & developing rapport with all external/internal

constituents of client at all levels; for maximum client retention and

achievement of service revenues

* Coordinating with the client to understand their requirements in terms

of candidate's skill set, work experience, salary range, notice period

etc.

* Following a well defined process for short listing and scrutinizing

the resumes, identifying prospective candidates with required skills.

* Instruct the students in good grooming and proper procedures for

applying for a position.

* Guiding and motivating students, ensuring the process of controlling

performance and maintaining healthy outlook of students for

placements.

* Meeting with students to identify their needs and document

requirements, communicating with them throughout their process to

manage student's expectations, resolve issues, and provide process

status.

* Manage campus /off-campus recruitment, maintaining student database

and organize seminar for the benefit of students

* Coordinating with placement consultants & with academics.

TELEMAN Institute of Wireless Technology Pvt Ltd

Dec '11 - July '13

Hyderabad

Assistant Manager Placement

Spear heading all placement branches, marketing, business development, and

office administration activities across branches, leading the placements

teams to achieve short & long term corporate objectives, identifying new

markets for growth, analyze customer and market needs.

Key responsibilities

* Looking after Placement Operations of All branches (10+) across the

country - AP, TAMILNADU, KARNATAKA and KERALA.

* Managing 5 Area Managers and 15 placement executives of the mentioned

states.

* Leading and monitoring the teams in their efforts in marketing and

counseling across Andhra Pradesh and other states clients.

* Supervising and supporting the teams in providing best service and

support to clients.

* Sourcing and segmenting prospective clientele besides giving

presentations & support teams to achieving set targets - Placements.

* Supporting and coordinating with branches training them in Marketing

and on use of databases, trouble shooting, telephonic support of our

services.

* Updating and maintaining the customer database for conducting mailing

campaigns, questioners, etc for supporting teams.

* Conducting Seminars and giving Presentations.

* New business and client development, apart from maintaining good

customer relationship with existing clientele and adding more to the

list.

* Placing the students of our institute in different Telecom

Infrastructure companies, Telecom Network Operators, and Equipment

Manufacturing Companies.

ProEd Training Pvt Ltd

Mar '11 - Oct '2011

Hyderabad

Senior Executive Placement

Key responsibilities

* Gather's information about the Companies who required

Mainframe Trained Resources.

* Cold Calls & visit the corporate houses generating prospects

meet them & understand their requirements.

* Source candidates & screened their resumes through telephonic

interview and send accordingly to the requirements of the

clients.

* Scheduled interviews and follow up with candidates till the

final joining.

* Created contacts with several organizations for enhancing the

job prospects for the students, take necessary actions to

make contact with potential employers and public as well as

private agencies.

* Maintaining active relationship with all the existing clients

for further business possibilities.

* Conduct weekly mock interview & development program for

students as grooming session.

* Maintained students database & update on daily bases.

* Actively take part in various programs such as staff actions,

conferences and meetings.

* Maximizing existing opportunity and creating new avenues

through untapped fresh Corporate and Institutional tie-ups.

* Generating business from existing clients by addressing there

IT training requirements.

* Identifying trainers suitable for the client's need &

requirement.

* Headhunt candidates over phone, mail and sourcing through Job

boards, networking sites etc.

* Searching for the trainers profile from the portals like

naukri, monster etc.

* Responsible for challenges & aggressive in acquisition of new

clients for the company.

* Maintaining the database of the clients & generating business

from existing clients.

* Maintenance of database in order to streamline the flow of

information day to day transactions.

* Maintenance of Certificates and Fee Structure.

* Launching, Scheduling the New and Existing batches

* Responsibilities of maintain all internal process, including the

student and financial management.

* Taking feedback of existing students for further improvement.

* Co-ordinate with the staff by giving instruction for the

completion of the work.

* Allocation of faculties for different batches.

NIFE

Dec '06 - Mar '2011

Hyderabad

Assistant Manager Placement

Key responsibilities

* Looking after entire AP's Operations and Administration.

* Leading and monitoring the teams in their efforts in marketing and

counseling across Andhra Pradesh and other states clients.

* Supervising and supporting the teams in providing best service and

support to clients.

* Sourcing and segmenting prospective clientele besides giving

presentations & support teams to achieving placement targets.

* Supporting and coordinating around 6 placement officers, training them

in Marketing and on use of databases, trouble shooting, telephonic

support of our services.

* Convincing the customers for campus interviews if their man power

requirements are high.

* Updating and maintaining the customer database for conducting mailing

campaigns, questioners, etc for supporting teams.

* Conducting Seminars and giving Presentations.

* New business and client development, apart from maintaining good

customer relationship with existing clientele and adding more to the

list.

* Placing the students of our institute in different construction

Infrastructure, Roads, Industries, Fire and Safety departments and

also in Lift / Elevator Industries.

* Added New Accounts Like LANCO INFRA,HILLS, SEW,INDU, RAMKY INFRA,

APARNA CONSTRUCTIONS, VERTEX, ALIENS,KPCL, SRR, LODHA, EMAS, SKIL,

SPCL,HBL, DRDO,GAIL to name a few were developed and have placed our

students in their HSE depts..

Doha Asian Games Organizing Committee (Dagoc, IESMCO)

July '06 - Dec '06

Doha, Qatar

Merchandising Support Supervisor

Key responsibilities

* Conduct training program to educate sales professionals regarding

products.

* Manage day to day department performance of stores.

* Oversee sales, Visual merchandising, housekeeping, security,

administration and compliance to company policies/procedures.

* Managed 2 - stores concurrently over 6 - Month period with highly

successful sales result.

* Recruit, Train, develop schedule and supervise a team of 15 -

associates. Motive staff to achieve performance goals.

* Develop and manage customer relationship to maximize service

satisfaction, Promote goodwill and generate repeat/referral business

that contributes to sales growth.

Education (a) Academic

* MBA -HR, Indian School Of Business Management, Apr '13

Percentage - 79%

* B Sc Computers, Bhartiya Shiksha Parishad, Aug '05 Percentage

- 65%

* Intermediate, Board of Intermediate Education, Mar '02 Percentage

- 50%

* SSC, Board Of Secondary Education, Sept '98 Percentage

- 54%

(b) Professional

* Basic Cabin Crew Training, Frankfinn Management Consultants, May'03

* Diploma in Computer Application, BDPS Computer Institute, August'03

(c) Participation Certificate

* Pollution Awareness Cycle Rally,YMCA Greater Hyderabad, August'95

* Workshop on Effective Public Speaking, CHILDREN"S FILM SOCIETY,

July'96

Personal Information:

Father's Name : Shaik Hassan

Languages : English, Hindi, Urdu

Date of Birth : 5th August 1980

Marital Status : Married

Permanent Address : HNO: 13-1-1233/E/1/2, Natraj Nagar

Colony,

Tappachabutra Road, Hyderabad -500067

Declaration:

I hereby certify that the above mention information is correct to

the best of my knowledge and

belief.

Date:

Place: Hyderabad

SHAIK MOOSA

Contact this candidate