Customer Service Sales

MAZI O. OGBONNA **** Chinaberry Ln Snellville, GA 516-***-****, ***********@*****.***

Objective: To work within a work environment that will nurture my professional aspirations and is structured on teamwork, merit, and leadership.

Education

B.A. Social Science, December 2012

University of Wyoming, Laramie, Wyoming (2010-2012),

A.A. Pre-pharmacy major, December 2009

Snow College, Ephraim, Utah (2007-2009)

Employment

Enterprise Rent-A-Car, Oct 2013-Dec 2014

• Worked daily operations of business through managing of accounts, maintaining business relationships with dealerships and their service departments

• Accounted for assets in a competitive environment

• operated flight plans and schedules with satellite branch at the airport in a smooth and timely manner

Hollister, Summer 2010

• Greeted the customers as they walked into the store, and socially interacted with customers in a healthy workplace environment.

• Handled all business duties and cash tendering responsibilities.

• Helped resolve any issues customers had regarding in-store and incoming merchandise, prices, and continuously provided outstanding customer service.

Go Jay Financial, Summer 2009

• Primarily handling outbound telemarketing, coordinating with email and mailing efforts across all sales channels.

• Demonstrated extreme knowledge of the loan modification process prospective clients.

• Acquired leads within the home loan modification branch and followed up on appointments for all sales reps to close on.

Slomin’s, Summer 2008

• Handled outbound telemarketing and acquired new clients as well as leads and appointments.

• Demonstrated superb knowledge of the security systems, the home fuelling system, and heating/cooling systems.

• Closed on leads and appointments with past and current clients.

SEAR’s, Summer 2007

• Worked with a team of vacuum salespersons to provide the best product for each customer that best suited their financial capability.

• Organized the sales book as the weekly team leader whenever a team member or I made a sale.

• Informed customers of the variety of products we had as well as each products features, range, and availability in stock.

Activities and Honors

• Wide Receiver of the Year (UW team award), Fall 2011

• Leadership Committee on football team, January-December 2011

- Assisted the head coach on decision making process from disciplinary actions to game day attire; served as one of the voices of our teammates and brought issues and concerns to all coaches

• Summer Football Camp Counselor, Summer 2010 and 2011

- Help to design drills and instruct kids from K-5th grade the proper techniques of playing football

• Snow College Football Green Project, Spring 2008 and Fall 2009

- Served the community and assisted in picking up litter in parking lots and along the streets

• Snow College Community Service, 2008-2009

- Gave back to the community by assisting elementary teachers in reading to 1st-3rd grade elementary students, as well as directing games for the kids during recess

• Sunday School teacher for the First Presbyterian Church of Newton (Queens, NY), 2005-2007

- Planned Bible lessons and taught children in Sunday School values such as honesty, friendship, and respect. Organized church activities such as plays, Easter egg hunts, and holiday brunches/ dinners.

• National Honor Socitey, 2007

• WSFL 1st Team All Conference, 2009 (Wide Receiver)

• 1st team All Region, 2008, 2009 (Wide Receiver)

• 2nd team All Conference, 2009 (Return Specialist)

• Honorable Mention All-County, 2007 (Running back/ Receiver/ Defensive back)

References

Ashley Dodson Enterprise HR Generalist 307-***-****

Andrew Schreck Enterprise Branch manager 720-***-****

Jimmy Hoffner Enterprise RVP Group 12 Region AA 214-***-****

Dave Christensen UW Head Football Coach 307-***-****

Derek Sage UW Wide Receiver Coach 307-***-****

CR Davis Academic Coordinator 307-***-****

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