Customer Service Manager

Ian Jezer L. Odal

*B** Kamagong St. Manila Doctor Village Almanza Uno,

Las Piñas City

Email: ************@*****.***

Cell No.094********

Objective

To secured a challenging position that will utilize and develop my current

skills or knowledge and offer opportunity for growth

HIGHLIGHTS OF QUALIFICATIONS

• Extensive knowledge on computer hardware/software and

telecommunications equipment

• Willing to work long hours

• Patient

• Detail – oriented

• Fluent on computer hands-on (Hardware)

COMPUTER SKILLS

Operating System:, Windows 95,98,NT 4.0, Windows 2000,

Windows XP, Windows 7, Linux ( Bayanihan, UBUNTU )

Networking: LAN, TCP/IP & DNS, VPN

Security: Symantec Anti-Virus, NORTON Anti-Virus, SOPOS Anti-Virus

Desktop Application Software: MS Word, Excel, Outlook, PowerPoint, PC

Anywhere, VNC,Team View,

PROFESSIONAL EXPERIENCE

I.T Technical Support Staff Sky Freight Forwarders, Inc.

Feb 1 2006 to Sept 2 2013 NAIA Ave., Parañaque City

• Assembles newly purchased computers

• Repairs, Troubleshoot IT equipment

• Provide customer service and technical support resolution

EDUCATIONAL BACKGROUND

College : Uni-Cyber College and Technology

2004-2006(2 year Information Technology)

Secondary : Nabunturan National High School

1998-2004

Elementary : Nabunturan National Elementary School

1994-1998

PERSONAL INFORMATION

Date of Birth : October, 26 1984

Place of Birth : Tupi, Linan, South Cotabato

Civil Status : Single

Nationality : Filipino

Religion : Christian

Height : 5’5”

Weight : 65 kg.

REFERENCES

Col. Jose A. Mendoza Admin. Manager of Logistic Dept

Sky Freight Forwarders, Inc.

+632-851- 7092 Local 198

Mr. Robelie De Guzman M.I.S Manager

Sky Freight Forwarders, Inc.

+632-851- 7092 Local 184

Ms. Estella M. Angsales Elementary Teacher

CAA Las Piñas City

091********

I hereby certify that the above information is true and correct to the best of my

knowledge

Ian Jezer L. Odal

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