QA Analyst / Software Test Engineer
Resume:
VOLHA RUBANAVA
Personal Information
Date and place of birth ug 6, 1985 Republic of Belarus
: A
Current location ittsburgh, PA, USA
: P
Cell phone 412-***-****
: (
E mail **********@*****.***
:
o
Professional Summary
I’m a Software Testing Engineer/Business Analyst/Implementation Manager with 3+ years of
experience in web, mobile and desktop software testing, business analysis and project
management and 5+ years’ overall IT experience.
I perform good skills in creating test plans, test cases, reports, strategies and procedures
throughout the project lifecycle. I also have solid experience in requirements elicitation and
analysis, BRS and SRS developing, communication with customers and e mail
correspondence, as well as good practice in project planning, estimation and team evaluation.
I'm a team oriented, goal focused, responsible and open minded person.
Skills / Core Qualifications
Operating systems S Windows (2000, XP, Vista, 7, 8), MAC OS X
: M
Software development methodologies crum, XP, Waterfall, RUP
: S
Documentation S Word, MS Excel, MS PowerPoint, Adobe PDF, Wiki
: M
Modeling tools S Visio (UML diagrams)
: M
Prototyping tools xure RP, Balsamiq Mockups
: A
Planning and Reporting S Project, OPT
: M
Project Management Tool: asecamp B
Communications: oToMeeting, Webex
G
Bug and Ticket Tracking: RA, Bugzilla, SupportTrio
JI
Test case management software: Microsoft Test Manager on Visual Studio Team
Foundation Server
Languages: ML, HTML, SQL
X
Databases: ySQL
M
Other skills: Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social
Media Marketing (SMM), Contextual Advertising (PPC), Copywriting, Website Analysis,
Content Management, Market Research and Analysis, Internet/Online Marketing
Languages spoken English (Full professional proficiency), German (Limited working
:
proficiency), Polish (Elementary proficiency), Russian (Native or bilingual proficiency),
Belarusian (Native or bilingual proficiency)
Industry Domains
Online travel technology solutions for OTAs, tour operators, cruise and ferry companies,
hotel consolidators, airlines (booking engines, meta search solutions, unified travel API, b2b
and b2c distribution solutions, inventory solutions and price import, dynamic packaging,
auxiliaries up sale and post sale, back office ERP and CRM solutions)
Custom travel solutions development and outsourcing (software products and platforms,
custom web based applications for automation of travel business processes, applications for
mobile platforms and social networks, B2C internet booking engines, online payment systems
integration).
Work Experience
Sep 2013 – May 2014 – Freelance Software Testing Engineer, Quality Analyst
Jul 2011 – Sep 2013 – Generation_P Consulting LLC (GP software.travel)
( tp://www.software.travel/ Minsk, Belarus.
ht ) ,
Jan 2013 – Sep 2013
Project name: Saturn Reisebüro airline booking engine (mobile, web and desktop
applications).
Customer: tlantis European Airways (part of Atlantis Holding GmbH) (Vienna, Austria).
A
Project description: Atlantis European Airways is a well known airline company operating
code share flights with Austrian and Czech airlines from Yerevan via Vienna and Prague to
other destinations.
The airline booking engine development for Atlantis European Airways includes a complex
solution for holding’s business processes automation, airline tickets sales support, hotels
offers from direct contractors and wholesalers operation, as well as company’s own tour
package inventory managing and mobile adapted booking interface.
Team size: 5 Developers, 1 2 Testers, 1 PM/BA.
3
Project role: roject Manager/Business Analyst.
P
Following tasks were performed:
Establishing communication and mutual understanding between project stakeholders
Negotiation and constant communication with the customer
Analysis of business needs (concept solution, requirements specification and
systematization, user interfaces modeling and prototyping, system configuration)
Preparing baseline documentation (Proposals, Vision & Scope, BRS, SRS, Use Cases/User
Stories, Design specification, Presentations, User manual)
Requirements transfer and elucidation to an assignee (Java developer, QA engineer)
Communication with distributed team of iOS and Android developers
Managing the team of 3 5 developers and 1 2 testers (Scrum methodology)
Creating and executing a project plan, adjusting the plan as necessary
Project coordination (requirements, resources, terms, quality, risks)
Project iterations (sprints) and releases planning, managing sprint and product backlogs
Setting up and holding meetings (daily status meetings, planning meetings, demo meeting,
etc.)
Preparing status and progress reports and presenting reports to the customer and upper
management
Results tracking, results presentation and defending.
Additionally:
1st level Technical Support analysis and documenting of customer’s issues, providing
appropriate workarounds and solutions
Conducting trainings for the customer’s staff
Functional testing using iOS and Android devices.
May 2012 – Jan 2013
Project name: orbesBooking.com hotel reservation platform.
F
Customer: latinum Point LLC (Anaheim, CA, USA).
P
Project description: e company operates in the Travel Agencies industry and is presented
Th
by the booking web portal for accommodation services ForbesBooking.com. It is a well known
hotel reservation platform that features over 165,000 hotels throughout North America,
Europe, Oceania, South Africa, Africa, Middle East, Asia and worldwide other destinations.
Team size: Developers, 1 Tester, 1 Implementation Manager/Analyst, 1 PM.
2
Project role: plementation Manager/Analyst.
Im
Following tasks were performed:
Conducting meetings with the customer to gather and record requirements
Creating and maintaining functional/technical specifications, User guides, Vision & Scope
documents
Developing mockups and prototypes for the desktop and web applications
Developing use case diagrams, process workflows
Creating a concept of the new system and presenting it to the customer
Studying existing and analyzing similar applications to gather effective requirements for the
new system
Presenting the system to end users and conducting trainings
Defining scope for the product release, creating sprint and product backlogs
Preparing technical and analytical proposals, providing initial efforts estimations
Working with the technical team to outline functional and technical requirements
Coordinating development and testing process (team tasks definition and distribution)
Responding to the customer’s proposals and processing requests for changes
Reviewing project deliverables before them being handed off to the customer.
Feb 2012 – Jan 2013
Project name: avanatur travel reservation and management platform.
H
Customer: avanatur (Havana, Cuba).
H
Project description: A custom solution for Havanatur represents a unified travel reservation
and management platform that manages the international offices network of travel agencies.
Travel products (charters, hotels, transfers, excursions, tours) can be booked either as
separate services or dynamic packages according to business rules. Subsidiary offices can
sell offers through head office as well as create and sell their own inventory.
Team size: Developers, 1 Tester, 1 Implementation Manager/Analyst, 1 PM.
3
Project role: plementation Manager/Analyst.
Im
Following tasks were performed:
Conducting meetings with the customer to gather and record requirements
Requirements analysis, system prototyping and modeling, system requirements
specification
Creating a concept of the new system and presenting it to the customer
Studying existing and analyzing similar applications to gather effective requirements for the
new system
Presenting the system to end users and conducting trainings
Defining scope for the product release, creating sprint and product backlogs
Preparing technical and analytical proposals, providing initial efforts estimations
Project iteration planning
Coordinating project team work, business analysis and testing activities
Working with the technical team to outline functional and technical requirements
Responding to the customer’s proposals and processing requests for changes
Reviewing project deliverables before them being handed off to the customer.
Jul 2011 – Feb 2012
Project name: Modular Web Based Platform GP Travel Suite (company’s own Product
Development).
Customer: eneration_P Consulting LLC (GP software.travel).
G
Project description: GP Travel Suite is a flexible reservation and management platform that
can be configured to match the variety of travel business models: online travel agencies, tour
operators, airline companies, meta search services, destination management companies, etc.
It presupposes a complex solution for automation of travel business processes based on the
single platform and includes the following functionalities: 3rd party systems integration, unified
connectivity gateway to tourism product suppliers, comprehensive inventory management,
B2B sales via OTAs, tour operators etc., B2C sales via booking portals, mobile applications
and social networks, multi language and multi currency support and more. The platform
integrates XML API of different suppliers and provides own generalized API interface for
clients.
Team size: 9 Developers, 2 QA Engineers/Business Analysts, 2 Support Specialists, 1 PM, 1
Product Owner/Scrum Master.
Project role: Engineer/Business Analyst.
QA
Following tasks were performed:
Participating in communication both within project team and with project stakeholders and
Product Owner
Performing requirements analysis, clarification, specification and subsequent management
Reviewing functional specifications and business requirements documents from Product
Owner
Creating GUI prototypes
Working with end users’ change requests: discussing CRs with the team and Product
Owner, writing and updating CR specifications
Preparing and managing project documentation (SRS, Vision & Scope, Wiki files),
application help files, installation and configuration instructions, keeping the documentation up
to date
Testing documentation development and maintenance (test plans, test cases, checklists,
defect reports, testing status reports, etc.)
Manual web application testing including back end and front end parts (smoke, functional,
regression testing, cross browser and GUI testing)
Performing user acceptance testing
Tests results analysis and reporting
Passing Certification process of XML connectors to travel product suppliers XML API
integration and certification
Testing database changes and writing basic SQL queries
Preparing Release Notes before sprint results deliveries
Participating in daily status meetings, sprint demos and retrospectives
Preparing and conducting demos.
Additionally:
1st level Technical Support processing user requests, investigating the roots of user
problems, handling basic system administration tasks
Presenting the system to end users and conducting trainings.
Apr 2010 – May 2011 – Private Unitary Enterprise “Webcom Media” (Full Cycle Digital
Marketing Agency “Webcom Media”) ( tp://www.webcom media.by/ Minsk, Belarus.
ht ) ,
Jul 2010 – May 2011
Most important projects: Velcom ( tp://www.velcom.by/ RealtBy
ht ), LLC
( tp://www.realt.by/ Benefit BY LLC ( tp://www.benefit.by/ ALUTECH Group of
ht ), ht ),
Companies ( tp://www.alutech group.com/ Minsk
ht ), Automobile Plant (‘MAZ’,
http://www.maz.by/ ).
Team size: 6 Contextual Advertising Specialists, 2 Account Managers, 1 Contextual
Advertising Manager.
Project role: ad of Contextual Advertising Department, Contextual Advertising Manager,
He
Lecturer in SEOLAB Educational Center.
Responsible for the department team management, resource management, administration of
all PPC campaigns (>50 projects), conducting trainings and a set of lectures on Contextual
Advertising and Web Analytics.
Following tasks were performed:
Administering all PPC campaigns (>50 projects) and estimating budgets to maintain
maximum returns
Monitoring contextual ads results and campaigns performance
Preparing performance reports to be presented to the management (CEO)
Coordination of cooperative work of the department team members
Assigning tasks to the team members and supervising their execution
Analysis and reengineering/optimization of business processes, setting up communications
and procedures
Promotion and expansion of the Contextual Advertising Department (conducting interviews
with potential applicants, recruiting contextual advertising specialists)
Developing special training programs for newcomers
Conducting regular trainings and coaching of the staff.
Apr 2010 – Jul 2010
Most important projects: Corporate Websites ( tp://www.webcom media.by/
ht,
http://www.promo webcom.by/ tp://www.seolab.by/ tp://www.seobest.by/ Velcom, ht, ht ),
( tp://www.velcom.by/ RealtBy LLC ( tp://www.realt.by/ Benefit BY LLC
ht ), ht ),
( tp://www.benefit.by/ ALUTECH Group of Companies ( tp://www.alutech group.com/
ht ), ht ),
Minsk Automobile Plant (‘MAZ’, tp://www.maz.by/
ht ).
Team size: 3 Contextual Advertising Specialists, 6 SEO Specialists, 2 Developers, 1 Web
Designer, 2 Sales Managers, 3 Account Managers, 1 Internet Marketing Manager, 1 Project
Coordinator.
Project role: ternet Marketing Manager.
In
Responsible for developing and managing digital marketing campaigns, search engine
optimization and contextual advertising campaigns creation and management (>20 projects).
Following tasks were performed:
Supporting and maintaining the corporate websites ( tp://www.webcom media.by/
ht,
http://www.promo webcom.by/ ttp://www.seolab.by/ ttp://www.seobest.by/ , h,
h )
Developing and managing digital marketing campaigns (niche market analysis, analysis of
competitors traffic sources)
Managing PPC campaigns for third party B2B and B2C organizations on multiple networks
(>20 projects).
Aug 2009 – Apr 2010 – Private Unitary Enterprise for Rendering Services “Media
Tochka” (Internet Marketing Agency “iXBT”) ( tp://www.ixbt.by/ Minsk, Belarus.
ht ) ,
Aug 2009 – Apr 2010
Most important projects: Corporate Website ( tp://www.ixbt.by/ JSC Holding Company
ht ),
‘Pinskdrev’ ( tp://www.pinskdrev.by/ Velo By ( tp://www.velo.by/ ttp://www.velomir.by/
ht ), ht,
h ),
Lakbi Invest ( tp://www.lakbishop.by/
ht ).
Team size: 2 Contextual Advertising Specialists/Account Managers, 1 SEO Specialist, 1 Web
Designer, 1 Sales Manager.
Project role: ntextual Advertising Specialist/Account Manager.
Co
Responsible for managing over 20 PPC accounts for production websites in Google
AdWords, Yandex.Direct and Begun Search Marketing Network, creating, maintaining and
expanding customer base.
Following tasks were performed:
Creating, maintaining and expanding customer base
Managing PPC campaigns for third party B2B and B2C organizations on multiple networks
(>20 projects).
2006 – 2010 – Freelance Translator
Translations of written documents (Russian – English, English – Russian, Belarusian –
English, English – Belarusian).
Specialties: advertising/public relations, business/commerce (general), education,
marketing/market research (promotional materials, product information), user manuals,
personal documents (Marriage/ Birth/ Divorce Certificates, Diplomas, Subjects Transcripts,
Licenses, CVs, Cover Letters, Employment Record Books, Immigration Documents, Visas,
etc.)
Education
Year of Graduation 009
: 2
Name of Institution itebsk State Technological University (Vitebsk, Belarus)
: V
Qualification Manager Economist (Associate degree, Economics, Finance, Financial
:
Management)
Graduated with Honors
Year of Graduation 007
: 2
Name of Institution olotsk State University (Novopolotsk, Belarus)
: P
Qualification Teacher of English and German languages (Master’s degree, Linguistics,
:
Foreign languages)
Graduated with Honors
Additional Education, Certificates
Training “Effective Project Management and IT Business Analysis” (Certificate of Attendance,
2011, GP software.travel, Minsk, Belarus)
Google AdWords Qualified Individual (2011)
Yandex.Direct Qualified Individual (2010)
Participation in Conferences, Seminars, Courses
IT Spring 2012 (Minsk, Belarus), Chief ConfeT&QA 2012 (Minsk, Belarus), Analyst Days
1 (Minsk, Belarus), SPM Conf 2 (Minsk, Belarus), SQA Days 12 (Minsk, Belarus)
Contact this candidate