Mark S. Schuholz
Brighton, MI 48116
Cell: 810-***-****
Experience:
. Over 35 years of experience in the automotive field
. 15 years of experience in New and Pre-Owned Sales Management
. 24 years of experience in Service Management and Director of Fixed
Operations
. 15 years experience in retail, auction sales, inventory control,
finance, recruiting and training
. Strong customer interaction skills
Accomplishments:
. Current Manager of Pre-Owned sales overseeing 5 car lines, averaging
85 pre-owned sales per month
. Pioneered the installation and use of V Auto at Saturn of Plymouth and
3 other locations
. Increased used car volume at Saturn of Plymouth averaging 25 cars per
month to 65 cars per month in 3 months and maintained over a period of
4 years
. Conceived, organized and instituted a customer relations program
involving the setting of goals at all levels resulting in raised CSI
of 50% at Jaguar of Troy
. Supervised, monitored and motivated an administrative staff in
processing accounting systems resulting in loss reduction and
increased productivity
. Planned and organized a special service department to handle previous
outsourcing work resulting in a 35% departmental profit increase
Special Skills:
Efficient in all of the following: ADP Systems, Reynolds, Auto Base,
Lease Link, Manheim Auto Auction Training Course, Greater Chicago Auto
Auction, GMAC Smart Auction, AHFC Auction, V Auto Software, GMAC First
Look-Quick turn.
Career History:
Suburban Imports of Farmington Hills Pre-Owned Sale Manager 9/2012-
Present
LaFontaine Automotive Inventory Control Manager 2010-
2012
Saturn of Plymouth/Farmington Hills Pre-Owned Director 2005-
2009
Brighton Honda and Superior Cadillac GMC Pre-Owned Director
2002-2005
Sunshine Honda Sales Manager New and Pre-Owned 1997-2002
Sunshine Honda Service Director 1993-1997
Jaguar of Troy Service Director 1987-1993
Anderson Honda and Toyota Service Director 1983-1987
Dearborn Toyota Service Manager 1973-1983
Education:
BS Equivalent in Management through 2 years of college and over 30
years of extensive business management experience