NATASHA MOORE
Memphis, TN ***15
****************@*****.***
SKILLS
• Ability to work successfully with diverse populations and prioritize multiple tasks.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communications skills.
• Ability to learn new software systems and tasks quickly and proficient in MS Word and Excel.
• Administration experience to include payroll, personnel files, and demonstrates capability to
handle sensitive and confidential information with discretion.
EDUCATION
Anthems College, 2012 Memphis, Tennessee
Medical Billing and Insurance Coding
PROFESSIONAL EXPERIENCE
Lucinda’s Care Service 02/12-Present Memphis, Tennessee
Operations Manager
• Knowledge of Insurance guidelines especially Medicare and State Medicaid.
• Follow up on unpaid insurance claims within the standard billing cycle timeframe.
• Working directly with the insurance companies, healthcare provider, and service recipients.
• On site regular supervisory visits of cases which I have responsibility.
• Maintains service recipients and employee records.
• Medical Billing.
• Communicates clients’ progress by conducting regular follow up with the clients and their families.
• Accurately documents care provided and maintains client records according to company policies
and State and Federal requirements.
• Supervises Home Health Aides and participates in training of Home Health Aides.
• Advises and consults with the family and other company personnel, as applicable.
• Schedule employee time and perform employee evaluations.
• Created policy and procedure handbook manual.
• Ensure compliance with the State of Tennessee.
• Ensure compliance with United Health Care, Blue Care, and Amerigroup contractual agreement.
Aims Logistics/Powertrack 11/07-04/09 Collierville, Tennessee
Auditor / Data Entry Specialist
• Review invoices, correct charges, and resubmitted billing for corrections to vendors.
• Prepare invoices for audit purposes to ensure proper payment.
• Performed mail sorting duties and prep invoices for scanning into imaging system.
• Accounts payable and receivable.
• Maintains customer confidence and protects operations by keeping information confidential.
Sitel Corporation 09/05-05/07 Memphis, Tennessee
Data Entry Specialist
• Effectively entered data by inputting alphabetic and numeric information into a web based
interface.
• Solid phone and computer skills with emphasis on Microsoft Office products.
• Maintains operations by following policies and procedures and reporting needed changes.
• Maintains data entry requirements by following data program techniques and procedures.