TERRIE MORGAN
**** *. ***** ****** *******, GA **233 770-***-**** **********@***.***
PROFESSIONAL SUMMARY
Well-rounded professional with 20+ years of medical industry experience. Possess cross-functional skills in medical
billing and coding, health information technology, and medical front office. Monitors workflows, performs quality
reviews, and ensures the achievement of department goals. Attention to detail necessary to retrieve and organize data and
maintain high levels of accuracy. Effectively communicates with physicians and staff.
Self-starter with excellent work ethic and unwavering commitment to obligations and duties.
Display remarkable leadership capabilities and successfully build trust within the team dynamic.
Maintain outstanding computer proficiencies, while typing 70 words per minute with 10-key skills.
EDUCATION & KEY PROFICIENCIES
Ultimate Medical Academy
Associate in Science Degree – Medical Billing & Coding, 11/2014
Enhanced knowledge base included Research and Writing Skills, Analyzing and Solving Issues, Business
Communications, Accounting for Managers, Biology, and Sociology.
Diploma – Medical Billing and Coding, 05/2013
Skills include: Anatomy and Physiology, Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim,
Health Care Settings, Health Care Payers, Procedure and Diagnosis Coding from Medical Records, Reimbursement
Systems, Facility Billing, Keyboarding, Word Processing, and Medical Practice Management Systems.
Medical Billing Medical Coding Payment Posting
ICD-9-CM, HCPCS, CPT Introduction to ICD-10-CM Scheduling
Insurance Verification Co-Payments and Deductibles Medical Terminology
Anatomy & Physiology HIPAA Compliance Government Payers
Medicare & Medicaid Tricare Third- Party Payers
CMS 1500, CMS 1450 (UB-04), EOBs Electronic Medical Records (EMR/EHR) Worker’s Compensation
Managed Care (HMO, PPO, and POS) MEDISOFT Office Management
Insurance Claim Processing Insurance Billing Procedures Medical Off. Procedures
EXTERNSHIP
My Kids Dental, Newnan, GA 06/2013 – 08/2013
Billing Specialist
Perform insurance/billing clerical duties, including review and verification of patient account information
against insurance program specifications.
Enter data electronically to process charges, payments, denials and adjustments.
Follow-up on balances due from insurance companies, and type invoices to insurance companies.
Sent out invoices to insurance companies an patients
PROFESSIONAL EXPERIENCE
Dr. Glen Shear MD 12/2014 – 1/2015
Front Desk Receptionist
Greeted patients, answered phones, and scheduled appointments.
Collected patient demographics and insurance information entered into the computer system using
Management Plus.
Verified insurance, collected co-pays, and produced new medical records for new patients.
Filed documents.
Vision Savers, Forsyth, GA 09/2013 – 10/2013
Front Desk Coordinator / Optical Assistant
Greet and assist customers, check patients in and out, verify insurance coverage, and schedule appointments.
Assist physician as needed.
Terrie Morgan
USP Atlanta Federal Prison, Atlanta, GA 12/1988 – 05/ 2011
Health Information Technician
Created and maintained inmate records, ensuring they were complete, timely and accurate.
Maintained information for use in databases and registries, while using classification codes to work with
insurance companies for reimbursement purposes and tracking records to assess the quality of care.
Jackson Chiropractic Clinic, Jackson, GA 01/1974 – 12/ 1987
Certified Chiropractic Assistant / Office Manager
Handled the scheduling of all patient appointments, while maintaining medical records, filing insurance claims
with ICD codes and recording medical reports for the doctor.
Maintain open communication with all peers and doctors, while promoting a competent persona as the initial
liaison with the public via phone and in person.