Oracle ERP SCM, CRM, MFG, ALM functional consultant

SOMASUNDARAM, KARTHIKEYAN

Email: **************@*****.***

Mobile : +1-720-***-****

Summary:

Having an overall experience of 14+ years including project management, domain experience &

functional expertise in oracle e-Business suite areas like SCM, CRM, MFG, WMS, ALM & EAM

modules in both 11i & R12.

Worked with leading software firms like Oracle Corporation, iGATE, Genpact, HCL etc. Currently

employed with Zensar Technologies.

Having a rich domain experience and knowledge on SCM & MFG from Automobile industries like

Ford India and Brakes India (TVS Group).

Has good experience on Green-field implementations, Re-implementations, Rollouts, Upgrades &

Support and had worked in verticals like Energy, Retail, Distribution, Logistics, Publishing,

Manufacturing etc.

Worked on multiple roles like Project Management, Functional Solution Architect, Pre-sales,

Product Management, on-site\offshore lead & Support or Business Analyst roles with

organizations like Oracle, GE (Energy), NCR, BMMI, Readers Digest, Arrow Electronics,

Cummins, Flow Serve, Teknion etc.

Experienced with niche modules like ALM (IB, OAT & EAM), WMS, Spares Management,

Chargeable subcontracting etc. Supported various clients on solutioning for the above modules

when with Oracle India and HCL.

Well experienced with supply chain concepts such as Just-In-Time, Kanban, TPM, Warehouse

Management, Inventory Control, Cell Manufacturing, Flow Manufacturing, Vendor Managed

Inventory, On-consignment Parts, Asset Maintenance etc

Holds a Bachelor’s degree in Engineering & Post Graduate Diploma in Business Administration

(Operations Specialization).

Skills Summary:

Domain SCM, Discrete, Flow, WMS, Inventory, VMI, On-Consigment process,

Experience Kanban/ JIT, TPM/ TQM, Cell Mfg

SCM & MFG:

Order Management, Shipping, Inventory, Warehouse Management, Asset

Tracking, Enterprise Asset Management (ALM), Installed Base, Bill of

Materials, Work in Process, CTO, Quality, Purchasing, iSupplier Portal,

Oracle Modules

SERVICE & CRM:

Depot Repair, Universal Work Queue, Advanced Scheduler, Field

Service, iSupport, Mobile Field Service, Spares Management,

Teleservice, Service Contracts, CRM Foundation, Territory Manager

User Productivity Kit (UPK) Tool

PROFESSIONAL EXPERIENCE:

Client: Beckman Coulter, USA

Project: R12 Technical Upgrade

Role: SCM,CRM, MFG - Architect

Duration: April - 2014 to Till Date

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Modules: SCM, MFG, CRM

Version: 12.1.3

R12 Technical Upgrade- Architect for SCM, CRM and MFG areas.

Client: Arrow Electronics, USA

Project: Oracle Enhancements and Support

Role: Functional Consultant

Duration: September, 2013 to April, 2014

Modules: OM, PO, INV, BOM, CTO, CRM, Legacy WMS

Version: 11.5.10.2

Responsible for designing the solution based on the Business Requirement Documents

Interact with the business to understand the requirement

Prepare functional specification documents, Setup documents and Test cases.

Review the design with the business to get their approval.

Coordinate with the technical team to develop the custom solution

Validate the design and functional flow before releasing it to the SQA

Help the training team to prepare the UPK flows

Migrate the solutions from Development, Test, and UAT to PROD.

Support production issues, monitor Oracle SR and coordinate tasks with offshore team.

Submit weekly reports on the project progress.

Supporting HCL COE with solution on Modules like EAM, WMS, Asset Tracking for clients in the

middle east.

Client: Readers Digest Association, USA

Project: Oracle Enhancements and Support

Role: SCM Lead

Duration: March, 2013 to September, 2013

Modules: OM, PO, INV, BOM, WIP, COSTING, 10+Legacy System, 60+

Interfaces

Version: 11.5.10.2

Lead the SCM EBS team for any new requirements, design changes & Production support

issues etc

Manage any SCM related enhancements across 30+ countries considering all the mainframe

legacy application.

Manage the SCM functional and technical team of 6

Interact with all the legacy application teams and ensure that enhancements are integrated

seamlessly between systems.

Coordinate for migrating the solution and setup from Development, Test to PROD.

Support production issues, monitor Oracle SR and coordinate tasks with the onsite team.

Submit weekly reports on the enhancement projects.

Client: BMMI, Bahrain

Project: Upgrade and Re-implementation

Role: Solution Architect

Duration: September, 2012 to April, 2013

Modules: OM, PO, Shipping, Inventory, WMS

Version: 12.1.3

As a solution architect, study the existing landscape and recommend solutions for each of the

business pain points.

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Demonstrate the latest features in CRP phase that would be suitable for their business as part of

R12 upgrade.

Suggest & implement suitable latest features of R12.1.3

Streamline the supply chain process in the WMS areas

Manage requirement gathering, identify fits/gaps and establish solutions.

Support in creating all process flow diagrams, setup documents and test cases

Prepare training documents and train the super users.

Participate & coordinate SIT/ UAT activities starting from creation of data, setups, test case

documents, user support, issue resolution etc.

Get the business buy-in for the recommended solutions and document the process

Coordinate with the business and get sign-off on each deliverables

Client: NCR, USA.

Project: Release-II Enhancements, Rollout & UPK Management

Role: Offshore Lead

Duration: November, 2010 to September, 2012

Modules: OM, PO, INV, Spares Management, Field Service, Mobile Field

Service, Territory Management, Tele-service, Installed Base

Version: 12.1.3

Team Size: 15

As a SME, interact with the client and understand the requirements for the five different

SCM tracks along with the functional team and business users.

Responsible for modules like Order Management, Spares Management, Inventory,

Purchasing, Field Service, Territory Management etc.

Prepare process flow visio diagrams for the requirements and demonstrate the flow for

vanilla processes.

Support the developers in understanding the requirements and prepare functional design

documents (FSpec) and help them to translate it into a Technical Design Specification & test

cases

Manage the complete development of enhancements involved in the Field Operations

track and Remote Support track including effort estimation, code development, demonstration,

test case execution, incorporating design changes & code migration.

Reporting the progress to the PMO team at each & every object level & SIT issue fixes at

RAIL tickets level against the project plan created.

Participate & coordinate the SIT/ UAT activities starting from creation of data, setups, test

case documents, user support, issue resolution etc.

Support the customer by delivering knowledge transfer documents & KT sessions on the

objects developed and getting sign-off from the business.

Coordinated the development work by interacting with NCR India IT, NCR US IT, Track

Leads, NCR DBAs & PMOs.

Manage the delivery of training content document developments in word documents as-

well-as in UPK developer and support the trainers with the required documents for all trainings as

part of ES Deployment Waves.

Manage an offshore team of 15 resources including e-Learning and UPK development.

Client: GE Jenbacher, Austria

Project: Green field implementation and Rollout

Role: Solution Architect

Duration: August, 2008 to October, 2010

Modules: OM, PO, INV, WIP, BOM, QUALITY, Engineering, WMS, CTO, Spares

Management, Depot Repair, Field Service, Mobile FS, Service

Contracts, Installed Base, iSupport, Preventive Maintenance

Version: 11.5.10.2

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Team Size: Managed 7 (Total 23)

Lead the functional team and the super users in the two phased end-to-end green field

implementation starting from requirement gathering till go-live & support.

Manage Requirement gathering from across the country/ organizations/ subsidiaries by

understanding the as-is business process, legacy application integration points, requirements and

accordingly deliver CRP- I & II.

Design the complete solution for the services business of GEJ by integrating modules in OM, INV,

WIP, BOM, Depot, AR etc by replacing their legacy applications. This included application

demonstrations, brain storming with the business users/process owners and finally evolving the

solution so that it fits for the global rollout as well and addresses their pain points. To-Be process

should be reflected in the BP80.

Participate in the CCB (Change Control Board) meetings along with business users and GE IT

team to explain and make a call on the custom object recommended/ required by the business.

Major modules involved in the solution process are OM, Quote, Advance Pricing, PO, INV,

Costing, WIP, Project manufacturing BOM, WMS, Spares Management, Depot Repair, Service

Modules etc.

Manage completion of documents in each toll-gate like BR150 (Fit/Gap), BP80 (Process flow),

BR100 (Setups), BR110 (Roles & Responsibilities), CF250s (Functional Design for

customization), Test case Development & execution etc by coordinating with stake holders of

each business area.

Manage and deliver for milestones like CRP, SIT, UAT, Go-live and Support and get them signed-

off.

Manage data quality by involving more business users & IT team from the beginning of the project

as this is very important for the success of the implementation.

Manage post-go live issues by raising internal GAMS tickets and oracle tickets.

Managed a team of 7 functional consultants onsite/offshore.

Client: Cummins, USA

Project: R12 Implmentation

Role: Functional Consultant

Duration: February, 2008 to July, 2008

Modules: Spares Management, Depot Repair, INV, OM, PO

Version: 12.1.3

Demonstrate the R12 Service Execution features on Spares Management and Depot Repair.

Setup the instance for CRP –I

Prepare BR100 and BR110 documents.

Support onsite team by analyzing and explaining the flow details

POC on Advanced Collections Module

Organization: Oracle India Development Center, India

Group: Application Demonstration Services (ADS)

Role: Vision Build - Applications Consultant

Duration: November, 2006 to February, 2008

Modules: Depot Repair, Field Service, Advanced Scheduler, Mobile Field

Service, Spares Management, Install Base, Oracle Asset Tracking,

EAM, OM, PO, INV, WIP, BOM, Quality, CTO, TSO, OPM etc.

Version: 11.5.10.2 and 12.0

Implement the latest R12 features of Oracle CRM (Service Execution) modules in the Vision

Model of Oracle product which will be shipped to the customer in the test instance

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Touch base with the prospective customers, Sales Consultants & Product Managers to

understand their business requirement scenarios, implement the functionality in Vision Model and

demonstrate the same to the customer

Validate the existing product functions and new functionality after upgrades and patching

Organization: Oracle India Development Center, India

Group: Integration Testing and Functionality Validation Team

Role: Lead - Applications Consultant

Duration: November, 2003 to November, 2006

Modules: Installed Base, Oracle Asset Tracking, EAM, Depot Repair, Field

Service, Advanced Scheduler, Mobile Field Service, Spares

Management, OM, PO, INV, WIP, BOM, Quality, CTO, TSO, OPM etc.

Version: 11.5.10.2 and 12.0

Team Size: 3

Developed and maintained functional test scripts according to the provided functional and

technical designs

Executed functional test cases, logged bugs, filed enhancement requests based on the

results/findings.

Validated internal bug fixes as-well-as customer bug fixes.

Participated in review of development documents such as requirements, functional designs etc

Lead a team of 3 members as Project Lead for IB and OAT products.

Supported Product Management Activities

Domain Experience:

Organization: Ford India Limited, India

Group: Material Planning & Logistics (MP&L)

Role: Inventory Control Analyst & Supply Chain Analyst

Duration: June, 2001 to November, 2003

Material resource planning and procurement in co-ordination with manufacturing and marketing

functions.

Achieve continuous higher production targets by ensuring a smooth and continuous supply at

optimum costs

Conducting supplier release/schedule analysis for the critical parts

Leading the Engineering Change Coordination activities for Domestic and Export Plants.

Handling all miscellaneous transactions on Cycle Count, Engineering Change, Child Part relieval

etc.

Maintaining and improving data integrity of system stock with physical stock

Coordinating monthly inventory budget performance reporting reviews and devising and

implementing strategies towards optimizing inventory levels.

Lead a team of 3 technicians in carrying out Cycle Counting, reconciliation and adjustment of

book stocks as prescribed in the Finance Manual.

Organizing the Annual 4-wall count inside the plant and inventory verification of on-consignment

parts

Implemented Kanban system for pulling material between sub-contractor, supplier and the

organization for the body shop stampings

Implemented Just-in-time supply of parts through sequenced delivery of parts (based on the

movement of different versions/models of the car) from the Supplier using electronic

make/delivery triggers.

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Supported for the body shop parts outsourcing process starting from stock transaction

adjustments in the system till the logistics cost analysis.

Established cycle count norms, approval process for booking the variances that come out of cycle

count process using Pareto analysis

Established a charge back process for stock variance of consignment parts based on (Estimated

material loss) EML.

Developed various metrics to measure the cycle count performance, variances, Inventory tracking

etc.

Provided training to suppliers on e-ASN, Web based scheduling, delivery rating, etc.

Organization: Brakes India Limited, India (TVS Group)

Group: Manufacturing & Process

Role: Graduate Engineer Trainee

Duration: June, 2000 to June, 2001

Reviewing the operational practices, identifying the areas of obstruction / quality failures and

advising on system and process changes for qualitative & quantitative improvement in

productivity.

Ensuring complete in-process quality control and continuous improvement in process capabilities.

Analyzing the daily reports of operations to pinpoint and eliminate problem areas, leading to-Zero

defect

Validating the Process flow chart prepared by MSE (Manufacturing & systems engineering) from

quality perspective.

Proactively identifying and rectifying areas of obstruction /quality failures through Physical

Phenomenon (PM) analysis.

Implementing TPM/TQM activities, Kaizen and QC tools to enhance productivity & resource

utilization.

Understood various manufacturing processes like machining, Foundry technology, CNC/

Robotics, Rubber and Chemical processing, Cell Manufacturing Concepts, TPM/TQM concepts.

Achieved Zero Defect for the problem Bore Oversize in the Gun Drilling machine using PM

analysis & Design of Experiment

Played a key role in developing a Mini Pick and Place Robot using Pneumatics PLC based

controls

Successfully developed QA matrix and 3M conditions for quality defects.

Qualifications:

Level Specialization Institute

Post Graduate Diploma in Operations Symbiosis Center for Distance

B usiness Administration Learning

(PGDBA)

Bachelor of Engineering (BE) Mechanical Kumaraguru College of

Technology

Diploma in Mechanical Mechanical Christ the King Institute of

E ngineering (DME) Technology

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