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Customer Service Manager

Location:
Clementon, NJ
Posted:
March 08, 2015

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Resume:

`Christopher Beebe

** ************ *****

Berlin, MD 21811

443-***-****

Objective

Innovative manager seeks position offering opportunities for professional and personal development.

Self-starter with a positive, can-do attitude whom is driven to learn, improve and succeed.

Highlights

o Operations management

o Risk Management

o Performance tracking and evaluation

o Emergency management training (FEMA)

o Electrical wiring/maintenance

o Plumbing

o Water Testing

Accomplishments

o Served as key contributing member to leadership team

o Developed annual budgets to meet short and long-term goals

o Conducted a training program for computer assisted ordering to other Managers

Work Experience

Dry Grocery Manager, February 2012 - February 2013

Bottom Dollar Foods, Carnegie, PA

o Managed store associates

o Executed action plans

o Ensured that the store’s mission was being followed

o Monitored consumer spending trends

Grocery Manager, July 2008 - February 2012

Food Lion, West Ocean City, MD

o Ensured that customer service standards were met

o Engaged and interacted with customers to ensure a positive shopping experience

o Ordered merchandise for the grocery department

o Designed end caps for the weekly ads

Head of Maintenance, February 2006 - July 2008

Braemar Towers, Ocean City, MD

o Performed repairs on 250 condos

o Maintained heating and plumbing in condos

o Maintained the curb appeal of the grounds

Caretaker, April 2005 - February 2006

Ocean City Campground, Ocean City, MD

o Maintained the grounds

o Contracted outside assistance

o Patrolled the premises to enforce campground rules

Education

State College High School, State College, PA

High School Diploma, Graduated 1984

References

Available upon request.



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