Customer Service Sales

Brandon T. Sylvester

*** ******** ***** 408-***-****

Sunnyvale, CA 94089 ***********@*****.***

Job Objective: Customer Service/Material Handler

Summary Statement: Over eight years customer service, cashier, stock handling, and

merchandise processing skills. Flexible with a team player attitude and hard worker.

Skills include:

• Strong customer service skills

• Cash register skills including cash, checks and credit card sales

• Stock merchandise process skills per employer standards

• Efficient computer skill in Word, Power Point and knowledgeable of Excel

• Strong material handling skills

Work Experience:

Cocoabella Chocolates 11/14 to 1/15

Sales Associate (Seasonal)

Seasonal job for the holidays. Assist customers in finding chocolates they are interested in

purchasing. Make sure front area is clean and everything is organized. Restock chocolates

when inventory is low.

Spirit Halloween 8/14 to 11/14

Sales Associate (Seasonal)

Seasonal Job for Halloween. Helped construct the store to finishing touches. Assist

Customers to what costume or accessories they were looking for. Also handle Material

Handling and Cashier position. Make sure front desk is as clean as possible.

BG Concepts 4/14 to 8/14

Production

Laid off from position. Checking in shirts and getting them prepped for the printers.

Sweeping and cleaning warehouse. Counting, folding, and keeping track of shirts and

putting them in boxes. Getting them ready for clients for pickup.

Mightythredz

Production 09/12 to 3/14

Laid off from position. Clean screens to be coated and ready to be burned for printing.

Coat screens for printing jobs. Clean printing tools for the jobs that come in. Fold the

complete clothes for the jobs and package and bring them to the sales department to be

called for the client. Clean ink stations after all jobs are done.

Zumiez

Sales Associate (Seasonal) 09/13 to 01/14

Seasonal Job for Holidays. Sales Associate. Assisted customers in helping them look for

clothing items they were shopping for. Created complete skateboards for customers. Fold

clothes together so store would keep in good condition during the store was open and

closed. Created markdowns for clearance clothes.

TJ Maxx and HomeGoods, Santa Clara 9/09 to 11/13

Cashier and Stock/Product Handler

As a customer service representative, helped customers on the floor as well as handled

cashier responsibilities. As a stock/product handler, processed incoming merchandise

according to employer’s process, and ensure floor delivery. Additional duties include

returning merchandise on floor to appropriate locations for customers.

Sports Basement, Sunnyvale CA 9/06 to 1/09

Stock/Product Handler

Laid off from position. As a stock/product handler, processed merchandise and tagged

sale prices, from truck delivery. Assisted with floor merchandise and display items for

purchase. Assisted with cashier responsibilities during busy times.

Paramount Great America, Santa Clara CA 6/06 to 8/06

Customer Service (seasonal)

Processed customer food orders in café and completed purchase sale transactions for

customers. Cleared and cleaned tables in Café, restocked shelves and maintained overall

general cleanliness.

Education

Fremont High School

Diploma Received

2004 – 2008

Mission College

Diploma in Progress

2009 - Present

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