Industrial Engineer

ROHAN NAIK ***** West ** Millis Road, Apt # **** Southfield, MI.48034

www.linkedin.com/in/rohanpnaik **********@*******.*** • Phone: 518-***-****

Experienced Industrial Engineer skilled in implementing quality control and process improvement projects, leveraging profits with minimal resources with 2 years of professional expertise in Corporate and Customer service area implementing Six Sigma, APQP and Lean principles

EDUCATION SYNOPSIS

Masters - Industrial Engineering University at Buffalo, The state University of New York DEC, 2014

Bachelors - Electronics Engineering Mumbai University, India JULY, 2010

INTERNSHIP (Aug 2013 to July 2014)

Quality Engineer Intern AccuMed Innovative Technologies, Inc. (May 2014 to July 2014)

• Conducted ‘First Article’ Inspection for the cutting process and created inspection reports as a part of the PPAP process

• Conducted IQ/ OQ/ PQ tests for the new Velcro Adhesion tester machine for ISO 13485:2003

• Die Age Assessment: Calculated the shelf life of a DIE based on the throughput and forecasting the DIE change periods

• Interpreted GD&T prints for stress validations tests according to the customer specifications and suggest corrections

• Conducted time studies to analyze the Die changing process and reduce the setup time using videotaping and SMED

Six Sigma Green Belt Intern Mikey’s way Foundation (Aug 2013 to DEC 2013)

• 22% increase in the number of outreach events called “Mikey’s Day” from 18 to 22 by strategically optimizing the financial resources, using Six Sigma DMAIC methodology like Project charters, Root Cause Analysis, Cause-effect diagrams and FMEA

• Achieved 40% reduction in cost and 20% increase in service of organization with the implementation of Six Sigma

PROFESSIONAL EXPERIENCE (July 2011 to August 2013)

Industrial Engineer CSInfocomm Pvt Ltd

Quality Engineer DMAIC RHB Bank Malaysia

• Process Re-engineering using 'DMAIC' roadmap: D- Defined the Goals and CTQs for phone banking, M- Measured the existing process to collect data for analysis, simulated test environments to determine the current performance, A- Analyzed the root cause for failures using Statistical Analysis, I- created daily report to check Continuous process improvement, C- Implemented SPC

• Decreased financial loss by 12% and increased Customer satisfaction by improving efficiency with phone banking services

Six Sigma Lead 8D & VSM Times of Money

• Conducted an 8D for the phone banking system and provided solutions for the failures in the design and created a Value Stream Map for the existing system to improve the flow of information and follow continuous improvement

• Attained 5% increase in Uptime by optimizing the flow of information for the calls in queue and strategic allocation of calls to agents

Continuous Improvement Engineer APQP Network 18

• Conducted APQP –Advanced Product Quality Planning to improve throughput by 12% for an inbound contact center ‘ASKME’

• Reduction in the Call Abandonment Rates by 7% using tools like Root Cause analysis, FMEA and Why-Why Diagrams

• Increased efficiency by 35% using a Likert scale for the services provided and response collected from the customers

Process Engineer Time Study Analysis Thyro-Care

• Validated the system using Measurement Systems Analysis by conducting quality audits using time study analysis

• Created a Pareto Chart to analyze the time of call and reason of call. Addressed the issues in the Interactive Voice Response system by analyzing the functionality and improving the backlashes using fish bone diagram and high level process mapping

ACADEMIC PROJECTS (August 2013 to December 2014)

Quality Assurance 9V Battery Design

• Achieved Goal : Implemented a 9V battery reducing the given cost from $5 to $3

• Conducted Measurement Systems Analysis using tools like Gage Linearity and Bias, Gage Repeatability and Reproducibility (GR&R)

• Achieved 9V voltage readings with minimum variations using ANOVA, Fractional Factorial, Central Composite Design(CCD)

• Conducted Path Of Steepest Ascent to achieve the goal and Capability Analysis to satisfy standards established by the customer

• Developed Standard Operating Procedures (SOP) and work instructions to manufacture battery with optimal results

Lean Enterprise A3 and Cell Design

• Developed an detailed A3 to reduce orientation error in die bonding process clarifying link between true problems and root causes

• Using preliminary Value Stream Map, developed a Future state map reducing lead time from 48 Days to 11 Days implementing Kaizen

• Calculated TAKT time, developed Line Balancing and Operator Balance chart for a fabrication process to optimally utilize the floor

DOE- Design of Experiments Formulate ‘New Cake Mixture’

• AIM: The goal of the experiment was to produce a Cake mix moister than the current ‘Super-Moist’ Mix by 15%

• For 8 random locations in the oven, collected and analyzed data for the moisture content level of 3 mixes using ANOVA and Minitab

• Used Factorial Designs and conducted pooling to eliminate confounded factors from Main effects and suggest accurate settings

• Used a regression Analysis and Randomized Complete Block Design (RCBD) to eliminate the variability between the Oven locations

EXPERTISE & SOFTWARES

• RCA, APQP, MSA, 8D, VSM, Time Study, Kaizen, 5S, DOE, CAPA, SPC, FMEA, OSHA, GD&T, PPAP

• Minitab 16, AutoCAD, MS Office, Excel Solver

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