Customer Service Sales
Resume:
Rachel E Kile
Dallas, Tx. *5253
***********@*****.***
Objective: To apply 20+ yrs of customer service experience working with various software suites in the aviation, retail and biometric technology fields into a career that will provide a stable and lasting future.
Profile: Extensive background in customer service with American Airlines and a wide variety of business genres that has taught me the ability to think outside the box to find creative and flexible solutions to fit the customer’s needs. I enjoy working in a team environment to ensure we do our best to serve our customers to ensure repeat business.
Experience: Aug 2014- Present
Select Staffing: Temp Agency
Scentsy Fragrances Aug 2014- 01-05-2015
Working in a warehouse picking and packing orders
To be shipped out to customers..
Feb. 2014- May 2014
Sterling Staffing: Temp Agency
Working in a warehouse as an Inventory Control and
Material handler. I did daily inventory of stock on the floor
And made labels when needed.
Aug. 2013- Dec 2013
Logic Staffing: Temp Agency.
Working as a Warehouse Associate. Picking and packing orders.
Very knowledgeable of the RF scanner.
June 2013- Aug. 2013
Safeway: Checker/Cashier in Orting, WA.
I provide great customer service as I ring up the customer’s
Items. I also inform them of any savings and or Gas rewards
They might have earned when using their Club Card .
They are not aware of our JUST FOR YOU program I am happy
to explain it to them so they may be able to start to enjoy the savings.
October 2012- Jun 2013
Safeway: Checker/Cashier in Renton, WA.
I provide great customer service as I ring up the customer’s
Items. I also inform them of any savings and or Gas rewards
They might have earned when using their Club Card and if
They are not aware of our JUST FOR YOU program I am happy
to explain it to them so they may be able to start to enjoy the savings.
August 2012- October 2012
Party City: Halloween Sales Associate Seasonal in Kent, WA.
I provide great customer service as I helped customers with
all of their Halloween Costumes and Decorations.
February 2011- Jan 2012
Kroger: Drug Department/Cashier in Spring, TX.
I worked in the Drug Department providing customer service for shoppers with questions and as a cashier when needed to ensure the best customer service for our valued customers. I was also responsible for keeping the department clean and straight to provide a better experience for our customers as well as setting up new displays for upcoming promotional items.
November 2009- November 2010
Shepler’s: Sales Associates in Mesquite, TX.
I worked in the Ladies department with the responsibility of providing excellent customer service to customers with questions on our products and services. Worked to ensure inventory was in the correct location and ready for the customers.
November 2005- June 2008
SDI/IBT: LSO- Live Scan Operator in Dallas, TX.
I was responsible for electronically importing fingerprints and completing data entry into the computer system for background checks and to be used by local, state and federal agencies.
October 1999- August 2005
American Airlines: Domestic Reservation Agent.
Responsible for taking inbound calls in a call center environment to assist customers with pricing, seating, lost bags and the special needs of the customer. I also assisted AAdvantage members to book flights using their mileage points. I have several years experience working with Baggage Management (BMAS) assisting customers with lost or misplaced bags as well as helping passengers on delayed or cancelled flights.
Education: Mesquite High School Graduated 1993
Skills: Love working with computers. I can type, email and Answering phones. I can also fax, file and I m very Organized. I have worked with Word, Outlook, some Excel and Quickbooks. I pick up things very quickly and I m a Fast study.
Availability: Immediately.
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