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Management Customer Service

Location:
Europe
Posted:
March 07, 2015

Contact this candidate

Resume:

PATHAK, TEK RAJ

**** ******* ******, ********* ***, Fairfax, Virginia, USA

Cell: 571-***-****, Email: ************@*****.***, or ************@*****.***

SUMMARY OF PROFESSIONAL EXPERIENCE

Over two decade of experience in financial management, budget development and monitoring, business and

public administration, and teaching and training in business and finance. Extensive experience with non-

governmental organizations and developed projects including those funded by USAID (Save the Children, FHI,

JHPIEGO Corporation, EngenderHealth,), UN (UNDP, UNIECEF, UNFPA, WHO), The Global Fund, EU,

MISEREOR, World Neighbor, University of Heidelberg. In depth expertise in the areas of budgetary forecasting,

financial management and analysis, preparation and analysis of financial statements and reports, project

management, and overall organization management. Wide area of working experiences with various

stakeholders like government, non-government, community based organizations, and local NGOs. Strong

interpersonal and communication skills, sound analytical and management capabilities, quick learner with great

attention to details, and strong problem solving and team relationships skills.

Area of working experiences : 15 years of accounting, financial, logistics, programmatic, administrative and

human resource management expertise in non-governmental organization as a professional and Volunteer, 6

months of marketing management in finance company, 2 years of accounting and financial management and 2

and half year of customer service representative and sales associate in trading organization, 1 year as a school

teacher and 12 years in university as a faculty.

RECENT PROFESSIONAL EXPERIENCE

CSR/Sales Associate Nov 2012 – Present

MICRO CENTER, Fairfax, VA, USA

Responsible for handling all selling transactions.

Program Officer(Finance and Logistics) May 2007 – June, 2012

Government of Nepal – Malaria Component

Major Donor : The Global Fund, Geneva, Switzerland

Responsible for planning and managing overall financial management, budget forecasting, financial review,

human resources, contracting, procurement, administrative, and logistics management of the project. Monitoring

the financial performance of the program; Planning / forecasting procurement of supplies; Training to sub-

recipients in finance and logistics management; and frequent visits to project sites

Finance and Administration Manager Mar, 2001 – April, 2007

B. P. Memorial Health Foundation (BPMHF), Nepal

Major Donor : USAID(Save the Children, FHI, JHPIEGO Corporation, EngenderHealth), UN(UNDP,

UNIECEF, UNFPA, WHO), The Global Fund, EU, MISEREOR, University of Heidelberg

Responsible for planning and managing overall finance and budget of the organization including the fiscal and

program budgets. Develop and forecast budgets; Monitor financial and compliance procedures of the

organization; Develop budgetary strategy; Maintain financial disciplines; and Enforce internal controls according

to the rules and regulations of the organization.

Account Officer, Family Planning Association of Nepal July 1999 – Mar

2000

Major Donor : World Neighbor

Responsible for financial management, administration, and support to program implementation and evaluation;

conducted on-the-job training to eight accountants/administrative staff of Community Level NGOs.

Lecturer, Tribhuvan University, Nepal Aug 2000 – June

2012

Worked as a faculty for management department and assist to the research department as an active

member of the research committee.

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Part-time Lecturer, Khwopa College Aug 2001 – July,

2004

Worked as a faculty for management department and assist to the department in the area of academic

activities of the college.

Lecturer April, 2000 – Feb, 2001

National Vision Higher Secondary School, Nepal

Worked as a faculty for management department and assist to the organization as an administrative

advisor.

Marketing Manager Jan 1999 – June 1999

Sahara Cooperative Finance Company, Nepal

Worked as a mediator between company management and market depositors; responsible for

marketing management, collection of deposits from market, and support to company management

for investment decision making; conducted on-the-job training to subordinate marketing staff.

Account Teacher June 1996 – July 1997

Ekata Sadan Boarding School, Nepal

Worked as an Account Teacher for 8 to 10 grade students.

Accounts / Finance Manager Mar 1994 – May 1996

Chirag Group of Industry, Nepal

Budgeting for coming year, financial management and account keeping in current year was main

responsibility. This industry had its own accounting software under which all the accounting record

keeping were made under the rules and regulation of the organization.

TRAINING

NATIONAL TRAINING/WORKSHOP/SEMINAR

• Participated in different workshops, seminars and budget development workshops organized by different

donors like EU/UNFPA, UNICEF, The Global Fund, EngenderHealth, JHPIEGO Corporation, Margaret

Sanger Center International (MSCI) / PPNYC, MISEREOR, Save the Children US, UNDP, Family Health

International(FHI).

INTERNATIONAL TRAINING/WORKSHOP/SEMINAR

• Participated in financial management and budget development workshops organized by EU/UNFPA and

The Global Fund in the different countries Switzerland, Cambodia, Thailand, Bangaladesh and India.

EDUCATION

• Masters Degree in Business Administration (MBA) : Tribhuvan University / Central Department of

Management, Nepal. Specialization in Finance,

• Masters Degree in Public Administration (MPA) : Tribhuvan University / Cetnral Department of Public

Administration, Nepal, Specialization in Project Planning & Rural Development,

ADDITIONAL EXPERTISE

• Worked as a team member to upgrade and develop policies and procedure of non-governmental

organization like Operational and Financial Manual, Personnel Manual, Recruitment and Selection

Manual

• Worked as a team member to develop proposal, budget, monitoring and evaluation plan and strategic

plan of the country - Nepal.

REFERENCES

1. Mr. Andrew Borner, Deputy Regional Director, Southern Africa

Population Service International, Washington DC, USA

Tel: 202-***-****, Fax : 202-***-****, Email : ******@***.***

2. Mr. Rishi Choudhary, Sr. Costing and Pricing Analyst

2

FHI 360, 1825 Connecticut Avenue, NW, Washington, DC 20009 Tel: 1-

202-***-****, Fax: 1-202-***-****, Email: **********@*****.***

3. Mr. Krishna Sob, Director, Office of Grants & Contracts

ICMA, 777 North Capitol Street, N.E, Suite - 500, Washington, DC - 20002

Tel : 202-***-****, Cell Phone - 571-***-****, Email : ****@****.***

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