Manager Sales
Resume:
Michael Diaz
Port Saint Lucie FL 34953
OBJECTIVE: To secure a challenging, career-oriented position within this company allowing
opportunity for future growth and advancement.
EXPERIENCE
08/2010 - Present True Blue, Stuart, Florida
Business Development Manager / Sr. Recruiter (Circle of Excellence Sales 2011, 2012, 2013, 2014)
Continuously developing and deepening client relationships through presentations and education of
company products while passionately promoting company brand and work culture. Grew branch revenues
355% and approximately 160 employees in all facets of employment by recruiting and performing sales
on the bases of industrial quantitative and qualitative metrics throughout the Treasure Coast in order to
predict economic fluctuations. Regularly meet with business owners, CEO’s, CFO’s, Human Resources
Managers, and Operation Managers in order to find where the need for staffing is most imperative and
cost effective while still meeting all necessary objectives and expectations. Routinely analyze and
scrutinize branch Profit and Loss Sheet while vigorously looking for creative ways to cut cost and
improve performance below company budget. Oversee compliance, training and monitoring of
performance as well as the mentoring of team members on the art of salesmanship through outbound sales
calls, appointment setting, referrals and the importance of building and deepening existing relationships.
03/09 - 08/2010 ALLSTATE FINANCIAL Inc., Port St Lucie, Florida
Financial Representative Sales Manager
Oversaw, managed, maintained and grew existing book of business for all Allstate financial clientele
within seven offices throughout the Treasure Coast. Trained and held accountable approximately 20 office
personnel while still maintaining levity on how to ask key sales questions that help identify clients
concerns or needs while simultaneously implementing different marketing strategies that caused the same
reaction. Assisted, educated and provided an abundance of financial strategies such as Estate Planning,
Life Insurance, Annuities and Mutual Funds in order to support clients achieve a realistic goal while
mutually protecting them and their family for any future ventures. (Company closed 5 offices)
05/08- 02/09 MERRILL LYNCH, Palm Beach Gardens, Florida
Global Wealth Management / Financial Advisor
Provided trustworthy financial advice to existing clientele and potential clients based upon goals, needs,
market exposure, and risk tolerance. Continually servicing and building a book of business while
targeting clients and businesses in excess of $250,000 Constantly keeping up to date with daily market
activities in all aspects of the global economy such as Stocks, Bonds, Mutual Funds, ETF’s, Annuities,
Life Insurance, Real Estate, Commercial and Residential Mortgages. Faithful usage of technical and
fundamental analysis tools as a gauge of measure in specific sectors and specific companies in order to
make conscientious decisions on clients behalf. Scheduling and allocating time weekly with external
financial representatives in order to educate myself on existing as well as new programs that would be
informative and beneficial to clients. (Company laid off 3000 employees)
Michael Diaz
1068 SW Alcantarra Blvd
Port Saint Lucie FL 34953
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10/06 - 5/08 WACHOVIA CORP, Palm Beach Gardens, Florida
Private Banking / Wealth Management
Relationship Manager
Primary objectives were establishing relationships through professionalism and trust of affluent clientele
and professionals such as CPA’S, Doctors, Lawyers, Executives and Business owners. Advising and
educating clients on their existing financial position while providing them with a realistic professional
experience on how to achieve their goals. Serving as a liaison for clients and internal partners which
consisted of Portfolio Management through establishing, reviewing, and revising /Estate Planning,
Retirement Accounts, Aircraft and Yacht financing, Equipment Leases, Refinancing, CD’S, Money
Markets, Credit Cards, Mortgages, Residential and Business Equity Lines. Consistently educating and
keeping pace with virtually all financial sectors in order to provide the client with the knowledge and
professionalism they deserve while continually building new relationships.
(Port St Lucie Division was closed down after company was sold)
4/98 - 09/06 HOMEBANC MORTGAGE CORP, Deerfield Beach, Florida
Human Resource Director / Mortgage Banking Sales Manager / Sr. Recruiter
Human Resources Director for the state of Florida oversaw three Human Resource managers and
approximately 350 employees. Responsibilities included organizational recruiting and staffing; space
planning; performance management and improvement of systems; organizational development;
employment and compliance to regulatory concerns; employee orientation. Directly involved on multiple
levels of development and training; policy development and documentation; employee relations;
company-wide committee facilitation; compensation and benefits administration (WHD, FLSA)
employee safety, welfare, wellness and health; charitable participation; employee services and counseling.
As a Mortgage Banking Sales Manager I represented the organization as a top selling originator while
closely working with company Processors; Underwriters, Marketing, Advertising and Upper Management
in order to create an impressive streamline experience for the customer. Trained Mortgage Bankers on the
use of laptop origination and the benefits of certain financial products. Cultivated bankers on how to
establish relationships with Real Estate Agents and Construction companies throughout Broward and
Palm beach County and how to deepen existing relationships by educating them on the benefits of using
our services. Participated in the creation and management of companywide mortgage e-sales origination.
Developed, trained and mentored outbound call center employees and Mortgage Bankers on how to
tactfully solicit business from specifically targeted personnel as well as how to overcome objections and
how to persevere through rejections.
As a Sr. Recruiter I worked closely with upper management to determine company needs throughout the
state of Florida. Assisted in promoting the company brand by building rapport with community services,
colleges, employment agencies and social media. Managed and mentored intern program by conducting
orientations, monitored new hire performance an advised managers on training and coaching.
Michael Diaz
1068 SW Alcantarra Blvd
Port Saint Lucie FL 34953
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FORMICA COMPANY, Piscataway, New Jersey
09/91 to 3/98
Operations Manager/ Human Recourse Manager/Recruiter
Duties as the Operations Manager included responsibility for a
164,000 sq. ft. facility over 40 million dollars in plastic laminates; direct day-to-day contact with the
following: Sales Department; Marketing Department; Customer Service. In charge of: Inventory Control;
Payroll and Purchasing Department; Parcels Department; Cuts Department; Trucks Department; Quality
Control; Shipping; Receiving; and Exports Department; including managing 80 to 110 warehouse
employees including 5 supervisors; overseeing and motivating production; Coordinating proper bills of
ladings; invoice creation with clerical staff for all materials Imports And Exports; direct contact with
New York/Elizabeth Seaport for all inbound and outbound sea vessels; making cost effective decisions
regarding labor expenses and union labor contracts.
As the Human Recourse Manager/Recruiter I was directly involved with promoting company brand and
culture; recruiting and staffing; compensation and benefits; implementation of company policy; union
negotiations, employee and management relations, employee retention development training and
certifications; health and safety of workforce, facilitated company functions.
UNITED STATES MARINE CORPS.
8/87 to 8/91
Sergeant /Recruiter
Represented the United States Marine Corps as an elite recruiter only seeking and pursuing top caliber
candidates that embodied a “Semper Fidelis “persona which is ultimately is the essence of a Marine.
Prepared, educated and conveyed expectations through motivation, inspiration and realization. Prior to
being a recruiter I served as a member of a Marine Aviation Logistical Team out of Cherry Point N.C
where I supervised a small team ensuring proper protocol procedures were met through an exclusive
designated computer system where the primary purpose was to locate specific aviation components in
order to streamline global distribution to any government aircraft in the world. I also functioned as a
member of a Special Forces Reconnaissance Team and Landing Support Battalion’s Amphibious Assault
Team; Achieved ‘ Secret Clearance’ Level from the Commanding Officer at Cherry Point, N.C.
Michael Diaz
1068 SW Alcantarra Blvd
Port Saint Lucie FL 34953
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EDUCATION
6/87 Cedar Ridge High School, Old Bridge, New Jersey
06/93 University of Maryland
Business Administration, Bachelor’s Degree
03/99 State of Florida Mortgage Broker’s License
10/07 Series 7 Securities License NYSE/NASD
07/08 Series 66 Uniform Combined State Law Exam
11/08 Florida Life, Health and Variable Annuity License
COMPUTER SKILLS Microsoft Windows, Microsoft Office, Ellis, Concur,
Temp Works, Loan Soft, Vanilla Soft, Salesforce, Bullhorn
Pegasus, Emerald, Outlook, Impact, Excel, Lotus Notes,
MILITARY CERTIFICATES Meritorious Promotion (3) Good Conduct Medal
Meritorious Masts (4) Outstanding Physical Fitness Award
SPECIAL SKILLS Fluent in Spanish
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate