Mary Jean Cacliong Canono
#*** *.*.***** **., Edang Pasay City
Contact No.: 091********
E-mail Address: ********.********@*****.***
Work Experience
BOH – Customer Service Representative
Teletech Customer Care Management Phils.
Bldg. F SM Corporation Offices, Pasay City
September 24, 2007 – July 13, 2012
Roles/Responsibilities:
• Provides the best service to customer, ensuring that all requests have been completed.
• All assigned orders are strictly investigated and processed as per work instruction provided.
• Ensuring all product details of customer are aligned on all systems we use.
Receptionist/ Telephone Operator
Edward Keller Phils. Inc.
101 Prosperity Ave.
Carlmelry Industrial Park
Canlubang Calamba, Laguna
April 10, 2007 – September 28, 2007
Roles/Responsibilities:
• Answers all inquiries from clients/customers and transfer calls to respective department.
• Ensure to entertain all visitors and call on the person to be visited.
Sales Representative
ANUP Trading/Town and Country
Adriatico ST., Malate
October 2004 - July 2006
Roles/Responsibilities:
• Providing the best service for customer.
Education
Tertiary: Systems Technology Institute
Ilagan, Isabela
1999 - 2001
Course: Diploma in Information Technology
Secondary: Don Bosco High School
Lagawe Ifugao
1995 - 1999
Elementary: Lagawe Central School
Lagawe, Ifugao
1989 - 1995
Skills, Traits and Qualifications
Computer Skills : Knowledgeable in Microsoft Word Office (Word, Excel,
Powerpoint)
Strengths : Work with minimum supervision, result oriented, and can easily
adapt to any working environment.
Personal Information
Present Address : #404 M.A. Felix St. Edang Pasay City
Date of Birth : Sept. 10, 1982
Place of Birth : Lagawe, Ifugao
Age : 32
Civil Status : Married
Citizenship : Filipino
Height : 5’1”
Weight : 45 kgs.
Religion : Iglesia Ni Cristo
Character Reference
Available upon request.
I do hereby certify that the above information is true and correct to the best of my knowledge and
belief.
Mary Jean C. Canono