Manager Service Representative

Location:

Posted:

March 07, 2015

Danielle M Shackelford

*************@*****.***

OBJECTIVE: Seeking a career as an office manager in the medical/dental profession

or an equal opportunity to become an office manager

Sprint- June 2008 to September 2010

Sales Associate

• sold phones/accessories/plans to customers

• balanced cash register

• answered phones

• handled billing issues as well as took customer payments

Aspen dental- October 2010 to February 2014

Patient service representative

• checked patients in/out

• entered treatment plans as well as discussed cost of treatment with the patient

• applied patients for financing

• verified dental insurances and entered coinsurance into the computer

• pulled charts for next day

• performed chart audits to catch errors as well as cost of patients treatment for that

day

• collected payments

• scheduled/cancelled patient appointments

• set the tone for each patient since I was the first face they would see

Paragon OB/GYN- February 2014 to present

Clerical Front Desk

• check in patients

• send prenatal records to the hospital

• schedule appointments

• fax records to other doctor offices upon request

• verify insurances

• confirm appointments for the next day

• set the tone for each patient since I am the first face they see when they walk in

References:

Dr. Jennifer Crespo Gonzalez DDS

Jennifer Locker RDH