Sales Manager

MARK DEHAVEN

*** ******* ***** ( McMurray, Pennsylvania 15317

412-***-**** ( acomfd@r.postjobfree.com

MIDMARKET TERRITORY MANAGER

Highly skilled Territory Manager with more than 20 years' experience in

technology design and sales. Proven expertise in data design and

construction, interactive whiteboards and IT system development. Skilled at

business development in corporate, K-12 and higher education markets for

multi-media products including projectors, video conference systems and

training rooms. Solid knowledge of industry channels to grow new business,

expand existing customer sales and pursue strategic relationships for

project development. Strong corporate, K-12 and higher education sales

experience to major companies and academic organizations including Proctor

and Gamble, Kodak, PPG, City of Buffalo, Pittsburgh Public Schools,

Intermediate Units, Nova Chemicals, Penn State, Ohio State, Indiana

University, Cleveland University, Temple University and the Buffalo School

District.

Account / Territory Management ( Negotiations ( Market Analysis ( Expense

Control ( Sales Cycle Management

Channel Development ( Consulting ( Loss Prevention ( Presentations (

Process Improvement ( Client Relations

Needs Assessment ( Customer Service ( Project Management ( Business

Development ( Sales Forecasting

Vendor Relations ( Sales Management ( Strategic / Tactical Planning (

Policies / Procedures ( Branding

Product Training ( Inventory Management ( Training / Development (

Negotiations ( Market Research ( P&L

Client Retention ( Competitive Analysis ( Channel Marketing ( Budgeting (

Leadership ( Talent Management

Networking ( Strategic Partnerships ( Problem Resolution ( Marketing

/Advertising ( Public Relations

ZPRIME TECHNOLOGIES ( Washington, Pennsylvania ( 8/2013 - Present

End-to-end technology based solutions to meet customers' business and

education needs.

Vice President of Business Development

Provided executive sales leadership to grow market share and increase

revenues. Increased sales by aligning services and products to customer

needs with focused technology solutions.

Achievements:

. Increased IT products and services sales by 30% by refocusing sales

strategy on territory expansion and market share.

. Designed professional development program for new technologies training

for staff and executives to increase efficiency and production.

SMART ED SERVICES ( Cleveland, Ohio ( 8/2010 - 8/2012

Reseller for SMART Technologies, NEC Projectors and LCD panels.

Manager of Strategic Alliances

Expanded sales market through networking, key decision maker presentations,

and multi-media project consulting for classrooms, conference rooms and

training rooms.

Achievements:

. Developed Account Executive team for Western Pennsylvania market.

Provided training and coaching to increase Account Representatives

performance by 120% within a year.

. Increased market share by 40% by developing proposals, price

negotiations, effective final sales closings and strategic

relationships with sales partners.

. Worked with customers to develop educational and corporate programs,

custom curriculums and strategies to increase training effectiveness and

reduce cost.

. Evaluated program effectiveness and developed solutions to improve

processes and performance. Developed 100% customer retention with

targeted market penetration initiatives including workshop, boot camps

and training programs.

MARK DEHAVEN ( Page 2 ( acomfd@r.postjobfree.com

SMART TECHNOLOGIES ( Calgary, Alberta, Canada ( 7/2000 - 6/2010

Manufacturer of interactive whiteboards, displays and software.

Sales Manager

Established five state territory supporting existing resellers and

increasing distribution network. Provided vendor training and support to

increase revenues for K-12, higher education and corporate sales. Prepared

sales budgets and designed sales coverage models, forecasts, reviews and

initiatives to meet and exceed sales and revenue goals. Evaluated sales P &

L and ROI.

Achievements:

. Expanded sales from $1.3 million to more than $38.5 million by increasing

the reseller's network. Provided sales presentations and support to

increase revenues and product knowledge.

. Earned Best Presenter Achievement Award Recognition for two-year sales

program from Optime.

. Received Sales Champion Award for exceeding annual product sales goals

for two years.

. Recognized with Over-Achiever Award and Million Dollar a Month Club

Membership for consistently surpassing sales quotas with more than $1.3

million in sales for over five years.

. Developed classroom-training strategies to improve student engagement

using Differentiation, Kinesthetic/Tactile, Audio and Visual Learning.

. Provided Formative and Summative Assessments to evaluate knowledge and

develop training modifications.

SMART SOLUTIONS ( Pittsburgh, Pennsylvania ( 7/1998 - 6/2000

Multi-media Technology Company and Reseller.

Sales Consultant

Increased dealership market share and brand awareness of SMART Technologies

and Audio Visual products. Performed sales presentations to potential

customers including K-12 school districts, higher education institutions

and corporations in the Western Pennsylvania market.

Achievements:

. Increased sales across all markets in difficult economic climate.

Expanded sales by 30% maintaining existing accounts and developing new

business.

. Performed aggressive new business prospecting by cold-calling C-Level

executives.

. Developed custom training solutions and educational sales presentations

for customer's needs.

Additional Experience

Loss Prevention Manager, Sears Roebuck and Company, Los Angeles, California

Data Center design and Construction Consultant, Insite Builders Irvine,

California

Data Center Design Construction Consultant, Computer Site Development

Corporation Chatsworth, California

EDUCATION

Bachelor of Arts in Sociology

Thiel College, Greenville, Pennsylvania

Associate of Arts and Science in Criminal Justice

Community College of Beaver County, Monaca, Pennsylvania

MARK DEHAVEN ( Page 3 ( acomfd@r.postjobfree.com

PROFESSIONAL TRAINING / CERTIFICATIONS

Dale Carnegie How to Win and Influence Friends

Interview and Interrogation Techniques, Wicklander & Zulawski

Cal OSHA Standards SB198 Los Angeles Chamber of Commerce

Increasing Effectiveness, Personal Effectiveness, and Retail Management

Sears Educational Institute

SMART Certification Sales Professional for Business, SMART Technologies

SMART way to sell. Consultative Selling- Optime, SMART Technologies

SMART Certification SMART Notebook Level 2, SMART Technologies

COMPUTER SKILLS

Microsoft Office Suite, Microsoft 365 Office, Conferencing Tools

AFFILIATIONS

Southpointe Marcellus Shale Chamber of Commerce

Washington County Chamber of Commerce

AWARDS AND RECOGNITION

Million Dollar a Month Club Member, SMART Technologies

Over-Achiever Award, SMART Technologies

Sales Champion Award, SMART Technologies

Best Presenter Achievement Award, Optime

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