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Tech support medical billing marketing banking

Location:
Bengaluru, KA, India
Posted:
March 07, 2015

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Resume:

Alfred Ajay Kumar. G

Mobile No: +**-

968-***-****

********@*****.**.**

Objective

To seek a challenging position in industry that needs innovation,

creativity, dedication and enable me to continue to work in a

challenging and fast paced environment, leveraging my current knowledge

and fostering creativity with many learning opportunities.

Summary

Total of more than 6 years of competitive experience in IT industry in

Technical and customer Support.

Completed ITIL v3 with certification.

Good work ethics with excellent communication and interpersonal skills.

Capable to delve into the new leading Technologies and ability to work

well in both team environment and individual environment.

Work Experience

Currently working in ISAP Solutions Pvt Ltd as Marketing Manager

handling end to end marketing & sales for ISAP Surveillance Systems.

Worked in Dell as ARE (Advanced Resolution Expert) from February 2011 to

February 2014.

Worked in IBM, Bangalore, as Account Receivables Associate from April

2010 to December 2010 for banking collections process.

Worked in Omega Health Care Services, Bangalore, as Account Receivables

Associate from June 2008 to March 2010 for medical billing process.

Professional Experience:

ISAP Solutions Private Limited

Description: Accomplishing Business development activities by researching &

developing marketing opportunities and plans, implementing sales plans

managing distributors & human resources by recruiting, orienting, training,

monitoring & reviewing job contribution. Accomplishing marketing and sales

operational objectives by contributing marketing & sales information and

recommendations to strategic plans & reviews.

Dell

Description: Providing resolution in complete troubleshooting on

desktops, portables and wireless. Handling issues related to operating

system and its functionalities. Also resolving issues on wireless and

wired networking on portables and desktops.

And also identifying issues on hardware components relating to portables

and desktops. And working on client computers through remote access

using the Dell application in resolving software and windows issues. And

also assist the customers regarding with purchases and issues with the

orders placed through dell online..

IBM DAKSH

Description: Have been into a role of a Account Receivables Associate in

Banking collection process. Handling inbound & outbound calls

communicating with the customers & negotiating for payments for the

credits & setting up the repayment plans for the customer & following up

with customer for regular payments .

OMEGA HEALTH CARE SERVICES

Description: Worked as Account Receivables Associate for medical billing

process. Making out bound calls for the US based insurance companies &

filing the medical claims on behalf of the hospitals & Follow up with

the insurance companies and make sure the claim gets paid.

Educational

Qualification

B.COM - Through distance Education in the year 2008 (Bundelkhand

University, Jhansi )

P.U.C - in Cathedral Composite Pre University College, Richmond Road,

Bangalore in the year 2005 (Pre University Board)

S.S.L.C - in L.C.R. School in the year 2003 (Karnataka Secondary

Education Board)

Technical Skills

Operating Systems All Microsoft OSs, basics of Linux/Unix.

Computer Network Hardware and Networking,Configuring

routers/switches

Personal

Information:

Name Alfred Ajay Kumar .G

Date Of Birth 02/09/1987

Languages Known English, Tamil, Hindi, Kannada.

Address #3 Shalom House 1st main Nethaji Nagar Mathikere

Blr 560054

I hereby affirm that the information furnished above is true to the best of

my knowledge and belief.

Place: Bangalore

Date: (Alfred Ajay Kumar. G)



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