Tech support medical billing marketing banking
Resume:
Alfred Ajay Kumar. G
Mobile No: +**-
********@*****.**.**
Objective
To seek a challenging position in industry that needs innovation,
creativity, dedication and enable me to continue to work in a
challenging and fast paced environment, leveraging my current knowledge
and fostering creativity with many learning opportunities.
Summary
Total of more than 6 years of competitive experience in IT industry in
Technical and customer Support.
Completed ITIL v3 with certification.
Good work ethics with excellent communication and interpersonal skills.
Capable to delve into the new leading Technologies and ability to work
well in both team environment and individual environment.
Work Experience
Currently working in ISAP Solutions Pvt Ltd as Marketing Manager
handling end to end marketing & sales for ISAP Surveillance Systems.
Worked in Dell as ARE (Advanced Resolution Expert) from February 2011 to
February 2014.
Worked in IBM, Bangalore, as Account Receivables Associate from April
2010 to December 2010 for banking collections process.
Worked in Omega Health Care Services, Bangalore, as Account Receivables
Associate from June 2008 to March 2010 for medical billing process.
Professional Experience:
ISAP Solutions Private Limited
Description: Accomplishing Business development activities by researching &
developing marketing opportunities and plans, implementing sales plans
managing distributors & human resources by recruiting, orienting, training,
monitoring & reviewing job contribution. Accomplishing marketing and sales
operational objectives by contributing marketing & sales information and
recommendations to strategic plans & reviews.
Dell
Description: Providing resolution in complete troubleshooting on
desktops, portables and wireless. Handling issues related to operating
system and its functionalities. Also resolving issues on wireless and
wired networking on portables and desktops.
And also identifying issues on hardware components relating to portables
and desktops. And working on client computers through remote access
using the Dell application in resolving software and windows issues. And
also assist the customers regarding with purchases and issues with the
orders placed through dell online..
IBM DAKSH
Description: Have been into a role of a Account Receivables Associate in
Banking collection process. Handling inbound & outbound calls
communicating with the customers & negotiating for payments for the
credits & setting up the repayment plans for the customer & following up
with customer for regular payments .
OMEGA HEALTH CARE SERVICES
Description: Worked as Account Receivables Associate for medical billing
process. Making out bound calls for the US based insurance companies &
filing the medical claims on behalf of the hospitals & Follow up with
the insurance companies and make sure the claim gets paid.
Educational
Qualification
B.COM - Through distance Education in the year 2008 (Bundelkhand
University, Jhansi )
P.U.C - in Cathedral Composite Pre University College, Richmond Road,
Bangalore in the year 2005 (Pre University Board)
S.S.L.C - in L.C.R. School in the year 2003 (Karnataka Secondary
Education Board)
Technical Skills
Operating Systems All Microsoft OSs, basics of Linux/Unix.
Computer Network Hardware and Networking,Configuring
routers/switches
Personal
Information:
Name Alfred Ajay Kumar .G
Date Of Birth 02/09/1987
Languages Known English, Tamil, Hindi, Kannada.
Address #3 Shalom House 1st main Nethaji Nagar Mathikere
Blr 560054
I hereby affirm that the information furnished above is true to the best of
my knowledge and belief.
Place: Bangalore
Date: (Alfred Ajay Kumar. G)
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