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Customer Service

Location:
Washington, DC
Posted:
March 09, 2015

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Resume:

Carolyn Bell

**** *** **. ** #** Professional Summary

Washington, DC 20002

202-***-****

****************@*******.***

Versatile Receptionist with two years’ work experience in Customer Service

and Administrative Support I have skills with Microsoft office and maintain

records. Able to consistently meet deadlines and perform well in a fast paced

environment.

Employment History

Receptionist

May 5,2014 – October 24,2014 Dress For Success, Washington, DC 20012

Provide customer support threw over the phone and in person.

Ensure all the customers sign the sign-in sheet and check the purpose of

them being suited.

Schedule appointments and cancel appointments.

Sort out clothes and categorize by sizes.

Assist clients with clothing and shoes.

Organize clothing racks.

Breakdown boxes in the storage room.

Steward/Porter

July 2013- October 2013 Cheers Hospitality, Washington, DC 20001

Ensure all customers requirement are met.

Cater to events up to five thousand people with 20 team members.

Preparation of food.

Set up tables and chairs and prepare for the guest.

Transport food and utensil.

Clean all utensil and large machines.

Make sure all area are clean.

Security Officer Intern

February 2012- October 2012 Keystone Job Corps, Drums, PA 18222

Monitor student lunch and pay line to maintain order and safety.

Traffic control for on-campus community events.

Conduct a foot patrol on campus to observe any abnormal activities.

Education

Keystone Job Corps 2012 – Drums, PA

Office Administration Certification

Basic homeland Security Certification

Van Ness UDC 2010 – Washington, DC

Child Development Association Certification

Ballou Stay 2007- Washington, DC

High School Diploma

Other Experience

Wrote activity reports, field notes and maintain a log book.

Able to use Excel, Microsoft Word, and Power Point

Able to type 45 wpm.

Filed correspondence and documents.

Experiences with reviewing and processing invoices, receiving reports,

and purchase orders.

References

References are available on request.



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