Customer Service Medical Assistant
Resume:
TAKIDAH V. RIGGSBEE
Washington,D.C. 20009
********@*****.***
OBJECTIVE: Seeking an entry level position with a company that will allow me to contribute my
superb customer service skills, my motivated attitude and allows for career growth opportunities.
KEY SKILLS: Service Orientated, Super Organized, Energetic, Self controlled, Excellent
Communicator,
WORK EXPERIENCE:
Timm Spa (Washington, D.C.) October 2013–
February 2014
Medical Assistant / Office Assistant
• Greeted and escorted patients to examination rooms, interviewed patients to obtain
medical information, performed vitals, EKG’s and recorded data into patients medical file
• Answered phones and helped answer any questions
• Set up IV’s for patients and administered medications as directed by the physician
• Prepared rooms for patient examinations, prepared rooms for colon hydrotherapy sessions
and for infrared saunas
• Cleaned and sterilized instruments and disposed of contaminated supplies
• Explained treatment procedures, medications, diets, or physicians' instructions to patients
• Explained payment options
Howard University Hospital (Washington, D.C.) August 2013 –
October 2013
Post Anesthesia Care Unit/Surgery Center Externship
• Greeted and escorted patients to examination rooms
• Answered phones and dealt with any patient concerns
• Administered medications as prescribed and explained treatment procedures to patients
• Inquired on patients medical history, performed and recorded patients' vital statistics such
as heart rate, blood pressure, weight, and EKG’s
• Prepared treatment rooms, sterilized instruments, and disposed of bio-hazard materials
• Generated and submitted daily reports to Supervisor
Westin Georgetown (Washington, D.C.) April 2012–
July 2012
Housekeeping Attendant
• Organized and stocked linens, towels, toilet items, and cleaning supplies onto work carts
• Dusted, cleaned and sanitized guest rooms and common areas
• Emptied wastebaskets and transported other trash and waste to disposal areas
• Vacuumed and shampooed rugs, carpets, upholstered furniture, and draperies
• Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary
CLINICAL SKILLS:
• Vital signs
• Injections
• Urinalysis
• Setting up trays
• Autoclaving Instruments
• Administering medications as directed by physician
• EKG’S
• Preparing patients for examination
OFFICE SKILLS:
• Answer telephones
• Schedule and confirm patient appointments.
• Operate office equipment, such as messaging systems, fax machines and printers
• Maintain medical records/EHR
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
• Receive and route messages, such as laboratory results to appropriate staff
• Transmit correspondence or medical records by mail, e-mail, or fax
• maintaining an inventory of supplies
• Interview patients to complete documents such as intake or insurance forms
EDUCATION & CERTIFICATIONS:
*Department of Health and Human Services (Washington, D.C.)
April 2014 Community Emergency Preparedness Training/ American Red Cross CPR
Certification
*Technical Learning Centers (Washington, D.C.)
August 2013 Certified Medical Assistant (National Health career Association) /
CPR and AED Certification-2013 and 2014
*VMT Education Center (Washington, D.C.)
November 2011 Certified Nursing Assistant D.C. Education
Licensure Commission
*University of the District of Columbia (Washington, D.C.) August 2003 –
May 2004
Some Course Work in General Studies
*Eastern Senior High School (Washington, D.C.) Graduated
in 2003
High School Diploma
Contact this candidate