Customer Service Quezon City
Resume:
FHOEBE CATES S. LOBERIANO
Blk **c Lot ** Matthew St., Cielito Homes Caloocan City
Tel. No. (02)950-5916 Mobile No. 093********
Email: ***********@*******.***
Career Objective: To serve and be part of a company that will bring me to
the highest point of professional servicing that provides me satisfactory
in return of my full effort, knowledge, dedication, skills, experience and
time.
CIVIL SERVICE ELIGIBILITY
Career Service Sub-Professional Examination April 6, 2014
NATIONAL CERTIFICATE
National Certificate III - Bookkeeping March 28, 2014
WORKING EXPERIENCE
CONCENTRIX-DAKSH
October 11, 2014 - January 28, 2015
Customer Service Specialist
7th Floor SM Cyberwest, EDSA cor. West Ave.
Quezon City
TRAININGS
NATIONAL KIDNEY AND TRANSPLANT INSTITUTE
Chairman's Office, Adult Nephrology Department
East Avenue, Quezon City
July 01, 2014 - August 11, 2014 (100 hours)
LAND TRANSPORTATION OFFICE
Records Department
Brgy .Kaligayahan, Novaliches, Quezon City
April 26, 2014 - May 29, 2014 (200 hours)
QUEZON CITY HALL OF JUSTICE
Prosecutor's Office
Quezon City Hall Compound
1100 Quezon City
October 13, 2014 - November 12, 2014
SEMINARS ATTENDED
INNOVATIVE STRATEGIES
FOR SUCCESS IN JOB MARKET
Guest Speaker
University of Caloocan City
May 17, 2014
SECURITY OF TENURE IN A GLOBALIZED
AND COMPETITIVE WORKPLACE
University of Caloocan City
May 17, 2014
GOOD MANAGEMENT:
A BRIDGE TO A BUSINESS SUCCESS
University of Caloocan City
February 24, 2014
PREPARATION FOR FUTURE INTERVIEWS
IN A GLOBALIZED OFFICE ENVIRONMENT
Father Hofstee Community Hall, Tala, Caloocan City
September 21, 2013
QUALIFICATION STANDARD FOR FUTURE STENOGRAPHERS
Father Hofstee Community Hall, Tala, Caloocan City
September 21, 2013
EDUCATIONAL BACKGROUND
TERTIARY UNIVERSITY OF CALOOCAN CITY
Tulip St., Area C, Camarin Caloocan City
Bachelor of Science in Office
Administration
Major in Office Management
S.Y. 2012-Present
SECONDARY CIELITO ZAMORA HIGHSCHOOL ANNEX2
Jonah Street, Cielito Homes, Caloocan
City
S.Y. 2004-2005
NATIONAL COLLEGE OF BUSINESS AND ARTS
Regalado Ave., Fairview, Quezon City
S.Y 1999-2002
ELEMENTARY CIELITO ZAMORA MEMORIAL ELEM. SCHOOL
Mahogany Street, Cielito Homes, Caloocan
City
S.Y. 1993-1999
SKILLS
. Computer Literate (MS Word, MS Excel, MS PowerPoint)
. Typing skills
. Mastery in Office Procedures (Handling Calls, Handling Mails, Filing
etc.)
. Stenography (dictation and transcription)
. Bookkeeping
ORGANIZATIONAL AFFILIATION
Board of Director, Philippine Association of Students in Office
Administration (PASOA) S.Y. 2014-2015
PERSONAL INFORMATION
Nickname : Cates
Birthday : December 26, 1986
Age : 27years old
Height : 5'2
Weight : 96 lbs.
Nationality : Filipino
Civil Status : Single
Language : English, Filipino
Religion : Roman Catholic
CHARACTER REFERENCES
Dr. Shirley V. Saragcon University of Caloocan City
BS in Office Administration, Dept.
Head
Tulip St., Area C, Camarin,
Caloocan City
Ms. Joan T. Tulod Office of the Solicitor
General
Department of Justice
Administrative Officer IV
Legaspi Village, Makati City
Mrs. Decina Francisco University of Caloocan City
Librarian/ Head of Campus Church
Ministry
Tulip St., Area C, Camarin,
Caloocan City
"I hereby certify that the above information is true and correct to
the best of my knowledge."
FHOEBE CATES S. LOBERIANO
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