Mark J. Montano
Email: ********@****.***
Administrative Work History
• Sarasota FL/ Great Falls MT V.A. – Worked closely with my V.A. officers with the
organization, filing, of important medical/personal records with Vets in the local are.
Experience is various computer programs including, excel, word, office program etc.
Answered phones and set up appointments for veterans. Handled sensitive medical
information responsibly in the facility. Practiced safe procedures for the proper storage
and distribution of sensitive content. Conducted classes for veteran testing. Sarasota
V.A./ Aug. 2011 until July 2012 reason for leaving, moved to M.T. Great Falls V.A./
January 2013/ May 2013 reason for leaving, didn’t have enough credit hours for
eligibility.
* Worked for the Ritz Carlton of Sarasota as Loss Prevention Officer. Responsible for the
security of the members and company assets. Create a safe environment for all club members
and employees. Oct. 2010 until July 2011 reason for leaving, attended school full time.
Labor/ Field work
• United States Air Force from 2002 until 2008. Received honorable discharge after
contract expiration. Level 5 Electrical Journeyman with supervisor experienced.
Valuable work experience on both job site/ administrative arena’s. Led work groups to
missile field areas to install/fix sensitive equipment vital to the mission. Received secret
clearance to work on sensitive sites.
• Manson/ worker for Northwind Inc. Custom built fire places and installer of stone/ brick
for residential/ businesses Sept. 2008 until April 2009 reason for leaving, moved to M.T.
• Warehouse worker/ Materials Handler. Responsible for thousands of dollars in consumer
products. Provided customer service to active/retired military personal. Sept. 2009 until
Aug. 2010 reason for leaving Moved to F.L.
• Assistant manager for Journeyz corp. Exceeded as a salesman and customer service rep.
Made management within 30 days of employment.
• Assistant manager for TradeHome Shoes Inc. Again exceeded as a salesman and
customer service rep. Made manager within 30 days of employment.
Education
• C.O.T./ Great Falls, M.T.
Summer semester 2010, Spring semester 2013
• S.C.F./ Badenton F.L.
Fall 2011, Spring 2012
• Physical Therapy Major
Personal
• High School Gradute
• Completed 5 level training for Electrical Systems Journeymen
• Achieved status of supervisor in the U.S.A.F.
• Completed 18 credits towards P.T.A. degree
• Achieved management positions with two previous sales jobs
• Successfully raising two children as a single parent
• Attained security clearance for the U.S.A.F./ Loss Prevention/ V.A. positions
Summary of Professional Qualifications
• A year of experience with case sensitive documents for the Department of Veteran Affairs
• Experience in proper handling/ distribution/ organization of veteran medical records
• Earned 3 types of supervisor/ management positions
• Outstanding customer service including interactions with customers/employees