Customer Service
Resume:
Marquita Glenn
*********@*****.***
OBJECTIVE: The opportunity to utilize my experience as a
Leasing Consultant by working with an ambitious organization,
where I can assume responsibility over all duties assigned.
EDUCATION:
2006 Parking Enforcement
Specialist Course
1998-2001 Miami Northwestern Senior
High Miami, Fl
High School Diploma
PROFESSIONAL EXPERIENCE:
08/14 to Present Security Guard
Florida State Protection Unit Miami, Fl
• Answer multiple-line system, took messages,
screened and routed calls
• Responsible for logging in packages, scheduling
house keeping, elevator time, pest control, and responsible
for issuing packages to the right resident
• Check all ID to ensure the proper guest are going
to the correct place
• Assist residents in noise complaints, maintenance
issues or parking issues
08/06 to 11/12 Parking Enforcement
Specialist Miami Parking Authority
Miami, Fl
• Enforce City and County parking codes and non-
moving codes
• Make arrangements for towing of illegally parked
vehicles
• Gives directions, assists stranded motorist, and
provide general assistance to the general public
• Prepares reports and files citation
• Team player
03/06 to 08/06 Sectary/Toll Booth
Collector Miami-Dade County Miami,
Fl
• Perform clerical duties such as filing, faxing,
answering telephones, make reservations, make schedules,
operate computer, and dispatch
information to toll booth collectors
• Collect money and ensure a daily log
• Maintain stock inventory and order supplies
10/04 to 11/05 Detention Aide
Broward County Sheriff’s Office Fort Lauderdale, Fl
• Perform various entry-level support activities
according to shifts, i.e. laundry, sanitation, cleaning and
utilities duties
• Distribution of inmate laundry and linen
• Supervise inmates under appropriate controls and
security level in cleaning, painting of surfaces, waste
collection, cleaning and sanitation of staff restroom
facilities, distribution of supplies, and related duties
• Pickup staff and inmate food also inmate laundry
and linen
• Inventory on chemicals, inmate uniforms and
blankets
06/03 to 12/03 Distribution and
Processing Clerk United States Postal Service
Fort Lauderdale, Fl
• Process mail and parcels
• Push mail onto receiving dock
• Print out daily logs
06/02 to 06/03 Casual Carrier
United States Postal Service Miami, Fl
• Delivered mail and parcels
• Provided customer service
SKILLS:
• Excellent written and oral communications skills
• Computer Skills: Microsoft Office XP, Microsoft
Windows XP, Excel and Outlook
Contact this candidate