Jessica M. Howard *

Jessica M. Howard

PSC ** Box 1678 APO, AP 96326 JP 080-****-**** acols0@r.postjobfree.com

Human Resource Professional

Dedicated to ensuring an organization effectively utilizes its most important asset,

its people.

I am actively seeking to fulfill a human resource management position where my talents, skills, and education may

Objective, Skills, and Qualifications

benefit an innovative and viable company. Below are my relevant skills and qualifications.

Policy Development/Implementation Oral/Written Communication Time Management

Cultural and Global Competence Problem Solving / Business Strategy Results-Oriented and Motivated

Conflict Resolution Techniques Management and Leadership Change Management

Computer-Based Data Systems Organizational Discipline Theory Corporate Training and Development

Japanese Proficiency N5 Level HR Development and Management Typing Proficiency 90 WPM

Professional Experience

Phoenix Consulting, Inc.

-Human Resource Director / Corporate Development

Direct and manage the recruitment process for all corporate trainers and oversees on-boarding program

Developed top-notch employee orientation program to prepare over 50 corporate trainers for new clients

Assisted CEO in the development of value propositions and core competencies for launch of new website

Facilitated the newly developed company's transition from the parent company to its own corporate entity

Wrote and edited corporate training handbooks, employees manuals, and policy and procedural guidelines

Created new assessment tool and implemented entirely new evaluation system for all corporate employees

Managed client training schedules and wrote and copyrighted new course content for corporate training use

PricewaterhouseCoopers, Inc.

-Corporate Training and Development

Developed over 15 individual program focuses for corporate partners tailored for Business English skills

Jessica M. Howard 2

Conducted intensive seminars on various business skills necessary for international / global operations

Assessed progress of corporate executives through skill assessments to better deliver development programs

Participated in monthly meetings with corporate HR department to analyze and modify training program

Produced individual development reports on every student and provided exceptional feedback and coaching

Actelion Pharmaceuticals –

Nitto Denko Pharmaceuticals –

Meiji Seika Pharmaceuticals –

Takeda Pharmaceuticals

Asahi Kasei Medical

SATO Group - Meguro, Tokyo, Japan

Mitsubishi Corporation

Internet Initiative Japan

Toshiba Corporation

TrendMicro – Shinjuku, Tokyo, Japan

Synergy – Shinjuku, Tokyo, Japan

AXA Insurance – Shinjuku, Tokyo, Japan

Kinetsu World Express

-Corporate Trainer & Independent Consultant

Assigned as the training facilitation manager overseeing the implementation of several business courses

Developed and taught intensive courses on English for specific purposes in a global business environment

Assisted staff in their company's transition from a Japanese domestic company to an international firm

Facilitated language development for international employees through seminars and internet based learning

Coached and prepared students for effective transition from university to Japanese corporate environment

Created course curriculum for English business skills program tailored to company's industry position

Designed / developed level-appropriate presentation content for classes spanning a period of six months

Created and delivered highly interactive curriculum and lesson plans based on client directions and requests

Jessica M. Howard 3

University of Phoenix

-Adjunct Faculty – School of Business

Developed facilitator guidelines, drafted and published syllabi, and defined course objectives and

schedules

Evaluated assignments and research, provided mentorship, and developed grading rubric for submissions

Created independent learning tasks for students and evaluated performance to provide necessary feedback

The Open University

-Pre-MBA Program Coordinator for Distance Learning

Conducted lectures for pre-MBA students, provided feedback for course assignments, and facilitated testing

Monitored student progression through consistent evaluations of Global Skills Communication coursework

U.S. Air Force – Yokota Air Base, Tokyo, Japan

-Traffic Management Supervisor / Quality Assurance Inspector / Unit Safety Manager

Led department safety program and provided training for 480 employees on strict government procedures

Conducted 160 quality assurance evaluations and monitored progress of department training requirements

Supervised 15 subordinates, provided performance feedbacks, and initiated all annual evaluation reports

Managed day-to-day department tasks and liaised with Japanese counterparts to control classified property

Oversaw major work center merger and provided essential training within short timeline to new employees

Assisted in labor utilization study to facilitate regional headquarters realignment of assigned personnel

U.S. Air Force – Eskan Village, Riyadh, Kingdom of Saudi Arabia

-Logistics and Transportation Department Supervisor

Initiated shipment documents, prepared over 500 invoices for billing, and developed department file plan

Provided entitlement counseling for division employees and closely monitored costly contract agreements

Facilitated bilateral training in highly diverse section and effectively supervised 5 host country employees

U.S. Air Force – Contingency Operating Base Speicher, Tikrit, Iraq

-Passenger Terminal Supervisor

Jessica M. Howard 4

Coordinated high visibility tasks in war-time environment and led 5 employees through daily operations

Conducted managerial functions and facilitated movement of mission critical government-owned property

U.S. Air Force – Seymour Johnson Air Force Base, Goldsboro, NC

-Traffic Manager

Utilized federal guidelines to certify and transport hazardous, classified, and sensitive government assets

Briefed 600+ division employees on entitlements and conducted logistical tasks according to regulation

Performed audits on commercial ticket office and ensured appropriate and timely movement of employees

Reconciled billing accounts and conducted analysis for headquarters to validate cost-saving procedures

Coordinated short notice logistical tasks, certified payment invoices, and initiated excess cost collections

Pizza Plus – Hampton, TN

-Assistant Branch Manager

Responsible for employee scheduling, budgeting and inventory management, and marketing strategies

Conducted all interviews for job positions and assisted with hiring, orientation, and on-boarding processes

Completed required documentation for new hire employees and conducted over 20 performance reviews

Assisted with implementation of newly developed e-learning program in 4 branch locations across 3 states

Awards and Volunteerism

John L. Levitow Leadership Award Winner

Logistics Department Manager of the Quarter

Air Force Commendation Medal

MBA Magna Cum Laude Graduate

Recognized as Annual Community Top Volunteer

Army Commendation Medal

Division Traffic Management Supervisor of the Year

Counsel Secretary for Airmen Against Drunk Driving

Jessica M. Howard 5

Unit Representative for Department of Defense Combined Federal Campaign

Air Force Achievement Medal

Education and Training

Northcentral

University

Prescott Valley,

AZ

2012 –

Present

Post Master’s

Certification in

Business

Management

GPA:

3.72

(Ph.D) Doctor

of Philosophy in

Human

Resource

Management –

ABD

Northcentral

University

Prescott Valley,

AZ

2011 -

2012

Jessica M. Howard 6

(MBA) Master

of Business

Administration

in Human

Resource

Management

GPA:

3.83

Mount Olive

College Mount

Olive, NC

2007 –

2010

(BAS) Bachelor

of Applied

Science in

Human

Resource

Management

GPA:

3.42

(BAS) Bachelor

of Applied

Science in

Business

Management

Community

College of the

Air Force

Maxwell-

Jessica M. Howard 7

Gunter, AL

2007 -

2010

(AAS)

Associate of

Applied Science

in Transportation

GPA:

3.42

Airman

Leadership and

Management

Course Yokota

AB, Tokyo,

Japan

2013

Frontline

Supervisor

Training

Course Yokota

AB, Tokyo,

Japan

2013

U.S. Customs

and Border

Clearance

Course

Seymour

Johnson AFB,

Goldsboro, NC

Jessica M. Howard 8

2010

Hazardous

Materials

Handlers

Course

Seymour

Johnson AFB,

Goldsboro, NC

2009

Pizza Plus

Manager’s

Training and

Leadership

Course

Blountville, TN

2005

References

Available Upon Request

Contact this candidate