supply chain management, operations, procurement

Mark N. Coulton

Davie, FL ***** *******.****@*****.***

954-***-**** LinkedIn: Mark Coulton

INTERNATIONAL SUPPLY CHAIN MANAGER

Top performing International Supply Chain Manager with outstanding

success in the QSR industry within 19 major markets in Latin America and

the Caribbean. Known for delivering food cost savings for Franchise

operations through personal business ethics, long term supplier

relationships and near zero product liability. Consistently identifies,

communicates and develops in-country suppliers and products that meet or

exceed US specifications for international menu implementation.

Background encompasses procurement, logistics, operations, training, QA,

and R&D functions. Charismatic negotiation leadership and influencing

skills generated outstanding business opportunities saving millions in

potential expenditures without compromising quality or interrupted

product flow. Highly energetic, multi-tasking strategic thinker known

for producing results. Dedicated to enhancing, enforcing and protecting

the brand image and protocol. Fluent Bilingual (Spanish/English).

QUICK SERVICE RESTAURANT (QSR) EXPERIENCE

The Wendy's Company - 1992 to

2014

(Global quick service hamburger chain with 6500 restaurants in US and 29

other counties)

Manager, Int'l Supply Chain Management, Latin America / Caribbean (LAC)

Region.

Reported to the Director of International Supply Chain Management of the

LAC Region, managed existing and new market development for Supply Chain,

Purchasing and Distribution logistics. Restructured in-country product

sourcing and development opportunities for all menu items (proteins, buns,

fries, dairy, beverages, condiments, sauces, dressings, paper and

packaging). Oversaw 260 plus restaurants operating in 21 markets.

. Generated actual food cost savings of $1M+ per year for 2010, 2011,

2012, 2013 and 2014. Impact on some Markets was from 0.50% to 4.2 % of

total food and paper costs.

. Opened over 200 restaurants and 12 new markets internationally,

maintaining them with uninterrupted product flow and manageable food

and paper costs.

. Developed local in-country suppliers for beef, buns and poultry,

leveraging them for multi-market distribution, reducing costs by 5% to

7% and generating over $600k in global savings.

. Implemented local cup, bag, and paper suppliers in the LAC Region,

resulting in lowering paper costs 1% to 2.5% in some markets.

. Spearheaded SCM, QA, and R&D projects that involved leveraging with

the Domestic and/or local suppliers, often at no added expense or

additional costs to the LAC markets.

. Implemented first ever Soccer "World Cup Combo Box" used

internationally during the 2014 FIFA World Cup.

. Received International "Wendy's Employee of the Year" award for

uninterrupted product supply for beef for the LAC Region during the

"Mad Cow" outbreak.

. Recognized in 2013 by the Asian Pacific Region for outstanding service

in securing uninterrupted product flow for that Region.

. Successfully launched 14 promotions in LAC market for 2014, managing

the product sourcing and delivery to the markets, coinciding with the

U.S. national launches.

. Opened Argentina as the first ever 100% in-country locally sourced

market; no imported items.

MARK N. COULTON PAGE 2

THE WENDY'S COMPANY (Continued)

. Assembled international bilingual paper goods and packaging at no

additional costs to the LAC markets through effective negotiation

skills and positive supplier relationships.

. Oversaw and managed international logistics and shipments via our US

Consolidator (Distribution Center), ensuring uninterrupted product

flow.

. Implemented Supply Chain Task Force committees in Mexico and Central

America lowering their food and paper costs an average of 4.5%

internally.

. Mentored and indirectly managed 17 LAC Franchisee SCM teams, enhancing

their market share and positively impacting their ROI. Streamlined

their systems, processes and costs, improved inventory turnover, while

building win/win relationships and partnerships.

. Exhibited strong business acumen, globally recognized for being

culturally sensitive and diplomatic with effective influencing and

leadership skills.

. Dedicated to upholding the brand image and logo, ensuring compliance

and high consumer satisfaction operationally and product quality wise.

RESTAURANT / FOOD INDUSTRY EXPERIENCE Prior to 1992:

SYSCO Foodservice of South Florida, Miami, FL Marketing and

Sales Associate

Master's International Foodservice Inc., Miami, FL Vice

President of Operations

Burger King Corporation, Miami, FL Restaurant

Manager

Taco Nacho, Jacksonville, FL Vice President of

Operations

Wendy's Restaurants of Miami, Miami, FL District

Training Store Manager

EDUCATION AND ACHIEVEMENTS

Florida International University, Miami, FL

B.S. in Hotel Restaurant Management, School of Hospitality Management

Advanced Public Speaking

Dale Carnegie Seminars

"Wendy's International Employee of the Year Award".

Dave Thomas "MBA Award" for dedicated commitment to the Wendy's Brand and

system.

Recognized for "Outstanding Contributions" by Asia Pacific Region in

2013.

AFFILIATED ASSOCIATIONS, CERTIFICATIONS AND ACTIVITIES

MCFE, (Master Certified Foodservice Executive) and CPM Certified

Purchasing Manager), certified by International Foodservice Executives

Association (IFSEA)

American Management Association (AMA), multiple certifications in

leadership, management, communication, project management, analytical,

finance and accounting skillsets

Guest lecturer at Florida International University (FIU) for the Masters

of International Business School on International Supply Chain Management

and Logistics for over ten years.

Volunteer, Big Brothers Big Sisters Organization of Broward County:

Managed food service operations for two annual corporate events for the

last ten years

Charter Member, FIU Alumni Board of Broward County

Languages: Bilingual; fluent command of Spanish

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