Customer Service Sales, AP and AR specialist, Office manager
Resume:
ALEJANDRA RUBI
Chula Vista, CA 91913
*********@*****.***
Billing / Accounts Payable and Receivable Experience
Bilingual /Bicultural Administrative Graphic Designer. Ability to apply highly professional, analytical and client
Objective
Summary of Qualifications
management skills within an office environment with attention to detail. Experience in administrative, client
management & tracking, customer support and billing roles. Exceptional level of customer service, monitoring
transactions, project management, and meeting deadlines. Knowledgeable in sales, retail & administrative customer
service, insurance, accounting, and billing. Pride in accuracy, commitment and the ability to manage multiple tasks
simultaneously. Strong interpersonal communications skills and interaction with people from diverse professional and
cultural backgrounds in a courteous manner.
Leadership
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Project Management
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Skills
Bilingual in English & Spanish
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Managing Competing Priorities
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Office & Administrative Management
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Excellent Organization and Customer Skills
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Accounting
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Problem Solving
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Quality Control
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Payable and Receivable Accounts Experience
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Cross Cultural Communication
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Excellent Computer skills in Windows and Apple based products & software: Microsoft
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Office, Word, Excel (v lookups, pivot tables and Sum), Adobe Acrobat Design (Illustrator,
Photoshop, In Design, Dreamweaver), billing and sales tracking company software, credit card
processing software.
June 2002
Education
Universidad Iberoamericana, Mexico City
Alejandra Rubi
B.A. Graphic Design
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April 2012– Present
• Generates
Commercial Billing / Accounts Payable and Receivable Coordinator monthly
Southern State Insurance Services
statements
and reports, with reconciliation of bank accounts.
Experience
• Make sure vendors and clients are paid correctly.
• Submits company payments to multiple insurance carrier companies and finance companies
• Generate invoices and checks, process payments in an accurate and timely manner.
• Unearned commission payments.
• Manages and creates new finance loans.
• Submits client payments to multiple finance companies, identifying any possible issues regarding billing and
re writing insurance quotes.
• Collects delinquent accounts and processes billing.
• Invoices & collections of payments.
• Quickly and effectively solves customer challenges via phone.
• Follows up on clients’ monthly payment schedules, payment reminders and policy cancellations & inspection
notices.
• Manage cash and credit card client’s payments.
• Makes deposits into company bank account.
• Administrative duties include managing mail, organizing appointments, email communications, preparing
invoices. Organize meetings.
• Lookup and keep track of payments submitted without policy or reference number.
• Follow up on direct bill accounts.
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• Follow up on client’s payments, late payments, NSF and charge backs.
• Reconciliation between Credit Card income, sales, and payments.
• Follow up collections.
January 2009– September 2011
• Manage
Accounts Receivable and Payable / Billing and Sales Coordinator billing
ATX Automotive Export Company department,
prepared invoices, sales receipts.
Experience
• Reconciliation of bank account, between sales, client’s payments, deposits and vendor payments.
• Submit payments to vendors by invoice or statement.
• Solved customer service complaints.
• Prepare payments made to US customs for exporting.
• Tracked sales and monitored client lists outside the US.
January 2005– December 2007
• Manage
Administrative Coordinator / Accounts Receivable and Payable payments,
My Little Teahouse invoices, sales
receipts and checks.
Experience
• In charge of vendor payments.
• Managed billing, administrative and office management duties.
• Reconciliation of bank accounts.
• Responsible for booking, managing and organizing parties.
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Alejandra Rubi
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