Customer Service Medical

Lynn Du Bose

Ann Arbor, MI

**********@*****.*** - 224-***-****

To utilize my professional skills for advancement in my career.

WORK EXPERIENCE

Independent Contractor

Flint, MI - March 2012 to Present

Responsibilities: Build compensated communities through which products and services flow. Promote personal

development, life coaching, leadership mentoring and relationship building.

Child Care Assistant

Dexter Public Schools - Dexter, MI - September 2009 to February 2013

Responsibilities: Care for children K - 6th grade after school program and special programs. Help with

homework and enhance children's learning and development. Clean and disinfect classrooms, dust and

vacuum classroom tables and floors, clean windows, order classroom supplies, clean up or fix broken items

in classroom, prepare snacks for children, clean or mop up spilled food or liquids, and arrange furnishings

in classrooms.

Account Manager

Well Point Inc - Deerfield, IL - May 2006 to January 2009

Responsibilities: Annual enrollment, provided information services for all national medical companies, handled

inbound phone calls from doctor's offices, authorized medical procedures for patients.

Benefits Administrator

Hewitt - Lincolnshire, IL - January 2005 to May 2006

Responsibilities: Benefits and administration for several large companies: including annual enrollment, health

care plans, FLMA and other company programs.

Machine Operator

Baxter - Round Lake, IL - February 2004 to October 2004

Responsibilities: Run tests, prepare and package medical products and samples, breakdown and sterilize

medical packaging machines, maintain safety and sanitation and quality control.

Customer Care Professional, Washington Mutual

Washington Mutual - Vernon Hills, IL - March 2003 to January 2004

Responsibilities: Handled calls regarding mortgage payments/adjustments, insurance and taxes.

Customer Service Professional, MCI WorldCom

MCI WorldCom - Downers Grove, IL - January 2001 to January 2003

Responsibilities: Handled customer calls regarding wireless phone services local and nationally.

EDUCATION

Psychology, Early Childhood

Rose State Junior College - Midwest City, OK

College Preparatory

Greenfield High School - Greenfield, TN

Certificate in TK Worldwide

Shekinah Regional Revival & Equipping Center - Ann Arbor, MI

ADDITIONAL INFORMATION

Additional Skill Sets:

Excel, Word, Publisher, PowerPoint

Excellent oral and written communications

Operated forklift, pallet jack, medical sanitation machinery

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