Customer Service Electrical Engineer

Jerriann M. Doll

*** *. ****** **. **** * ? Hillsboro, OH 45133 ? 419-***-**** ?

************@*****.***

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ELECTRICAL ENGINEER

Creative, goal-focused engineering professional exceptionally qualified to

advance goals of an organization through a diverse career exhibiting

expertise in engineering, general business, project management, purchasing

and customer service. Ability to work well under intense pressure,

communication with diverse people and organizations, and creative problem

solving. Consistent high achiever and positive team player. Areas of

expertise include:

- Project Management - Process & Procedures

- System/Process Improvements - Vendor & Customer

Relationships

- Negotiations & Problem Solving - Workflow Coordination

- Critical Thinking - Analytical Skills

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CAREER HIGHLIGHTS

Hobart Corporation, Hillsboro, OH, (June 2014 - Present)

. Redesign, improve, and build new test fixtures

. Update and create work instructions for production lines

Midmark Corporation, Versailles, OH, (March 2011 - June 2014)

. Support four production lines when they experience problems with the

product or testing devices

. Work with customers, customer service and technicians on solutions to

issues in the field

. Redesign, improve, and build new test fixtures

. Update and create documentation for the product and test fixtures

. Maintain and update regulatory compliance for production line testing

and documentation

. Work with suppliers on troubleshooting problems and improving the

product

. Find, test and approve replacement parts for obsolete components

. Maintain and monitor ESD standards on the production lines

Trimble Navigation (fka Apache Technologies Inc.), Dayton, OH (June 2005-

January 2008)

Initially hired as an electrical engineer intern and promoted through the

ranks to Electrical Engineer in the design, manufacture and distribution of

professional laser receiver products for construction leveling and

alignment application under Apache Technologies. After consolidation with

Trimble, the Apache's products the met demand of small construction

companies.

. Created algorithm to distinguish between strobe and laser strike for

receivers and was incorporated into all receiver products

. Created algorithm to distinguish between true laser strike and

reflective laser strike (such as glass) and incorporated into all

receiver products

. Programmed embedded software systems relating to excavation equipment

. Led the approval, testing and corrections of hardware/software at the

functional and system levels, including some hardware design

. Customized hardware/software for a new laser receiver to meet

customers' specialized applications need

. Improved and developed control algorithms for controlling the blade

level on bulldozers and cement screeds

. Analyzed and summarized test results for production decisions

. Developed an automated self-tester for use on the production line -

Testing went from 10 minutes to 1 minute per unit

. Recognized for going "above and beyond the call of duty" to complete a

rush order of customized controllers to meet a customer's schedule

Copeland Corporation, Sidney, OH (Rotating Quarters 2002-2004)

Interned as Mechanical Engineer from 2002 through 2004 and exposed to full

range of engineering services over multiple product lines.

. Worked with mechanical engineers across product lines to set up tests,

modify equipment and order products and parts for testing purposes

. Built briefing materials for summarizing and presenting test results

. Tested and evaluated new parts and components for compressor systems

. Drafted specifications of new equipment in Auto-Cad

Teacher, Holy Angels School, Sidney, OH (1994-2002)

Taught 6th, 7th and 8th grade mathematics, 6th grade science, 6th grade

social studies, and K-8th grade physical education

. In 2002, all 8th graders took the practice 9th grade math proficiency

test and passed - the 1st time ever (and I was their only math teacher

from 6th to 8th grade)

. Coached junior and high school volleyball, basketball and track teams

. Created teaching materials to reach students with an emphasis to reach

every child and with an individually paced format for maximum learning

. Organized events, coordinated schedules and directed athletic

activities as well as planned, organized and ran annual field day and

served as safety guard advisor

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EDUCATION

MBA, Wright State University, Dayton, OH, June 2009-Present, Projected

Graduation 2018

M.S., Electrical Engineering, Wright State University, Dayton, OH, June

2009-Present, Projected Graduation 2016

M.S., Electrical Engineering, University of Dayton, Dayton, OH, 2006-2009

June, 2009 transferred to Wright State University to finish degree

B.S., Electrical Engineering (Electronic Circuits), Wright State

University, November 2005

B.S., Education (Physical Education), The Ohio State University, Columbus,

OH December 1991

Computer Proficiencies:

. Diverse applications including MS Office (Access, PowerPoint, Word,

Excel)

. Programming languages of C++ and C

. Microprocessors by Atmel and Motorola (Freescale)

. Familiar with Altera Cyclone II, Alterea Quartus II, Altrium Designer

6, Assembly language, AutoCAD 2000, CAN, MatLab 7.0, RS-232, RS-485,

Pro-E, Simulink, Verilog HDL and Xilinx.1i

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PROFESSIONAL AND VOLUNTEER ACTIVITIES

. Tutor children and adults in Math and Science (1994-Present)

. Taught Catholic religion classes, St. Peter's Church, Huber Heights,

OH (2008-2010)

. Play softball for several leagues which often support various

charities (1986-Present)

. 2013 - 2015 Committee member for the Mad Run in Ft. Recovery Ohio

which is a charity fundraiser

. Member of the USA Powerlifting Association

. Member of the 2014 - 2015 USA Raw Classic World Team

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