Customer Service Engineer
Resume:
Patti Meidinger
*****@*******.*** • ***** Port Franks Estate Drive, Port Franks, On. N0M 2L0• 519-***-****
March 5, 2015
Mastermind
London, Ontario
To whom it may concern, Re: Customer Service Clerk
I am very interested in the above position that you have advertised. I have 15+ years’ experience in an
Administration/Financial/Marketing role which has enabled me to provide the highest standards for
performance and quality of work completed. My past work experience has taught me the importance of the
ability to work as part of a team and independently. A large portion of my skills has come from working within
the municipal level of government.
In my most recent role, I had the opportunity to work with Lambton College’s Employment & Learning Centre
in Petrolia providing exceptional customer service, budget tracking, ordered office supplies, completed
management’s expense reports and verified all receipts as well as working with the College’s marketing
department to create radio and newspaper ads for services.
I possess exceptional customer service skills, am punctual and dependable. My writing and computer skills are
above average. I have experience working in the not-for-profit sector so I understand their needs as well, I have
worked with all levels of government, stakeholders and community partners.
I am available immediately and am ready to embark on a new and exciting challenge in my professional career
where I can utilize my skills and become part of an amazing team that makes a difference.
Thank you for your consideration.
Yours sincerely,
1
Patti Meidinger
Enclosure: Resume
Patti Meidinger
10147 Port Franks Estate Drive, 226-***-****
Port Franks, ON N0M 2L0 *****@*******.***
Employment Skills
Microsoft Outlook
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Excel
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Word
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Accounting
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Planning
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Project Management
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Education
Lambton College – Sarnia, ON
Business Administration 2 Year program, graduated with honors
Level 1 General Accounting Sarnia, ON
2
Accomplishments
Creation of Town wide electronic filing system
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Professional Experience
Administrative Coordinator Employment Services, Lambton College 2014
• Provide support to Manager of MyCareer and Employment Services, track budget, and work with Marketing to
create brochures, newsletters and newspaper ads. Create radio ads and coordinate with media, staff and clients to
produce the ads
• Prepare agendas, record and distribute minutes and schedule appointments
• Assist in making department documents AODA Compliant
• Coordinate travel arrangements for training and workshops
• Prepare and submit purchase and cheque requisitions
• Arrange for special event guest speakers from various agencies
• JOHSC facility representative
Office Supervisor/Program Coordinator Town of St. Marys, 2008 2012
Home Support Services and Friendship Centre
Organize and prioritize tasks within set timeframes
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Identify and resolve any discrepancies
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Coordinate delivery routes for the Meals on Wheels program
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Provide customer service and general information for all community services available to clients for Home Support
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Services and the Friendship Centre
Secretary for the Community Services committee
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Prepare and distribute Agendas and supporting documents for Community Services meetings, take and prepare
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meeting minutes for distribution to managers and council members
Co ordinate internal meetings by sending requests to staff and committee members using Microsoft Outlook
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Prepare time sheets, calculate hours and ensure accuracy to submit to the Payroll Department on a bi weekly basis
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for 25 75 staff
Collection and reporting of monthly statistics
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Order office supplies for the Pyramid Recreation Centre including supplies for the Meals on Wheels program
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Prepare Accounts receivable for Home Support and the Friendship Centre
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Purchasing Manager General Coach Manufacturing 2006 2008
Verify receipts and packing slips
Assist with labour analysis
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Update Trailer Serial Numbers for tracking/reference
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Owner/Operator Grand Bend Fitness Centre 1999 2005
Customer Service
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Selling memberships and day passes to new and seasonal clients
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Personal training and setting up programs
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Hiring staff for fitness centre and processing the appropriate forms
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Prepare job descriptions and post ads for those positions
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Ensure a safe working environment for staff and clients, knowledge of Occupational Health and Safety Act and
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advising employees of potential dangers
Accounting and preparing bank deposits for day to day operations
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Marketing
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Accounts Receivable/Accounts Payable
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Operate cash register and debit/credit card machine
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Assistant to the Clerk/Engineer/Chief Building Official Town of Lambton Shores 1988 1998
Communicate with all levels of government
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Knowledge of health and safety policies and MSD sheets
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Required knowledge of a wide variety of Municipal by laws
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Secretary Treasurer for Committee of Adjustment 3 years
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Secretary for Harbour, Environmental and Sanitation committees
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Prepare and distribute Agendas for Council meetings, take and prepare meeting minutes for distribution to Council
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members and managers
Issue building permits, lottery licenses and tax certificates
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Assist with assembly of packages for staff training courses
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Schedule meetings for managers
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Assist with the collection of municipal property taxes and water payments
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Prepare building permits, stop work orders (this required knowledge with respect to the property standards by law)
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Provide administrative support to the municipal engineer for all aspects of the expansion of the Lake Huron
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waterline and installation/erection of the water tower
Co ordinate meetings with municipal engineer, OCWA, consultants, utilities representatives, Ministry of the
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Environment, Ministry of Natural Resources, Ausable Bayfield Conservation Authority and contractors
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Contact this candidate